Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 11098789
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Cons mentioned:Battery life
Not practical
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery does not last long. Since you pretty much have to plug them in every other day, they are not wireless. They shape of the camera looks chic, but it is not practical. Hard to face camera in exact direction of your choice due to it’s shape. Placement of charging cable is poor as well. When the camera is plugged in, you have limited options on positioning. Since the camera does not hold a charge for long, it must be plugged in often.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello Chel, thank you for sharing your feedback on your Nest Cam (battery) and we're sorry to hear that your experience with the device didn't meet your expectations when it comes to the overall design and battery life of the device. We suggest checking the link here that may help with improving the battery life of your device here: https://support.google.com/googlenest/answer/10901611
Another option we may recommend is getting the Nest Cam (battery) Weatherproof Cable which helps provide a continuous power source for your device. If you need further assistance please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Outdoor camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product, great picture even at night and the battery life is also really good as well.
I would recommend this to a friendPerfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for keeping an eye on my house while ik at work. The mounting was incredibly easy and it looks great.
I would recommend this to a friendGoogle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and easy to use love it will buy again for house
I would recommend this to a friendCamera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appears to function well and seems durable. Only wish they were water proof and not just water resistant.
I would recommend this to a friendDon’t do it. Go with another brand
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I stayed with Ring. Google nest cameras are junk. Even with excellent WiFi coverage in your house, these cameras sure do lose connection a lot. So much so that if you have an emergency where you need footage of a crime, especially one in progress, don’t count on these to give you 100% liveview without interruption. Don’t get me started on the nationwide complaint about the floodlight camera this last year having blurry video during night time- all because of a horrible update from Google- that issue took months on end to fix, and still isn’t near the clarity during day time use. You cannot opt out of updates as well. The features are limited if youre used to RING cameras. The dashboard needs a lot of work. Having to click 4 menus to change your area where you want the camera to catch movement is annoying- if you lose connection, you’re unable to change anything. Again, goes back to the horrible WiFi reception these have. I use 100% Google WiFi products, specifically their mesh system, and these cameras constantly drop live video feed, both in the dashboard and while viewing a camera individually
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Austin. We’re sorry to hear about your concerns with your Nest Cam (battery) and this is not the experience we want you to have. Your feedback is appreciated and we have taken note of it.
We recommend checking for objects such as mirrors and refrigerators between the cameras and your router as these items could block the connection. If you have a good Wi-Fi connection but the camera is offline, this can happen if the device gets too hot or too cold, and can be avoided by these:
- Your camera should not be exposed to direct sunlight
- Avoid placing your camera near objects that can cause overheating like light bulbs, lamps, large equipment/appliances, air vents, etc. Your camera needs good air circulation. Never install it in any kind of small box or enclosure as this can cause overheating.
- If mounted outdoors, you can install it under an eave or overhang, or even install a small shade above it.
It's important to us that we provide you with the best help possible and identify the issues with connectivity. We recommend that you reach out to our support specialists at our Google Help Page: https://support.google.com/googlenest/gethelp
Great people thanks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review..love the store good people that work theirwill definitely go back
I would recommend this to a friend- Cons mentioned:Compatibility
Not compatible with Nest mobile app
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are an existing Nest ecosystem user, do not buy any new google nest cameras. For some reason, they aren't compatible with the Nest App. You will need to use the Google Home app. However, the Google Home app UI is horrible. What's even more odd is that the new video doorbell and YaleXNest smart deadbolt work with the Nest App. It sucks that you can't use the Nest App as it's way better than the Google App.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi SeattleGuy77, we really appreciate you for letting us know of your experience with using the Nest Cam (Battery) and the Google Home app but are sorry that it was a disappointment for you.
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Our teams are working on enabling the ability to set up and control older Nest cameras in the Home app so users will have one app to control all of their devices, and we’re working on bringing full functionality to the Google Home app as we want to create an integrated experience with other Nest and smart home devices.
We're always here to help you improve your experience. If you have any issue with your Nest Cam (Battery) and using it effectively in the Google Home app, please feel free to find us here: https://support.google.com/googlenest/gethelp
killer camera system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly amazed this setup show’s amazing quality and battery life I now have 6 total setup was super simple and they work great
I would recommend this to a friendwish i had the nest iq outdoor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the camera itself is just ok. the app is garbage. i have nest hello and nest indoor, and the nest app is superior to that google app. i can still use the nest app for my other to devices. i had both apps open on two different tablets, and for some reason the google app would constantly say connecting, or something went wrong, while the nest app continued working properly. and yes the app itself is enough for me to return (or atleast thinking about it since i have 1 month to try out). REALLY REALLY wished i hadn't took procrastinated on the outdoor nest iq that it passed by and now im kinda stuck with this device.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing your feedback to let us know of your issue with the Google Home app for your Nest Cam (Battery). We’re sorry to learn that it’s an inconvenience for you.
