Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 6559342
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
Customers are saying
Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.
This summary was generated by AI based on customer reviews.
Nest users: might as well buy Ring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start and say I am a huge user of Google and Nest products. Some would even say fan boy. I've owned nearly every Nexus/Pixel, have several thousands of $ in Nest IQ cameras (indoor and outdoor) around my property, Nest Hub Maxes, multiple thermostats, Chromecasts etc. To say I'm all in on Google is an understatement to the point of cringe by my family of apple users. I have a large property and needed one area last covered by a cam which was inaccessible due to unavailability of a power source. I had been waiting patiently for Google Nest to catch up to competitors and offer a battery wireless cam. With that being said I don't I could be more disappointed in the new wireless camera. I excitingly unboxed and attempted to add it in the Nest app where I was forced to use the convoluted Home app. I knew there would be an issue when I realized viewing the new wireless camera was not available in Nest App. I am getting notifications from every other nest device in nest as I should and getting notifications for this single camera in the Home App. Extremely annoying as NEST is written all over the box. This might as well be a Ring camera if I wanted to get two separate notifications in two separate apps. I reached out to Google and in fact the new devices (wireless and floodlight cams) are not available in Nest. You will have to review recordings separately in each app. Seriously Google? Another annoying aspect is if you try to view this camera on the web version of home.nest.com if will not be available. If you looking for a single camera or not this deep into the Nest game it might be ok for you. I do however feel the night image quality hasn't improved and may have actually decreased between this and my non IQ wired outdoor nest cam. I am now worried how long the thousands I've invested in my property surveillance will be supported as Google is notorious for dropping support after a few years. You severely dropped the ball with this one, Google. Will be returned.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi GoogleSuperUser, thanks for the time sharing a feedback with us and for investing on Google products. We're sorry to hear about the issues with the Nest Cam (Battery). We understand how disappointing it can be when your device is not working as you expect it, and having to use two separate apps for your Nest cameras.
New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place. As for the web version, we’re aware that longtime Nest users enjoy having the option to view their Nest camera feeds from the web, and we are working on adding this experience.
We appreciate you for being a Google advocate, and your input helps us better understand our customers’ needs and preferences better. We hope you give Nest Cam (battery) a chance as we're always working to improve our products and services. If you have any questions or concerns, we’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely perfect. Just wish they had in black as well. Within 2 weeks of putting up it captured a hit and run on my mother's parked vehicle.
I would recommend this to a friendGood but needs improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is good quality and the video is very good. I am not to haply about the limitations with the nest app (not compatible) and the fact that yoi neesd to have it plugged in to have the recording options.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Francoe, thanks for sharing your feedback. We´re sorry to hear about your disappointment with the Google Home app and the option to have Nest Cam (Battery).
We understand that you have enjoyed using the Nest app with your Nest cameras. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. The new Nest Cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience with other Google Nest speakers and displays. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
Continuous video recording (CVR) and 24/7 video history requires a lot of power and will certainly drain the battery for your Nest Cam (Battery) in a very short time. Hardwiring it will help fix this limitation.
We'd be happy to address any concerns you may have on Nest Cam (Battery). You´re always welcome to contact our support team here: https://support.google.com/googlenest/gethelp
Great Cameras
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly! Has really good motion detection and it’s easy to install and setup yourself.
I would recommend this to a friendSecurity system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Easy to install. I was very pleased with the cost of the security cameras. They arrived quickly.
I would recommend this to a friendGreat Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these cameras. ADT wanted an atm and a leg for these and install. Super easy to use and install.
I would recommend this to a friendExpensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice camera but the price is a bit too much especially when you have to pay a subscription to unlock all the features. It does what it's supposed to very cleanly and put together though
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Jenematalia, thanks for taking the time to share your insights. It's unfortunate to hear that you´re finding Nest Cam (Battery) and Nest Aware a bit pricey for the features it provides.
