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Customer reviews

Rating 4.1 out of 5 stars with 2760 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality, ease of use, and overall performance. Many also appreciate the simple installation and clear night vision. However, some customers have expressed concerns about the battery life and app compatibility. Others have noted issues with motion detection range and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,760 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great outdoor cameras. Added peace of mind and security.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Recharging the camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are great, however not a fan of the recharging of the cameras. They last for me about 10-14 days.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    okay but wired one is better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a okay product, I bought wired one and this one, i think wired one is better, because the battery wont last very long if you are in a busy street . screen image is not very clear

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Goggle camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good quality it works good. I will recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great. We bought them to monitor the dogs when they are in the yard. The clarity is great. The battery life is really good. They recharge quickly. They are completely wireless, so I can put them anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Gets the job done.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has met our needs for outdoor security. Vey clear and sound quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Eye in the sky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and a great way to keep an eye on things and know what is going on around the house.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Fine Camera, lacking features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is no where near advertised. I get about a week on a charge. They could last much longer if there was a way to trigger them on and off with Google Home Automations or even a simple turn on when away, but sadly no such setting. Can't even schedule them on or off at certain times of the day. People have been complaining about this since they came out, but Google has yet to remedy this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Two thumbs up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture on this camera. It was really easy to install on a tree in my yard.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Google Nest Battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have google everything so this was a no brainer. Was a bit upset that the Nest app didn't control these, I've gotten used to using the home app now for everything. My front yard camera gets a lot of action and I have to charge it weekly. They remove rather easy and charge in 2-3 hours.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi FloridaManGC, thanks for sending in your review on your Nest Cam (battery). We're sorry to hear that you're experiencing some battery issues with your device. To extend the battery life of your camera we'd recommend adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant.

      If you've already tried the recommendations mentioned or need further assistance, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, just wish battery lasted longer. But was very easy to setup.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Cook, it’s great to have your feedback on Nest Cam (battery), and we’re glad that you find it a good product, and easy to set up. We hear your concerns about its battery life, and we’re here to help.

      The battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link might be helpful: https://support.google.com/googlenest/answer/10901611

      Also, connecting your camera to a power outlet with the included or optional power adapter for continuous power will keep the battery charged. Please note that the power adapter included is not weatherproof and not intended for outdoor use, and you can use a compatible weatherproof cable (sold separately).

      If you need assistance, please contact us anytime at: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life is poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this product however, after one month’s use the battery already requires recharging. It is setup with the basic defaults and a maximum of 30 sec recordings. I get about 15 events a day so did not expect that to drain the battery so quickly.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, TJM1. We're sorry to hear that you're experiencing some battery issues with your Nest Cam (battery). We recommend changing the settings to save the battery by lowering the battery usage. You can also use the Battery Saver feature of the device. When the automatic Battery Saver is enabled, your camera or doorbell will automatically adjust its features to help conserve the battery. To know more about saving or improving battery life or if you have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Easy install and good picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is relatively easy to install and good picture quality is available immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    100% Approved!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest cams! I’ve owned 3 of them prior with no issues! Bought this 3pk for gifts!!!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    In compatible with Nest Cameras that I have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t get the camera to pick up the last 4 digits to connect camera and it doesn’t let me manually plug in. I guess it is not compatible with my current Nest System. Very frustrating. I am going to return. I gave it an average because I am sure it works great if I could get it going, I am returning the camera.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Kath, thanks for your feedback. We apologize for the difficult experience you are having, trying to set up Nest Cam (Battery). We can only imagine how frustrating this may have been for you. If you´re willing to try, we suggest contacting our support team for further help in setting up your Nest Cam (Battery). We'd be happy to work with you by simply reaching out to us here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    App compatibility

