Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 6559342
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality, ease of use, and overall performance. Many also appreciate the simple installation and clear night vision. However, some customers have expressed concerns about the battery life and app compatibility. Others have noted issues with motion detection range and occasional connectivity problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.as advertised, looks like a better quality picture on event based recording then my outdoor cam iq which was much more expensive.... don't know the quality on 24/7 when hardwired.... app could be improved....
I would recommend this to a friendBrand response from Nest Support
Posted .Hi przemko, thanks for taking the time to share your feedback with our support team. We're glad to hear that Nest Cam (Battery) is getting better quality images on event based recording. When hardwired, you get the same image and video quality, but with the added ability to continuously record 24/7.
We wanted to make the Google Home app as the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, """"Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
We’d like to learn more about your experience, and see how we can improve it. Please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp
Battery life is great !
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved Nest app but transitioned to Google home, still getting used to it , has a great quality but only records pieces ,not 24 hour videos. I would rather do plugins,but if you’re installing it on a tree or Far from and outdoor electric outlet, Thai is the best camera to buy , life battery last for 30 days or more !
I would recommend this to a friend- Pros mentioned:Camera quality
great cameras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great cameras for the money. Only vulnerable to thieves smart enough to use wifi manipulating technology.
I would recommend this to a friend - Pros mentioned:Camera quality
Another great product from nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp clean pic, wide angle view, good battery lofe
I would recommend this to a friend - Pros mentioned:Ease of use
Quick and easy
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] This camera was easily set up by GeekSquad and has been simple to operate since. I like that it quickly opens on the GoogleHome app
I would recommend this to a friend - Pros mentioned:Overall performance
Googke nest camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im a big google fan i have google smart devices all throught my house and needed a camera so naturally i got a nest camera works perfectly
I would recommend this to a friend - Pros mentioned:Camera quality
Does better than expected!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beat addition to our backyard and home security system. Integrates fantastically with existing Google home network family of products. Clear picture.
I would recommend this to a friend - Pros mentioned:Camera quality
Security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality and is good security can see all the animals that come at night When I’m away it alerts me of deliveries and people who are at my door
I would recommend this to a friend - Cons mentioned:Battery life
Outdoor security cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life isn't great, wifi signal comes and goes (not necessarily camera issue).
I would recommend this to a friendBrand response from Google Team
Posted .Hello there. We'd like to share helpful tips on how to save battery. Click here to learn more: https://support.google.com/googlenest/answer/10901611
Eyes on you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google products demonstrate a high degree of reliability and user-friendliness, complemented by commendable battery performance.
I would recommend this to a friend- Pros mentioned:Ease of use
Great camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these cameras and very easy to install and use .
I would recommend this to a friend - Pros mentioned:Camera quality
Nice camera to mount outside on your home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality camera that is pretty straightforward. It works with all my google home stuff.
I would recommend this to a friend - Pros mentioned:Camera quality
Outdoor camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera quality above expectations. Capture a 180 view from where installed which surprised.
I would recommend this to a friend - Cons mentioned:Battery life
Easy set up! But check your settings.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Just make sure you set the active areas so the camera doesnt pick up trees, flags, car on the street. I set for just our driveway. Otherwise the batter will drain too fast.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi CLou, thanks for taking the time to share your feedback. We’re sorry to hear about the battery issues you have with Nest Cam (battery).
The other ways you can extend the battery life of your camera is by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
- Typical - About 3 months battery life (about 9 - 12 recorded events per day)
- Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
If you’re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn’t related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. We’re hoping that you’ll give us another chance to improve your experience. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp
Best Security Cameras at Best Buy!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the backyard or garage, notifies you when there is movement. Detects sounds and lights. Has built-in speaker to talk with people.
I would recommend this to a friend- Cons mentioned:Motion detection
Inconsistent Event Detection & Notifications
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The inconsistency of event detection and push notifications with this camera is very frustrating. Some days, the camera won't even push a single notification. I have mine mounted above my garage, facing the street, and we get a lot of foot traffic and cars passing our house, so we should get a lot of activity being captured throughout the day. It's not a settings issue, both my Google Home app and my phone push notification settings are properly configured. My settings: Wake-up Sensitivity: High Maximum Event Length: 1 min Video quality: Max Push Notifications: All (Motion, People, Animals, Vehicles) I've tried resetting the camera, and reinstalling it into my Google Home App, but nothing has fixed the issue. If you're in the market for a home security system, I wouldn't recommend the Google camera system at this point. The only reason I haven't switched already is because I've already invested a lot of money into this system, and switching brands/devices, plus subscription will just further incur more costs. I'm overall unsatisfied with the performance of this device. I'm not getting what I'm paying for with the Nest Aware subscription using this camera. I have little-to-no confidence that this camera would detect anything if someone were to vandalize or steal my property within line-of-sight of the camera. Do some thorough review comparisons with competitive brands! Hopefully this helps!
No, I would not recommend this to a friend - Cons mentioned:Battery life
Decent camera
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera, works well but struggles in sub freezing temps. It will auto shutoff to save battery.
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Battery life
Decent unit...Terrible execution.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy gets a 5 star. Google gets a 0. Leave it to Google to buy and ruin a good thing. This camera is decent quality, but who in their right mind wants to recharge their outside security camera daily. The camera DOES NOT integrate into existing set ups and frankly the application to use it just stinks. Google tech support to set this up is a joke as well. They do not know a thing about it in India and you will waste many minutes of your life listening to someone ask dumb questions that are not even part of this camera. Google failed on this totally.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi WM07, thanks for sharing your experience. We’re sorry to learn that Nest Cam (battery) didn’t meet your expectations, and that our support fell short in providing the help you needed. This is definitely not the kind of experience we want our customers to have.
The new Nest Cam (Battery) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
For the battery life, it depends on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
- Typical - About 3 months battery life (about 9 - 12 recorded events per day)
- Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
If you´re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. We’re hoping that you’ll give us another chance to improve your experience. Feel free to contact our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Amazing Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.google nest/home devices are the best. very easy to setup and use
I would recommend this to a friend - Cons mentioned:Battery life
Battery Life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras themselves are decent but battery life is horrible
I would recommend this to a friendBrand response from Google Team
Posted .Hey there, KLewis. We hear your concerns regarding battery life on the Nest Cam (Battery). Here are some solutions to make sure your device is running smoothly:
On average here’s how long the battery will last on a single charge:
Busy - About 1 month battery life (about 25 - 30 recorded events per day)
Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
Quiet - About 6 months battery life (about 2 - 5 recorded events per day)
Here are a few tips to conserve battery:
1. Optimize its video quality.
2. Shorten the length of time for which events are recorded.
3. Take longer to begin recording between events.
Check this article for battery saving tips: https://support.google.com/googlenest/answer/10901611
We’re here 24/7 to help: https://support.google.com/googlenest/gethelp