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Customer reviews

Rating 4.1 out of 5 stars with 2760 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality, ease of use, and overall performance. Many also appreciate the simple installation and clear night vision. However, some customers have expressed concerns about the battery life and app compatibility. Others have noted issues with motion detection range and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,760 reviews
  • Rated 5 out of 5 stars

    Nest Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product - second home we purchased it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google is a great product and this camera lives up to its standard. You can customize the event area as well as the alerts you receive. I have the doorbell and floodlight camera. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Amazing value!! Would buy again!!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Sam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No secure for camera u have to charge every 6days. .

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi SengodanM, thanks for letting us know about the issue. We're sorry for any inconvenience you may be having with having to recharge your Nest Cam (Battery) every 6 days.

      Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. Please feel free to reach out to our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 5 need 1 more love these cameras. Keeps me feeling I can keep my family safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras work great. I have a total of 7 of them at my house. Battery life is decent. I added solar chargers to mine and havant had to charge them yet (approximately 6 months ago). The only downfall to them is the price, but they are worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than the IQ! Easy install and no issues so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, would be better with smarrtthings integration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cloud based and wire free solution

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of these installed at my house, and three installed at my parents' house. They work flawlessly for my needs, and the battery life is incredible. The feed quality is high and the AI works extremely well at detecting people. Mounting is a breeze, and the Google Home app has gotten much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camara

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night vision could be better for it’s too dark view at night

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, JamesB. Thanks for posting feedback about the Nest Cam (battery). We appreciate you for sharing your concern about its Night Vision feature, and we’d be happy to pass this to the right team for future improvements. Meanwhile, there are different factors that can affect the Night Vision, we suggest trying the simple steps outlined at the following link: https://support.google.com/googlenest/answer/9259738

      If more help is needed, you’ll find us ready to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Needs longer cable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. I wish it came with a longer cable for the outside

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, EnmanuelH. We’re glad that you like the Nest Cam (battery). We hear your concern about having a longer cable included with every purchase. We’d be happy to share this with the right team for future improvements. Meanwhile, you might want to check for the weatherproof cables (5 m or 10 m) so you can avoid charging the battery more often by connecting your camera to a power outlet. Although the included power adapter can also keep the battery charged, we suggest using the weatherproof cable since the included power adapter is not intended for outdoor use. You may contact your retailer for product availability.

      For questions or concerns about the Nest camera, we’re always at your service here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    A Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very versatile to install at home, good price as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality security camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Camera is vey easy to setup and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT CHOICE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Nest Cam indoor/outdoor security camera to replace my Nest IQ and this camera has a better resolution so I'm impressed with the capabilities of this camera and you can buy a a/c cord and have no worries about recharging the battery.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Google, where Nest went to die

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two pack of cameras comes with only one cable! Better off buying single cameras. The product managers at Google should fire themselves. Nest used to be the most advanced camera with great usability both hardware and software… now under Google they can’t even get the basics right. The Google Home app is a giant waste of time and is a downgrade from the regular Nest app. People who think these cameras are great likely never owned the original nest cameras before Google took over. Really sad to see what was once such a great brand die a slow and painful death. At least just abandon the whole “Nest” thing altogether to remove all hope that it will get better so we can get on with replacing our Nest devices with something else.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Atreyu8088, thanks for posting a review to let us know your issues. We’re sorry to learn that your experience with the Nest Cam (Battery) has been less than ideal.

      The new Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.

      We care about your experience and we’re taking your feedback to work on improving our products and services. If you need assistance, you’re more than welcome to visit us anytime here and we’d be more than happy to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Good quality. There is a delay with notification and viewing. Overall good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great.Great buy. Don't know how I did without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but a solar panel for these cameras are hard to get at this time. Battery lasts about 20-30 days, based on camera on/recording times. Solar panels were not available to purchase from BB or anywhere. I was able to order from factory, but they expect the solar panels to be released at end of April.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best security camera I've ever bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting system is really cool. Previous to purchase I was a little worried so I looked up some videos on the product and everyone said the magnet was strong but boy when I needed to charge it, it was hard getting it off! I am glad it's secure though and I love that it links up to all of my other Google products!

    I would recommend this to a friend