Home App issues can be related to several reasons. We can try the steps below that may help:
- Make sure you’re using the most current version of the Google Home app on your phone or tablet.
- Make sure that your phone or tablet is up to date, with the correct Date & Time settings.
- Close other apps running in the background.
- Sign out of the Home app and sign back in.
- Restart your phone or tablet.
- Uninstall the Nest app and reinstall it.
- Try an alternate compatible phone or tablet if available.
If the issue persists after trying the simple steps above, we recommend getting in touch with our specialists using this link: https://support.google.com/googlenest/gethelp
Another great Nest product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have continued to expand our home system and this has been a great addition. We really like the smart products and have pivoted to almost exclusively the Nest brand with a lot of success.
I would recommend this to a friendUseful cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 7 of these Google cameras to install around the house and inside the garage. Very quick to alert me to whatever the objects I had setup for, no false alarms at all.
I would recommend this to a friendNot as good as before!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 4 older camera's with the Nest App and they are 5 star. You can scroll back the footage to see anything you want. I just purchased 5 new Nest Cameras which require Google Home App. With this app, you can only review if there is movement. Which is an awful feature and NOT useful.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, JohnH. Sorry to see the Nest Cam (Battery) wasn’t quite what you were expecting. For clarification, the Nest Cam (Battery) is able to record up to 10 days of 24/7 video history if you have the
Nest Aware Plus subscription and the device is connected to a power source. Check out this guide for more information: https://support.google.com/googlenest/answer/9681538
- Cons mentioned:Motion detection
Poor activity detection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras do not detect activity and record it well. I walked several times in front of the cameras to no avail.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi there, CR01. Sorry to hear you’re having problems with the Nest Cam (Battery) not picking up activity. Here’s a few troubleshooting steps to get your device running smoothly:
1. Check power, Internet connection and Wi-Fi.
2. Check that the camera and microphone are on.
3. Make sure that the camera can spot the activity that you want.
Here’s a link with more information: https://support.google.com/googlenest/answer/9675480
If you still need support, we’re here 24/7: https://support.google.com/googlenest/gethelp?
Horrible quality video
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am beyond disappointed. 2 nest outdoor, one cam indoor, two iq cams, two nest hub max, one nest hub. Obviously, I like nest. This camera is HORRIBLE. One charging cable in the box, you CANNOT use the nest app. How is my wife supposed to check on our animals? She cannot access the cameras. The worst part is the camera quality, what a joke! The quality is worse than 1980 POE cameras. Paris Hilton had better quality in the dark. Google will lose my business if this is where they are heading. They are making mistake after mistake with Nest. So stupid.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Crazybear88, thanks for sharing your feedback on the Nest Cam (Battery). We're sorry to hear that the experience has not been ideal for you.
You can adjust the video quality in the settings to balance high resolution video with longer battery life and lower bandwidth use. For optimal video quality at 1080p, an internet connection upload speed with at least 2 Mbps per camera is recommended (DSL may not qualify). Please check the steps below:
- Open the Home app Google Home app.
- Select your camera.
- Tap Settings Video.
- Under “Video quality,” tap High.
New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
Also, it only takes around 4-5 hours to fully charge the Nest Cam (battery). If you need more than one charging cable, or if you want the camera to be wired with continuous power, you can go with the optional Nest Cam (battery) Weatherproof Cable (in 5m or 10m) to keep your Nest Cam connected.
You can visit us anytime in the following link if you have any questions or concerns: https://support.google.com/googlenest/gethelp
Nestcam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy to get this installed on my back porch. I am now able to see activities in my backyard and with the ring doorbell, I can see activities in the front of my house.
I would recommend this to a friendEye in the sky
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im able to monitor my rentals while being may miles away. Great peace of mind knowing they work and have a speaker and microphone
I would recommend this to a friend
Awesome product!
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect viewing angles, great clarity. Plus 10 days of continuous recording with nest aware…what more is needed?
I would recommend this to a friendNest Camera Battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to the line. Much better concept than the previous wired version. Battery lasts for months with smart detection. 4 stars on the value unless you can catch a sale.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome service and the camera work well I will say have great WiFi service
I would recommend this to a friend