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Customer reviews

Rating 4.1 out of 5 stars with 2760 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality, ease of use, and overall performance. Many also appreciate the simple installation and clear night vision. However, some customers have expressed concerns about the battery life and app compatibility. Others have noted issues with motion detection range and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,760 reviews
  • Rated 4 out of 5 stars

    Good Quality cams

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality is decent, night vision is also good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My little seeing eye

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned an outdoor camera but felt I needed the security. My son suggested spending the money necessary for a good quality easy to use camera. I did purchase the cord so no need for battery charging. The magnet is extremely strong. The pixel quality is great. It even picked up a cat during the night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. We use google nest products all through our house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cameras and they integrate well with Google products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding addition to my nest products. The wireless capability was perfect as i was installing these at a property i am flipping. It gave me the flexibility to post them without having to worry about the cord being cut. Only have had to recharge them once a week so far and that has been a major help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    False person notifications! :(

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the camera but it keeps giving false reading about seeing a person and tbere's no one around. Mosf likely tbe leaves in the trees when the wind blows.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don't Buy, Doesn't Work With Nest App

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what Google is thinking trying to force people to use their trash Goole Home app. The Nest app has been the perfect app for my Nest devices for years. I have returned both this camera pack as well as the new doorbell due to lack on integration with the Nest app and problems with battery life on these new products. Decided to go with eufy instead as they have everything I need, and excellent battery life on all products. I would NOT recommend these new Google products to anyonep.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Tyler, thanks for sharing your feedback to let us know of your experience with the Nest Cam (Battery). We understand your decision to return it due to lack of integration with the Nest App and with the battery life. Our teams are working on enabling the ability to setup and control older Nest cameras in the Home app so users will have one app to control all of their devices. We’re also working on bringing full functionality to the Google Home app because we wanted to create an integrated experience with your other Nest and smart home devices. And if you’d like to give it a second try in the future, you may find some helpful tips on how to save battery for Nest camera here: https://support.google.com/googlenest/answer/10901611

      If you have any concerns about the new Nest Cam or any of your Nest devices, please feel free to visit us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, these do exactly what I want a good working set of cameras to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras. Easy to set up and the included hardware is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Actually enjoyed the fact it’s battery operated vs wired. Easily installed. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor Nest Cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest cam wooks well. It was easy to install and so far works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goggle camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great camera to use. Can't say nothing bad about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using google cameras for years and this one is even better than the old generation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exceptionally well and very easy to set up and connect to Google.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install picture quality could be a little better but it does its job .

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, ElPatron759. Thank you for posting your review on your Nest Cam (battery). We're glad to hear that you had an easy time installing the device. The quality of the video depends on the available bandwidth from your internet connection for streaming live video. The higher the quality setting is, the more bandwidth is used. we recommend checking the Google Help article here to change the quality settings: https://support.google.com/googlenest/answer/9218596 Nest

  • Rated 1 out of 5 stars

    DO NOT BUY!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Dysfunctional, & Always Says Offline. Can’t Watch Live Footage. First One Crapped Out After 1yr, Used My Warranty, Got A New One For Free. Second One Crapped Out After 12 Days. Went To Best Buy (which they’re amazing!) & Swapped It Out Yet Again (Because It Was Still Within The 14 Day Return Window)… Got A Third New One & Craopex Out After 30 Days!!! Went Back For A Full Refund. Do Not Buy The 2nd Generation Battery Wireless Option Ones!!! They Suck…. Now I Highly Dooooo Recommend Their Wired Nest IQ 1st Generation w/ Face Recognition 4K Outdoor/Indoor Cameras!!! I Have 2 Of Those For Over 6yrs Now & Absolutely No Complaints, Except The Fact That They Discontinued Them!!!

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, DianaRodriguez1984. Sorry the Nest Cam (Battery) didn’t quite work out for you. Your feedback is important to us and we’d to learn more about your experience — when you get a chance, here’s a survey to share more: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Rated 3 out of 5 stars

    Meh…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better. I hate using the home app because it totally sucks and with these you have to use the home app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ThatGuyD, thanks for sharing your feedback. We're sorry to hear that you didn't quite like the Google Home app for Nest Cam (Battery).

      We understand that you have enjoyed using the Nest app with your Nest cameras. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
      - Automatic security protections, such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign in to both the Nest and Google Home apps.
      - Your homes, and home members will be aligned across the Nest and Google Home apps.

      If you´re willing to try, you may set up your Nest cameras to the Google Home app. Here´s a guide that you can follow to set up your Nest cameras on the Google Home app: https://support.google.com/googlenest/answer/9893532

      For any other support needs you may have, please consider contacting our support team. We'd be happy to entertain you and answer any questions you may have by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nice camera with great features

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these to keep an eye on my property when I am gone. The app works flawlessly with these cameras.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but battery drains very quickly. Bought the wiring, just need to get set up.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Kimberly, thanks for sending in your review. We're sorry to hear that your experience with your Nest Cam (battery) has been less than ideal when it comes to battery life. We can see that you bought some wiring for your device. We recommend that you reach out to our support specialists so we can assist you further in setting up your Nest Cam. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Sweatsl spot for home security.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, love the fully wireless experience. With high active the battery life still holds up pretty well. The quality and durability is excellent. Charging could be a little faster.

    I would recommend this to a friend