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Customer Ratings & Reviews

$369.99
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Comp. Value: $449.99

Customer reviews

Rating 4.1 out of 5 stars with 2726 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend

Customers are saying

Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,726 reviews
  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like the quality of the cameras and how clear the pictures and videos are

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great addition to home security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security camera! Works well. I have 3 and plan to buy more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 1080p quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being 1080p these cameras seem to have a much better video quality then others in the same bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Google Cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cameras and very good quality with the app!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Different Application

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nest throughout my home, that’s why I bought these cameras. The image is good. But now I need a separate Application.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Blanca, thanks for sharing your experience. We apologize that you’re unable to use your Nest Cam (Battery) with your Nest App. We understand the convenience of using one application for all of your devices.

      The new Nest Cam (Battery) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.

      Your feedback is important to us and it will greatly help us in improving our products and services. If you need assistance, our support team is always here to help. Feel free to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality camera however the magnet that holds it is not as strong a Nest cameras we have had in the past

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi LouC, thanks for sharing your feedback. We regret to hear that Nest Cam (battery) did not meet your expectations. We're always working to understand our customers' needs and expectations so that we can improve our products and services. If you have any questions or concerns, you can reach out to us anytime. We’d be happy to help you here: https://support.google.com/googlenest/gethelp Nest

  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cameras, had had nest cams since tgey came out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for outdoor security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for outdoors. Battery life is really good. Love that picture quality as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, it’s functional and very easy to use as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google product is the bomb.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cameras by Google. I am building a Google home environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Nest Cams!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and ease of setting these up following the instructions

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Camera is great, software is horrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great camera in terms of quality and durability, but the app it uses now to view the video feed is horrible. The google home app is no place for a home security camera. I have a google doorbell which uses the Nest app and it works beautiful on the nest app I hope they figure this out because the pain points with google home really diminishes the value for me

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Maxi, we appreciate your feedback on your Nest Cam (battery) and the Home app. We're sorry to learn that your experience with using the Home app didn't meet your expectations. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. Please know that your feedback here with using the app will be relayed to the right team for future improvements. If you have additional questions or need further assistance please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dies too quick, it suposed to last more than a week

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, UlyssesD. We’re sorry to hear you’re having to charge the Nest Cam (Battery) so often. The battery life will depend on factors including activity, temperature, and selected camera settings. On average here’s how long the battery will last on a single charge:

      Busy - About 1 month battery life (about 25 - 30 recorded events per day)
      Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
      Quiet - About 6 months battery life (about 2 - 5 recorded events per day)

      Here’s a few tips to conserve battery:
      1. Optimize its video quality.
      2. Shorten the length of time for which events are recorded.
      3. Take longer to begin recording between events.

      We’re just a click away if you need support: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Mr and Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Love the cameras work wel easy to install works well with hub and doorbell. Lose they are wireless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camara

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them, but the battery don’t last, I guess because of activity it don’t last long

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Bebee, it's great to hear that you like Nest Cam (Battery). We're sorry to hear that you're experiencing shorter battery life than expected. You're actually correct to assume that video events and activities affect the battery life duration for your Nest Cam (Battery).

      Battery life of Nest Cam (Battery) will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      It's important to check the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Best Buy Employee

    Rated 3 out of 5 stars

    google camera

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product , serves the purpose, east to install.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, EHAS. We're delighted that you like the Nest Cam (battery). Our goal is to provide a great user experience, and feedback like this inspires us to do more. If you find yourself in a situation where immediate support is needed, you're always welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    They don't work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its functions are slow and the internet connection is lost quickly.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, JonathanS. We’re sorry you're running into connectivity problems with the Nest Cam (Battery) — we totally understand your frustration. Here are some troubleshooting steps to get your device running smoothly:

      1. Check your camera’s distance to the router: Your camera may be out of range or it may be too close to the router.
      2. Restart your camera: When you restart your camera, it will refresh its connection. Instructions depend on what kind of device you have.
      3. Restart your router: When you restart your router and modem, it will reset your internet connection.
      4. Check the settings on your Wi-Fi router or access point: In some cases, settings on your router or access point could cause a problem with the connection. High firewall security or parental controls can block new devices from connecting to your Wi-FI network

      Don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 3 out of 5 stars

    Wireless cameraS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the wired cameras but it is acceptable.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, JohnL. Thanks for sharing your feedback on Nest Cam (battery). We'd like to learn more about your challenges with using the device so we can figure out a way to help you best. We'd appreciate it if you can take the time to visit us at your earliest convenience here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    I See You

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cam work very well capturing any movement. Night vision is extremely accurite

    I would recommend this to a friend