Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 6559342
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality, ease of use, and overall performance. Many also appreciate the simple installation and clear night vision. However, some customers have expressed concerns about the battery life and app compatibility. Others have noted issues with motion detection range and occasional connectivity problems.
This summary was generated by AI based on customer reviews.
Easy and long battery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. The camera works during the day and night. It has a wide view and the battery lasts for more than a month.
I would recommend this to a friendFirst google security cam
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since buying camera im pretty impressed how simple it was to install. Not much to it drill 2 holes attach mount and camera hooks via magnet ! Battery life varies based upon settings so adjust as needed. Everything seems great and intergration with google app is great. Definately will purchase 2 more
I would recommend this to a friendGreat camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deviw take it off once every 3 months to charge
I would recommend this to a friendDecent camera, don't order from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is great, but don't order it from Best Buy. I ordered it and it never came, and there seems to be no way to cancel the order. Customer service said to wait three days till see if it ever shows up, but they have no information as to where the package actually is. Last time I buy from Best Buy!
No, I would not recommend this to a friendNest camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this camera for my backyard. It works incredibly well and a very good price.
I would recommend this to a friendGoogle nest cam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good security camera for stores and home highly recommended
I would recommend this to a friendEasy to set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are super easy to set up and mount quickly via magnets or the included hardware. The battery lasts for a long time and we only have to charge ours once a month or longer.
I would recommend this to a friendGreat Cams!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery Backup Gig-speed internet + Hardwired Google cams + Nest Aware Plus = a fantastic CCTV(like) solution w/ great video analytics.
I would recommend this to a friendNest app doesnt work on google tv!? What a joke
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt work with google tv. Had to buy a separate chromecast for it to work. Google messed up the nest login so it doesn't work properly with google tv nest app.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, MarcyA. Thanks for sharing your feedback on Nest Cam (battery), and we’re sorry to hear of your difficulty setting it up to work with your Google TV. We’ll share this with the right team for future improvements. Meanwhile, we recommend having the same member pair the camera and Chromecast as a workaround. For further assistance, visit us at the following link and we’ll do our best to help improve your experience: https://support.google.com/googlenest/gethelp
Great Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera easy setup. Had an appointment for 7 :30 -1 got a call at 3pm running late, had big job had no time to call. Told rep your service sucks said he was reporting me to his supervisor because I said he sucks . Told him to late for service had plans. Waisted 8hrs of my day no apologies
I would recommend this to a friendLove, love, love!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these cameras! We have them in the house to watch the Nanny with our baby and love it! We can see clearly, the motion sensors are on point and the app is easy to use. You will love it too!
I would recommend this to a friendGreat Cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little pricey, but worth the money. Easy to set up, love the Nest Aware subscription at such a low annual price.
I would recommend this to a friendQuality and Customer Service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality product with great functionality. I especially like the portability. Best Buy had wonderful customer service who found the l product quickly. Kind and attentive service. Had product in stock.
I would recommend this to a friendNot worth the investment
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We regret investing in the Google ecosystem. The products are a dead end with almost incremental improvement or updates from Google. Functionality is limited to a few convenient use cases but lacks many key features with no options for expansion or to use the cameras outside of googles system. Very difficult to review or export footage and due to cloud aspect video is seldom available in real time when it can be important. I definitely would not depend on this stuff for security. We will be installing a real camera system
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, JMT711. We appreciate your feedback. It's unfortunate to know that your experience with the Nest Cam (battery) has been less than ideal. We're sorry for any frustration or inconvenience it caused. Regarding the difficulty in reviewing and exporting footage, this has been noted. We're committed to addressing your concern though it's disheartening to hear that you're moving away from the Google Nest ecosystem, we respect your decision and appreciate your feedback. If you change your mind in the future and need help with your Google devices, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Nest cams
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great products. Only buy nest google cameras. I have never had any issues with this product.
I would recommend this to a friendBest one out there
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the old gen. I like that these are wireless and you can wire it for continuous recording. Pretty crazy that Ring doesn’t have continuous recording, that’s why I go with Nest.
I would recommend this to a friendGreat cameras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Outstanding performance. Has battery in it in case of power outage that can be hard wired aswell
I would recommend this to a friendTwo apps...so stupid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like everyone else, it is absolutely ridiculous that I can not use my nest app that currently has 3 devices...i thought it did not apply to the camera..just ridiculous
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Browndawg, we appreciate you for letting us know of your experience with the Nest Cam (Battery) and we’re sorry that it didn’t meet your expectations. We understand that being unable to use the Nest app, with your 3 other Nest devices, can be frustrating for you.
New Nest cameras and doorbells are exclusive to the Google Home app because we wanted to create an integrated experience. Users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our long term plan is to use the Google Home app and our team is working on bringing full functionality to the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant.
We have help always available for your support needs. If you come across an issue with your Nest Cam (Battery) and with using it effectively in the Google Home app, please feel free to let us know here: https://support.google.com/googlenest/gethelp
Won’t work with Nest App
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning these cameras. I have several other Nest cameras but this new version doesn’t work with the Nest App and website. You have to use the Google Home app. I couldn’t find where I could watch live video on my laptop like I could with the Nest website.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Omar, thanks for sharing your experience. We´re sorry to hear that you had to return your Nest Cam (Battery).
If you ever have a change of heart and reconsider using Nest Cam (Battery), we´ll definitely do our best to provide you a better experience. Please consider getting a hold of any of our support specialists for any support needs you may have here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Terrible product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t get this product because it needs to be charged often so if it’s high you will need a ladder to get it off charge it then put it back. Additionally this product only comes with one charger for 3 cameras. Terrible product
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, Lyradi. We’re sorry to hear you’re having to charge the Nest Cam (Battery) so often. The battery life on the Nest doorbell (battery) will depend on factors including activity, temperature, and selected camera settings. On average here’s how long the battery will last on a single charge:
Busy - About 1 month battery life (about 25 - 30 recorded events per day)
Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
Quiet - About 6 months battery life (about 2 - 5 recorded events per day)
Here’s a few tips to conserve battery:
1. Optimize its video quality.
2. Shorten the length of time for which events are recorded.
3. Take longer to begin recording between events.
We’re just a click away if you need support: https://support.google.com/googlenest/gethelp?