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Customer reviews

Rating 4.1 out of 5 stars with 2760 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality, ease of use, and overall performance. Many also appreciate the simple installation and clear night vision. However, some customers have expressed concerns about the battery life and app compatibility. Others have noted issues with motion detection range and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,760 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Google Cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This generation camera is a significant improvement over the previous generation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outdoor camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does as advertised very well. I use it outside and have had no issues with it. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest products were the best cameras in the market until somebody had the great idea of switching to the Google home app

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, StraightUpHerbs! Thank you for your feedback on the Nest Cam and its integration with the Google Home app. We appreciate your loyalty to Nest products and understand that changes in the user experience can be impactful. We want to assure you that the transition to the Google Home app was aimed at providing a more unified and streamlined ecosystem for our users. We value your input and recognize that changes can be challenging. But what we can assure you is that we're always here to help. We have a dedicated support team available on the Google Help Center to answer your questions and address any issues you may encounter. You may reach us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The best camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the whole house with these cameras and they are the best, real-time video, immediate notifications, battery life, history

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Nest cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup battery life is weird sometimes it drains faster then other times also does record enough wirelessly only 3hrs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs more storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work well, so wish that they came with at least 24hours of free recording storage but only saves a few hrs. The app could use some updating.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Picture quality is great for a camera! Worth all the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Go Online for help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to get it going but finally things fell into place. They need to put full directions on the box. I was looking at it look at me looking at it for a while. Then it watched me and I saw me. Finally, and on my own, I got things worked out. Thank God for being able to go online for help.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Unbelievable so clear

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up works great. So so clear even at night.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery not efficient in cold weather

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase. However, you’ll want to use with the power cable. Battery does not hold charge very long especially in cold weather.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Well built, good image, reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built, good image and reliable. I use multiple packages of these to have a full outside view of my home. Works with my ADT system, and separately viewable from Google.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Cams

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were easy to setup up and place in spots. Link to phone very easy as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Additional pair of eyes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an excellent exterior camera for our 2nd home away from home. It allows us to check on it when we're away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did what it was intended to do which was provide security to my mobile home while Im away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Here looking at you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera knowing that somebody is always watching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is an awesome relief for any home security needs, definitely worth checking out for your next home purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    high quality product, easy install, couldn't be happier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have gave it a 5 star but was a little disappointed as they only come with 1 charger so you can’t charge both at the same time. If I would have known I would have purchased them separately so I could have had a charger for each. Other than that we love it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Nest Battery cams so so poor choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unhappy it takes forever to connect battery life is poor compared to competitors and is forever disconnecting from my WiFi which is the nest hub system. Blink cameras are much better in my opinion

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, user480158. Thanks for reaching out to us. We're sorry to hear that you're experiencing battery life and Wi-Fi disconnection issues with your Nest Cam (Battery).

      Here are some recommended steps that may be helpful with the Wi-Fi connectivity issue:
      - Check for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue.
      - Check for possible sources of interference such as the thick walls and appliances in your home.

      Battery life of Nest Cam (Battery) will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      It's important to check the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Picture, sound, everything is perfect

    I would recommend this to a friend