    Rated 1 out of 5 stars

    Misleading to call this a "Nest" camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is misleading for Google to call this new Google Nest Camera Battery a "Nest" camera. It does not work with the Nest app along with all of our other Nest cameras. It cannot be accessed online from a computer along with our other Nest cameras on the Home Nest website. Further, unlike our other Nest cameras, we cannot manually edit clips from video history and cannot even gather a video clip from the Home Nest website from a computer. Google says it's "committed to providing a seamless Home app experience for our [Nest camera] customers." Then why can't we configure our existing Google Nest cameras and doorbells and view their history from the Google Home app? Why can't we access the new Nest camera online from our computer? Why do we have to use two different apps to get notifications from our Google Nest cameras? Why does the new Nest camera not have the Enhance feature present on our existing Nest cameras to set zoom when recording history? Why can we only get email notifications from our existing Nest cameras and not this new Nest camera? This is NOT "seamless." Releasing this camera without having this in place and instead promising to improve it sometime in the future is like selling a new car and saying "sorry, unlike your current car, reverse gear doesn't work right now, and the windows and air conditioning also don't work right now; we're working on adding those features in the future. And by the way, the old model is no longer available." As a long-time Google Nest customer, I am profoundly unhappy with our new Google Nest camera, which we purchased because the previous Google Nest outdoor camera is no longer available. This new camera is really a "beta" release and Google should be compensating customers for testing its as-yet-unfinished product.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MplsCustomer, we highly appreciate you for letting us know of your experience with using the Nest Cam (Battery) and the Google Home app and we’re sorry that it was an unhappy experience for you.

      While the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. We understand that long time Nest users enjoy viewing their Nest camera feeds from the Nest app and web app, however, our priority with this launch was to create an integrated experience with other Google Nest speakers and displays, and to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant.

      Also, you can customize or change a variety of settings for your Google Nest cameras such as video quality, notifications, battery usage, the name of your device, and more:

      - Open the Home app.
      - On the home screen, tap your camera or doorbell.
      - Tap Settings . From there, you’ll be able to change its settings.

      You may visit this link to learn more: https://support.google.com/googlenest/answer/9231819

      We care about your experience and we’re taking your feedback seriously to work on improving our products and services. If you need further assistance with the features and performance of your Nest Cam (Battery) and the Google Home app, you’re more than welcome to visit us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Thank you Google

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving these a 5-star rating because they can actually be used as a security device. Every other doorbell cam and WiFi camera cannot. If your WiFi goes down because of someone with a jammer, these keep recording up to 3 hours of footage and upload it when they are back online. They also have WPA3 security to require PMF so they can't be deauthed. No other camera besides a hard-wired camera (like PoE) can be used as a security device except these. Thank you Google for trying. Yes the app needs work and they lack features but at least you can rely on them. I tested it out just to be sure. Shut down the WiFi router, moved around in front of these (one plugged in, other on battery), went back and turned the router on and there it was- the footage taken without WiFi sitting right there in the Google Home app like it never missed a beat for both cameras.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    For future buyers beware...Battery charging issues

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 6 Google cameras so far and I think this last purchase (Google outdoor wireless/battery) will be the last. It's sad as I was hoping to buy 2 more outdoor but I'm now re-assessing other cameras. I hope Google and Bestbuy stops selling these as it is shortchanging their customers. Aside from removing most of the original Nest features like the ability to scrub videos, if you look at Google community you will see that there are lots of issues around the battery options. The wired are OK. I've never had problems with Google/Nest cameras (I think I have all of them except the floodlights). This one purchase for my 2nd time charging it (about 6 months out from purchase) took way past 12 hrs. I strongly believed I've got a defective one but Bestbuy wouldn't honor the warranty since I did not purchase the GeekSquad plan. So I guess there's no point anymore to buy directly from BestBuy then. If you must buy it, at least purchase directly from Google so you'll have the history and the possibility of getting support. I'm now stuck with this one odd camera that I would have to leave overnight for charging in the future which is not supposed to be.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there, we're very sorry to hear about the battery issue you're experiencing with your Nest Cameras. We understand how frustrating this situation can be, and this isn't the experience we want for you. To better investigate the camera's behavior, we recommend getting in touch with our support team to explore available options for assistance.

      Tap here to get in touch. https://support.google.com/googlenest/gethelp?hl=en Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Quality video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Nest camera (the other two were in a home that we sold). I'm using this for security for our backyard. The video quality is excellent and the price is a decent value.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE these Nest cameras. My only issues is they still don't work with the ADT Control app, but other than that they are great.

    I would recommend this to a friend