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Customer Ratings & Reviews

$369.99
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Comp. Value: $449.99

Customer reviews

Rating 4.1 out of 5 stars with 2725 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend

Customers are saying

Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,725 reviews
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture quality. Held up well during a severe strom with hail. Needs strong wifi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart home approved

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a fan i switched because i had the doorbell feom arlo. I kinda miss arlo as it was good at dected people vs animals. I love the fave reqiginition though. The intercoms are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Nest!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great outdoor camera, connects to my Google Home app and lets me see everything in my backyard. Great video and sound quality as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, easy set up to Google Nest account. Can be installed anywhere with the right mounts. Love these cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Indoor/outdoor Google camera set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and easy setup. Excellent value as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up! But check your settings.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Just make sure you set the active areas so the camera doesnt pick up trees, flags, car on the street. I set for just our driveway. Otherwise the batter will drain too fast.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi CLou, thanks for taking the time to share your feedback. We’re sorry to hear about the battery issues you have with Nest Cam (battery).

      The other ways you can extend the battery life of your camera is by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      - Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
      - Typical - About 3 months battery life (about 9 - 12 recorded events per day)
      - Quiet - About 7 months battery life (about 2 - 4 recorded events per day)

      If you’re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn’t related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. We’re hoping that you’ll give us another chance to improve your experience. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality, ease of install. I am in the Google /Nest universe. Yes I could have went cheaper however the ease an integration made this a no brainier

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs an app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera quality but lacks a good app to review camera and ease of pulling up to watch camera. If there was an app I’d give 5 stars

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, JuliaW. Thanks for posting your review on your Nest Cam (battery) here. We're sorry to hear that your experience with reviewing or watching video and live feed on the Google Home app has been less than ideal. There is a web version of the Google Home app that makes viewing live streams from your camera more convenient for you. You can check more details about it by visiting this Google Help article here: https://support.google.com/googlenest/answer/9241220

      If you need any help in the future, please don't hesitate to contact us on our Google Help page: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Front and back yard cameras

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product let me know if it’s a dog or any animal our person, and can even add a name to the people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 6 if these for indoor and outdoor, works very well , added solar panels on a few to help self charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camaras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality. The images are better than other camaras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Charge lasts for months outside where I mounted it though a less in the winter. Great view and ease even adding to Google home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this camera up while on sale for a very reasonable price, I’ve been using it with the free 30 day trial of Nest Aware, which so far has worked really good for me, with one or two misses. Battery life has been good for the amount of activity where this camera is placed.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi VSmiley, thanks for choosing our Google Nest product. We´re glad to hear that it has worked well for you. We value your experience with our products and we´d like to learn more about any difficulty you may be having with some of its features. You´re more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to a summer home; easy to check on remote homes with the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great outdoor cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this set works much better than the older version of the same brand that we had, though pretty expensive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Decent unit...Terrible execution.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy gets a 5 star. Google gets a 0. Leave it to Google to buy and ruin a good thing. This camera is decent quality, but who in their right mind wants to recharge their outside security camera daily. The camera DOES NOT integrate into existing set ups and frankly the application to use it just stinks. Google tech support to set this up is a joke as well. They do not know a thing about it in India and you will waste many minutes of your life listening to someone ask dumb questions that are not even part of this camera. Google failed on this totally.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi WM07, thanks for sharing your experience. We’re sorry to learn that Nest Cam (battery) didn’t meet your expectations, and that our support fell short in providing the help you needed. This is definitely not the kind of experience we want our customers to have.

      The new Nest Cam (Battery) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.

      For the battery life, it depends on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      - Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
      - Typical - About 3 months battery life (about 9 - 12 recorded events per day)
      - Quiet - About 7 months battery life (about 2 - 4 recorded events per day)

      If you´re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. We’re hoping that you’ll give us another chance to improve your experience. Feel free to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the ability to access the history part with nest aware subscription. Works great with out other google products. The app easy to use also to tell when they need charged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and affordable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for outdoor activities. I like the night capability and great motion sensor detecting movement around

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average security camera. Reconsider alt brand.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor battery life. When streaming from Hub Max it frequently disconnects, requiring me to manually reconnect. However, when streaming from a tablet it maintains its connection.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Greeny, thanks for sharing your feedback with us. We're sorry to hear you're having battery and connectivity issues especially when streaming using your Nest Hub Max. This is not the type of experience we want you to have, and we're here to help. We suggest contacting our support team so we can assist you and check on your Nest Cam(battery) to further investigate what's causing the issues you're having. We might need to perform some troubleshooting steps that may help resolve your concern. Reach out to us here anytime: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turned out to be better than what I was expecting! Great camera quality and easy to install. Absolutely love it.

    I would recommend this to a friend