For the best experience with your Nest Cam (Battery), we recommend getting the Nest Aware subscription, as it provides more value for your money with features that include 30 days of Video History, 24/7 continuous recording, access to clips and time lapses and even customizing your own activity zones. You won't ever have to worry about missing any events as these videos and clips are all saved onto the Cloud. All these features can be viewed and controlled at the tip of your fingertip using the Google Home App.
We'd be happy to entertain any questions you may have about Nest Aware. Please feel free to contact our support team by using this link: https://support.google.com/googlenest/gethelp
Backyard camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera with great quality and notifications, with no subscription, battery is doing well for at least 3 month
I would recommend this to a friendVery good cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good camera has clear video. The batter life is good. I like these cameras better then the plug in ones. Have more options on where you can place these.
I would recommend this to a friendEnthusiastic user
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to install and use w/ Google Home app. Long battery life.
I would recommend this to a friendGoogle screwing things up again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google screwing things up again. I wish I had known that these "NEST" cameras don't work with 'Nest'. Seriously. You cannot view these in the Nest app or on the Nest website. The only way you can view or manage them is in the poorly designed Google Home app. There is no way to view them online; only on the app on your phone.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Lionheart4G, thanks for informing us about your feedback on the Google Home app. We´re sorry for any frustration you may have experienced with it.
Our long term plan is to use the Google Home app as the one place you can control all your favorite Nest and other smart home devices, and the Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Also, here are some benefits you can get by using the Google Home app:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
We’ve taken a note of your feedback and we’ll make sure this gets passed along to the right team since we’re always looking for opportunities to improve our products and services. If you need assistance, feel free to contact our support team here: https://support.google.com/googlenest/gethelp
Affordable price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Clear videos and sound when recording
I would recommend this to a friendGreat Video Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A all around Great camera and shows a very clear picture.
I would recommend this to a friendEasy setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera was easy to setup. The step by step instructions were easy to follow and the process was completed in a few short minutes
I would recommend this to a friendUnable to connect it to the wifi.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own all google products and never had a problem with any of them till i bought these. All three refuse to connect to the wifi. Reset and tried multiple times. Called google and that was useless. Called starlink and that was useless. I have done everything that was suggested while trying to research and find a solution with no luck. Supoosed to be an easy setup and its been anything but such.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, Danatpap. Sorry to hear you’re running into connection issues while setting up your Nest Cam (Battery). Here’s some troubleshooting tips to get your device connected:
1. Make sure you have the latest version of the Google Home app or Nest app to get the latest features and bug fixes.
2. Your main router sometimes has a better connection than your network extenders. Also, if your camera tries to connect to an incompatible extender, it can experience connection issues.
3. Restart your router, modem, and any Wi-Fi range extenders or repeaters that you have.
For more tips, here’s a link: https://support.google.com/googlenest/answer/9240048
Don’t hesitate to contact us any time: https://support.google.com/googlenest/gethelp
Nest Camera
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best security camera in the market. Home app is great and video quality is extremely good day and night.
I would recommend this to a friendExcellent Wireless Cameras
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are great. You gut really good battery life and a clear image, even at night and they provide peace of mind out in the country.
I would recommend this to a friendGoogle nest indoor out door security camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice compact security camera.easy to install .covers a wide range view .
I would recommend this to a friendDis functional camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Very easy to install and set up. The only problem I have is that the camera only stays on for 20-30 seconds then shuts off. I have turn camera off then back on again to get to work. That sucks.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there Chef1, thanks for taking the time to share your feedback with us. We're sorry to hear that your Nest Cam (Battery) only stays on for 20-30 seconds before shutting down. We may need to take a closer look at the issue you are experiencing. The issue may be power related, or related to a software glitch, which may require a factory data reset. However, to ensure prevention of data loss with your Nest camera, especially if you're having an active Nest Aware subscription, we recommend contacting our support team for further assistance here: https://support.google.com/googlenest/gethelp
easy install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are very easy to set up and install they have much better quality then my previous camera and do not alert to ever little move (ie. flag blowing, shadows, exc.)
I would recommend this to a friend