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Customer reviews

Rating 4.1 out of 5 stars with 2760 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality, ease of use, and overall performance. Many also appreciate the simple installation and clear night vision. However, some customers have expressed concerns about the battery life and app compatibility. Others have noted issues with motion detection range and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,760 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this camera for about a month with no issues! Very easy to set up and user friendly. Easy to install and I was worried about needing to charge it all the time. So far, it hasn’t needed a charge yet! Have already purchased a 2nd camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and easy to installed. I have around tithe house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy install

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup for a backyard camera I bought another for the garage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Safe and secure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to view my driveway and back yard. This camera is easy to set up and view anytime anywhere. I have a nest account and have 4 cameras connected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to install, didn't take very long.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Google Product Of The Year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras. They look awesome and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup up an use. Very clear picture and sound

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it works amazing never have any issues with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Configuration

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The google Nest cameras are easy to configure and install into a Google Home for monitoring. The iCloud storage is a reasonable price and by whole home, not camera #’s. Had a number of Nest cameras for years and adding.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great value for these cams

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are great, quality in sound and video are good as well. It took me awhile to figure out to reset them to a different router, luckily YouTube helps. I have one on a google cam stand the other mounted on the magnet mount. Feel very secured on the magnet mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice security and curiosity addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and setup was a little time consuming but successful on the first rookie try.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google cameras are awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to set up, facial recognition works perfect, love that it notices packages and let you know that they are there and when they are gone, we definitely recommend all especially over ring products

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's all good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! This product is not new but it has been working w/o a flaw.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Useless camera for security

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok camera for live but quality is sub part and battery only lasts a few days. Doesn't record movement or notify. Someone hit our trash cans and the camera didn't record anything. Only good for live viewing.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Miko. We hear your concerns regarding battery life and notifications on the Nest Cam (Battery). Here are some solutions to make sure your device is running smoothly:

      On average here’s how long the battery will last on a single charge:
      Busy - About 1 month battery life (about 25 - 30 recorded events per day)
      Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
      Quiet - About 6 months battery life (about 2 - 5 recorded events per day)

      Here are a few tips to conserve battery:
      1. Optimize its video quality.
      2. Shorten the length of time for which events are recorded.
      3. Take longer to begin recording between events.

      Check this article for battery saving tips: https://support.google.com/googlenest/answer/10901611

      To adjust notifications:
      1. Change the wake-up sensitivity.
      2. Turn on Motion events.
      3. Use Activity Zones.

      We’re here 24/7 to help: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality cameras with easy install. The cameras have a good quality picture at night. Very satisfied with the product will recommend to friends/family

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open box item not "excellent."

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box item. Best Buy's assessment was "excellent" though. While the camera works, the QR code was missing and the adapter for charging the phone does not work. I wouldn't call the item "excellent."

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, JosephC. While we’re sorry your experience wasn’t the best, we’re here to answer any questions or concerns you may have about the Nest Cam (Battery) — reach out to us anytime here: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 4 out of 5 stars

    Good enough, but google sure is messed up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is decent, does its job. However now that google has fragmented the nest ecosystem, those of us that have "older" nest products now have to live with two different platforms. If I want to see these cameras, i have to go to the home app. Other cameras, to the nest app. History in one, not the other. Alerts from nest app and sometimes the home app overlap. Its silly.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Cywolf1, we're sorry to hear that you are not pleased with the move we made to the Google Home app for the new generation of Nest cameras, including Nest Cam (Battery).

      Our goal for the launching of the new generation of Nest cameras is to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest camera and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      You may transfer your old Nest cameras to the Google Home app together with your Nest Cam (Battery). Here's how: https://support.google.com/googlenest/answer/9893532

      Our support team would be happy to help you with your support concerns. Please reach out to our support team here:  https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy setup and good picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup as expected. Easy setup. Good quality picture.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Eye spy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to spy on the thieves. Wow, it works! Still have thieves, but now I can see them !

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Manufactured Defect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't stay charged. Third one I've purchased with same results.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, GerrardL. Sorry you’re having trouble with battery life on the Nest Cam (Battery). Battery consumption will depend on factors including activity, temperature, and selected camera settings. On average here’s how long the battery will last on a single charge:

      Busy - About 1 month battery life (about 25 - 30 recorded events per day)
      Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
      Quiet - About 6 months battery life (about 2 - 5 recorded events per day)

      Here’s a few tips to conserve battery:
      1. Optimize its video quality.
      2. Shorten the length of time for which events are recorded.
      3. Take longer to begin recording between events.

      We’re just a click away if you need support: https://support.google.com/googlenest/gethelp madebygoogle