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Customer reviews

Rating 4.1 out of 5 stars with 2760 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality, ease of use, and overall performance. Many also appreciate the simple installation and clear night vision. However, some customers have expressed concerns about the battery life and app compatibility. Others have noted issues with motion detection range and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,760 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Back to google home from HomeKit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, I tried using apple HomeKit cameras for 6 months and gave up, Logitech cameras would go offline every 2 days and would need reset.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for north dakota cold.. battery drains fast in cold

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Shel, thanks for reaching out. Colder temperatures greatly affect the battery life for any device, including Nest Cam (Battery). And during winter, the battery life of Nest Cam (Battery) may have less than half the life that it has at temperatures close to -4°F (-20°C). If you still have some questions, please feel free to reach out to our support team and we'd be happy to help you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Security camera nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and good pictures. First outdoor security cameras and satisfied So far

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Far better than blinks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my blinks with this camera. Much better range and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not Bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup but wishing it was fully integrated with NEST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are the best cameras!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure why these cameras get such a bad review. After having Blink Cameras for almost a year they started to go out, have connection issues and everything. I can only compare the Nest cam against the Blink cameras, and the difference is night and day. I had a problem with people driving across my lawn, and Blink cameras couldn't activate fast enough to record it. I needed something that has continuous recording and Nest cam has done the job! 24 hours a day recording and smart motion alerts telling me if it's an animal, person or vehicle. That's pretty darn cool to me. Also, with Blink, only one person could view a camera at a time.... that's crazy. If you are viewing your backyard camera, your front yard camera won't work... they don't tell you that in the description. Not with Google. You can monitor all your cameras in real time at once from your phone, Nest Hub or computer! The cameras are a bit pricier, but... you get what you pay for. Most people don't want or need 24 hour recording... I love it!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for apartments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for apartments. Battery life becomes an issue if consistently watching cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Couldn't be easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Durable - I dropped one from 8 feet onto concrete while retrieving it for recharging and it still works flawlessly. I have everything Google so these integrated easily and seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Just what i needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get lots of deliveries to my home and i needed to keep an eye on them until i get home. Just what i needed, the battery life is great and the video quality and google interface is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Google Nest Camera's were super easy to setup. They provide peace of mind while I'm not at home myself. There are several options to choose for monitoring and notifications with options to maximize battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is better quality than I thought it would be. Sound is great also. I also like that fact that I can change the angle of the camera. I have had no problem with them magnets. The magnets are very strong holding the cameras up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great picture Quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Best Buy Tech recently installed our two Google Nest Cams in the front and back of our house. The picture quality is very clear during the day or night. The Cams alert us on our phone if someone comes within range. We are happy to have this added security protection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great battery life. I wish it integrated with the current Nest app.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Decent, not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It mostly works. It goes offline every now and then for no apparent reason. Wi-Fi signal is strong where it is mounted, so there should be no problem. Picture is good and sensitivity is fine.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, AndreL. Thanks for the feedback. We’re glad that you like the picture quality and sensitivity of the Nest Cam (battery). It’s unfortunate to hear that your experience with its connectivity is less than ideal.

      We recommend checking for objects such as mirrors and refrigerators between the cameras and your router as these items could block the connection. If you have a good Wi-Fi connection but the camera is offline, this can happen if the device gets too hot or too cold, and can be avoided by these:
      - Your camera should not be exposed to direct sunlight
      - Avoid placing your camera near objects that can cause overheating like light bulbs, lamps, large equipment/appliances, air vents, etc. Your camera needs good air circulation. Never install it in any kind of small box or enclosure as this can cause overheating.
      - If mounted outdoors, you can install it under an eave or overhang, or even install a small shade above it.

      If the issue persists, we’d be happy to help you in any way we can and you’ll find us always available here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product. It has video and sound capabilities as well as the option to communicate through them. Setup is quick and easy as well.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be 5star but google decided to tweak the resolution and brightness with an update. Now the colors are washed out but night vision is very good. Still the cameras work very well have 5 around my house for over 3 years now.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Door. Thanks for investing high on Google Nest cameras, and for sharing your feedback on the Nest Cam (Battery). We’re sorry to hear about your experience with its video quality.

      You can adjust your cameras’ video quality that can improve the resolution. The higher the video quality setting you choose, the sharper and more detailed your footage can be, but it also uses more of your internet bandwidth. This setting lets you choose the maximum video quality for your cameras. And whichever level you pick, your camera will automatically adjust its resolution and compression according to how much bandwidth is available. Visit the Google Nest Help Center to learn more on how to change Nest camera or doorbell video quality: https://support.google.com/googlenest/answer/9218596

      For more help, don’t hesitate to visit us at the following link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked these up open box "excellent". I had been keeping an eye out for a sale, but i never found one. Received a gift card for BB. These were easy to install, charge, and load onto my "Home". Hardware for multiple mounting situations. Batteries last approx 3-4 months depending on triggered recordings. I love being able to see my property at any time with these.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very clear view from the camera. Very easy set up didnt need to do much. The only thing is the battery life but i could deal with it .

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Whynotnow, thanks for taking the time to share your insights. It's great to hear that you liked the video quality of Nest Cam (Battery) and that you had an easy time setting it up. We're sorry to hear about the short battery life you are experiencing.

      The battery life for Nest Cam (Battery) will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      Busy: About 1 month battery life (About 25 - 30 recorded events per day)
      Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
      Quiet: About 6 months battery life (about 2 - 5 recorded events per day)

      We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. We'd like to help you further with your support needs if the issue persists. Please feel free to contact any of our support agents here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome addition to our security system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera! Very easy to setup and it works better than I expected! The recharge time is quick and it always alerts me when it needs charging. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best all around outdoor camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video quality and long battery life make these perfect for our needs. Even in the bitter cold, battery life is good and image quailty is excellent.

    I would recommend this to a friend