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Customer reviews

Rating 4.1 out of 5 stars with 2760 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality, ease of use, and overall performance. Many also appreciate the simple installation and clear night vision. However, some customers have expressed concerns about the battery life and app compatibility. Others have noted issues with motion detection range and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,760 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Decent for those with Google Home

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it is to charge and install. The picture quality is good and I appreciate getting the notifications if it picks up a person. I use it in my backyard.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nest Camera Outdoor

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my camera it provides great quality and it stayed up during storm Helene.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey but nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pricey but nice, needs to be lower priced. Has worked well though.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Nest Cam First Gen is much better although powered

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery drains fast if in a high movement area, people, cars, etc. Video quality isn’t any better than First Gen. Would have expected more from a company like Google.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, David. Thanks for your feedback about the Nest Cam (battery). We’re sorry to hear that your experience with the battery life and the video quality is not exceeding your expectations.

      We always aim to improve our products, and your experience highlights areas we can address. Motion detection does impact battery life. We recommend checking out the Home app settings to adjust recording frequency and video length to optimize battery usage for your environment. Here's a helpful guide: https://support.google.com/googlenest/answer/10901611

      Also, while the Nest Cam (battery) maintains the same resolution as the first generation, it offers improved image processing for better clarity, especially in low-light conditions. You can adjust your camera's video quality for sharper images. Just remember, higher quality uses more internet bandwidth, and your camera will automatically find the best balance between detail and smooth streaming based on your available bandwidth. Visit this link to learn more: https://support.google.com/googlenest/answer/9218596

      If more help is needed, you’ll find our dedicated team ready for your support needs here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Solid, could have included a second charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save some cash by getting two but you only get one indoor charging cable just FYI

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great purchase, highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy local expert provided a great overview of the product. The installation was extremely easy. Used one in the house and the other outside. Added power cable to avoid removing it for charging and the need to pick the right angle, when remounting. Highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good security system

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both cameras work well when placed in a good position. They don't last as long as I'd hoped because of the traffic in the areas so I ended up hard writing them to power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera I love this. I can take it and point it anywhere on the outside of my home or inside.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Priced right and we're easy to install and set up. Using them for more than 10 days. Battery life is very good. Activity is normal and battery is holding. Purchased the covers/theft hoods also. Crisp video. I am satisfied with the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BEWARE - CANNOT USE THESE WITH A GSUITE EMAIL ACCO

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these cameras overall but there is a big shortfall. If you or someone in your family has a business gmail account you cannot add these to Google Home. Try having a conversation with your customer when you've installed a bunch of these and then tell them they can't use their primary email for the set up. Some people get really upset about this. This is a Google product. Why would you do this??

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi AndrewD. Thank you for your feedback! We're glad to hear that the cameras meet your expectations and that you like them.
      Regarding functionality with a business Gmail account, Google Nest energy, safety, and security products are designed for home use. As such, they do not support using them with business accounts due to potential privacy and data usage concerns.
      We recommend you check out this article for more detailed information:
      https://support.google.com/googlenest/answer/9247654 madebygoogle

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good Security Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products, like the onboard memory to upload clips if network connection is slow. Fair battery time and good video quality at a great service fee for saved video. Would recommend espeically if you have any other google home products!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera. They need to be close to the wifi so you don't run the battery down.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from ring to these and these do not disappoint. Plus when plugged in they record 24/7 of you have a paid subscription. Video quality is also better on these

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best camera for the front door/porch area. Good price & I used my Best Buy rewards towards it. I highly recommend it. Also, load the app & it clicks like a notification, similar to a text & you can see who is there & speak to whoever at the front porch. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The little camera that could!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic camera and easy to install! Looks great and it helps us keep an eye on the other side of the driveway from our nest doorbell cam

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good camera, excellent quality It looks very good in the day and at night it focuses everything very well, no complaints about it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality, but wish the picture wasn't so wide angle.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest cams are so worth it.. if they're on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera with a handfull of super easy mounting options. A breeze to install and set up. Typical google cam so no complaints!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Google camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery charging times needs to improve. In cold weather stop working.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Sanat, thank you for sharing your review. We're sorry to learn that you're experiencing battery issues with your Nest Cam (battery). We'd like to know more details about this issue as well as why it doesn't work in cold weather so we can better identify the cause and provide you with some troubleshooting tips that may improve your experience. Please contact our support specialists so we can further assist you with your concern. You can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Simply perfect!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and simple setup! Buy the power cables for these cameras and you have 24/7 recording!

    I would recommend this to a friend