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Customer reviews

Rating 4.1 out of 5 stars with 2760 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality, ease of use, and overall performance. Many also appreciate the simple installation and clear night vision. However, some customers have expressed concerns about the battery life and app compatibility. Others have noted issues with motion detection range and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,760 reviews
  • Rated 4 out of 5 stars

    They get the job done

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure the picture could be a little clearer. Sure the plug should plug in the correct direction, but the cameras do what I need them to do. I can see people at my backdoor, front door, driveway and side of house. They are super easy to mount. I even installed outlets by all the cameras (yes, I am handy), but wished they made a waterproof cable that was only 6 feet long. Overall these are good, not excellent, but good.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Bond007, thanks for sharing your suggestions with us. We´ll definitely take note of the information you provide us and we´ll also make sure to pass it to our product team since we´re always working hard to keep improving our products and services. We hope you will keep a close watch on products we will be releasing before long. In the meantime, please feel free to reach out to our support team using this link: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but sometimes have issues connecting to the WiFi connection cuts iut

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for reaching out about your Nest Cam (Indoor, wired), Abdirizak. Here’s some solutions to get the best connection:

      1. Move your camera, router, or other objects that may interfere with the device
      2. Restart your camera or doorbell
      3. Check your internet bandwidth and speed

      For more tips, here’s a link: https://support.google.com/googlenest/answer/9239727

      Don’t hesitate to reach out to us: https://support.google.com/googlenest/gethelp? Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Outdoor Security Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted an outdoor security camera that would provide us with a wide view of the entrance to our house. This camera does a great job, unless it is VERY cold, which is a known issue.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Google nest recommendation!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Longer the quality and durability. Long battery life with clear sound & picture!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not compatible with the Nest App

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original Nest app was so much better, smoother, quicker and more user friendly than the Google Home app which is a tragedy... I don’t know why google had to lower the quality by making these none-backward compatible with an awesome Nest app that they decided to decommission and use Google Home instead.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, AmineB. We appreciate that you find the Nest app great. We’re sorry to hear that using the Home app for your Nest Cam (Battery) is less than ideal for you.

      We understand that longtime Nest users enjoy viewing their camera feeds from the Nest app. However, our goal is to build a complete experience for our new cameras and doorbell in the Google Home app. And while the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. We suggest having the latest version of the Google Home app that can improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view.

      We’ll share your feedback with the right team for future improvements. If you need help with using the camera in the Home app effectively, visit us anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Perfect Visuals

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our neighbor has had some break-ins and we got these cameras to help catch them in the act to identify them. These provide perfect security and the HD quality helps tremendously to see everything perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Clear view

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really clear views of people and my packages when delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    got cha

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them very clear picture and verry good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my Google Home network. Cameras have Great sounds and video for the money. I do have them both hardwired in to get live video all the time. Want to add another for the back of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a Christmas gift for my father. Very easy to set up and install.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not a bad Cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far not a bad camera. Still getting use to it. Going to see how long the battery life last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras! Very clear and battery lomg lasting. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    These are better than you’d expect. Love these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE!! Easy to mount, and easy to use! We had a lot of work going on at our new house and the ability to communicate to the different people working through our camera was incredible! Very clear speaking on both ends and the camera has a huge view area. Love these! We have 3.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera and easy to use interface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is great for home security. Must have got any surveillance setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras and easy to install. I already have the first-generation next cameras, but these wireless are even better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good and robust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good and has been robust so far. using for home monitoring

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest cam 2 pack w/ solar panel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work great! easy to install and with NEST aware sub they detect faces and always capture motion and send me notifications.. Paired with a couple solar panels so i wouldn't have to charge them all the time

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A+ Cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing live picture quality. Exactly what I was looking for and hoping for. Google Nest did not disappoint. Highly recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Disappointed with constantly charging battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. I bought them because I needed a camera that I didn’t need to have plugged in all the time. The salesperson told me it would be months between charges. I have to charge it every night overnight. Which is a hassle and defeats the purpose of having a camera round the clock if it’s charging overnight.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MC10, thanks for posting your feedback on Nest Cam (Battery), and we’re sorry to hear that the battery doesn’t last long. We can imagine how inconvenient it could be having to charge it every night, which is not what the camera is designed for. We’d be happy to guide you with simple checks to see whether this is a device issue, or caused by other environmental factors. If you're willing, please communicate with us using our support channels here so we can look for a resolution that will help you best: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good concept. Not well executed for busy areas.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is not good at all. Charging once a week at this point. Only have people notifications on. Cords are not long enough if you have in a tough area. Charging is so slow for 2022. A few hours. Then it doesn't last long. You want to install this in a easy access spot hopefully with an outlet nearby. Video says 1080p, but when I look at downloaded recordings. Blurry with any zoom. Does not detect people walk right near it at my place. But someone across the street I will get a notification. Not a bad option. But google home doesn't have much to offer regarding settings or video. Cannot even view videos on computer like Nest.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi jetsareokay, we truly appreciate our feedback on Nest Cam (battery), and are sorry to learn your expectations are not met.

      Your Nest doorbell could be detecting a lot of activities, as the battery life will depend on factors including activity, temperature, and doorbell settings that you select. You can extend the battery life of your doorbell by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link might be helpful: https://support.google.com/googlenest/answer/10901611

      It only takes around 4-5 hours to fully charge the Nest Cam (battery). And to avoid charging the battery more often than you should, you might want to consider connecting your camera to a power outlet with the included or optional power adapter. Connecting to continuous power will keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use and you can use a compatible weatherproof cable (sold separately).

      We request for your patience as we’re working on a seamless solution to create a better user experience. Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app.

      Your feedback and experience are important to us. If you’re willing, please get in touch with our specialists team so we can guide you with structured troubleshooting procedures, here: https://support.google.com/googlenest/answer/10901611 Nest