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Customer reviews

Rating 4.1 out of 5 stars with 2760 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality, ease of use, and overall performance. Many also appreciate the simple installation and clear night vision. However, some customers have expressed concerns about the battery life and app compatibility. Others have noted issues with motion detection range and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,760 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replaced old Nest Cam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was easy to install and the new cord is so much better then the old cam with the USB to power converter. I love how it has the battery so if it's plugged in and you loose power it may still work providing your internet is still up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras but subscription prices are high for nest aware

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Glad I purchased these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Price was good. Clear picture and sound. Long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    pricey but good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the nest subscription only offers a yearly plan and its pricey, but the camera is good

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Win2k. Thank you for posting your sentiments on your Nest Cam (battery). We're glad to hear that you're having a good experience with the device. We appreciate your feedback on the subscription offers and have taken note of it. If you're in need of any assistance, please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Allows me to watch out for the house while I am working or running errands.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works well but showing picture in Google Home can be unstable

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Good day, DGK50! We’re glad that your Nest Cam (battery) works well! We hear your concern about viewing your camera video using the Home app. We suggest having the latest version of Google Home app that can improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view. Also, checking for device updates can provide the latest features and keep the devices secure, and are applied across the operating system, browser, and hardware. These updates depend on many device specific non-Google hardware and software providers that work with Google to have the highest level of security and stability support.

      If you need immediate assistance, feel free to contact us through our support channels found here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google security products keep getting better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The google nest cams are so easy to setup, have great features and adjustments that are so simple to navigate thru. Love google to the moon and back. Im especially happy I invested in google stock months ago because i knew as time mived on, the true value of the comoany would shine and it is doing exactly that.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Clear view

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this to view outdoor life from our backyard patio when we are inside. Recently, we witnessed four baby birds being devoured by a snake from a nest that a bird had made in a metal bucket on our shelf. The video of it was very vivid, maybe too vivid. But as far as the camera, the clarity is precise.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    No complaints bulletproof cam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time nest camera user here since 2016. I’ve never had one issue with these cameras and I find the pricing for the service to be very reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for the price! Just be aware you’ll have to charge it every 2-3 months

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Slimpig, we´re glad to hear that you liked Nest Cam (Battery). We´re sorry for any inconvenience you may be having with charging requirements.

      Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    App compatibility

    Rated 2 out of 5 stars

    Not a fan really. Especially the Google Home app

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a fan of these new cameras which you cannot view through the Nest app. The Nest app has always been solid for me. The Google Home app, on the other hand is a nightmare. For one thing, if you have multiple cameras, only the 3 and a half will load up the feed instantly. Any cameras after that, when you scroll the screen down to view them, will sit there with a "connecting" message and a little loading animation, but they will never actually connect. You have to scroll your screen back up to the top and then back down to them and then finally their feed will show up. Or you might go through those motions and then one of the first cameras will go blank or say disconnected. Beyond frustrating. The other problem is, you will get an alert that it has detected whatever type of motion you've set it to alert you of, and you will click on the alert which will take you to either the event, or the live feed. Usually the live feed for me. But when you try to look back at the event, what it has considered to be the clip for the event stops before the event has ended. And it will not automatically allow you to just continue watching the footage that occurred immediately after what it considers to be the event clip. It is super clumsy. Whereas in the Nest app, you can watch your footage seamlessly.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi clookie, thanks for posting your feedback. We regret to hear that Nest Cam (Battery) didn’t meet your expectations, and have multiple issues with it.

      Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.

      For connectivity issues, it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion. You can also try doing a factory reset to improve its performance.

      We value your feedback, and we’d like to help you the best way possible. If you need assistance, our support team is always available. Please feel free to contact us anytime through this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love google nest cameras, super nice and high quality video!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Clear image. Short time to view video.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear image. Short time to view video. Google must to review this on next software updates.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Russomarcelo. Thank you for sharing your insights and feedback on the Nest Cam (Battery). We appreciate your input, and we will definitely pass along your feedback to our product team.

      We are constantly working to enhance the user experience and improve our products. Your Nest camera has a lot of amazing features that can help with the security of your home and we want to ensure you have the best possible experience. Our support team would be more than happy to assist you further, answer your questions, and guide you through these features. Please visit us at this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Google NEst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the magnetic mount. The pic is clear for a wifi connection camera. Allerts are sent in real time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good battery. Features work as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Battery holds up well. Needs a $6 per month plan to utilise the full power of features available. But the free plan is good enough for basic monitoring. Paid plan is recommended though, since video footage retention on the free plan isn't long enough to make it useful

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nothing compares.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had different cameras in the past but this one is byvfar the best, easy set up and great picture. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera. Difficult Monitoring instructions.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great viewing quality. Great sound quality. Great Battery life. Can't figure out the monitoring system. Reset the system 4 times and gave up.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Shibi, thanks for your feedback. We're sorry to hear you're having trouble with your Nest Cam (battery). We want to help improve your experience with your device. We suggest contacting our support team so we can assist you and check on your Nest Cam (battery). Reach out to us here anytime: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good upgrade from 1st version

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to be plugged in for continuous recprding but it’s good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nest cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i put a camo cover on these and put it in the tree in my yard, great cam

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup, quick mounting, seamless integration

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up out of the box. Item worked seamlessly with Google Nest Router. We were able to add to our network, set up the room, save and auto settings, face recognition, presence sensing, etc. after a brief fifteen to thirty minute charge and mounting plate set up and we’re up and running quickly. Very happy with the outcome and performance two weeks later!

    I would recommend this to a friend