Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 11098789
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Not compatible with the Nest app
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras work fine. Big disappointment they will not work with the Nest app. You can only use them on the Google Home app.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good quality I am very satisfied. I guarantee you can buy it
I would recommend this to a friendnest cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just wish that google nest had the outdoor cameras that are not wireless.
I would recommend this to a friendNever again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two out of three didn’t work. With installation and removal quite a horrible experience
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, OuidaM. We’re sorry you ran into issues with setting up your Nest Cam (Battery). We’d be happy to look into what may have happened and get your devices up and running — when you’re ready, talk to us here: https://support.google.com/googlenest/gethelp
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, battery life surprisingly good in cold weather
I would recommend this to a friendGreat quality, easy set up.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Works wonderfully with the app, even I could set it up in minutes.
I would recommend this to a friendGreat quality!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, graphics are amazing, and set up was fast.
I would recommend this to a friendGreat Camera
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great with easy setup in the google home app. I bought the power cords so no issues with battery life
I would recommend this to a friendGreat service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.East to work with and offered price matching. Thank you
I would recommend this to a friendGoogle's Massive Fail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Going right back. What a travesty that Google has done to the Nest Cam/Dropcam legacy, which pioneered this segment. Needed to replace 2 of 6 Nest Cam Outdoors with Nest Aware. I looked on the Google site to make sure these new 2021 models would integrate. It stated yes. Now having opened the box, to find out that these will ONLY work with the Google Home app, not the Nest App with the other cameras. They've literally killed the Nest App with this update. QR code scan on the new model will only bring you to Google Home app, even when adding in the Nest App. (at least Sonos has the courtesy to advise of the divide with legacy products vs new products in their S1/S2 apps plus offered trade in value) Love Best Buy & will continue to shop but now questioning what is out their to replace all of our Nest Outdoor Cameras.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing what you think about the Nest Cam (Battery). We appreciate your input as it helps us better understand our customer’s preferences and needs. While we’re continuing to support the Nest app, our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. Using the Google Home app provides a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams.
We understand your choice to replace your Nest Cams and if you decide to try it out again in the future, we’d be happy to work with you and help improve your experience: https://support.google.com/googlenest/gethelp
- Cons mentioned:Motion detection
Maybe not what you need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow to wake up and capture, night video not evidence worthy, misses events… haven’t figured out how to export videos
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi JStiff, thanks for taking the time to share your feedback. We’re sorry to hear that you’re having multiple issues with Nest Cam (battery).
For slow display, we could be looking at a possible connectivity issue that affects the overall performance of your Nest Cam. It can be caused by different factors like location and distance of Nest Cam, Wi-Fi router, outdated phone and Google Home app. This may also be caused by Wi-Fi network congestion and Wi-Fi interference with other devices and/or networks. Removing other devices from your Wi-Fi might help. You can also try setting up your device on either the 2.4GHz or 5GHz bands and see which band is more reliable.
Here’s how you can save and download video clips: https://support.google.com/googlenest/answer/9207572
If the issue still persists, we may need to take a closer look in order for us to understand this issue. Feel free to contact our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp
Camera for backyard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Luv the camera for my bkyard.would recommend to my family an friends.luv best buy.
I would recommend this to a friendGoogle camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras work real well , notify my Apple Watch and phone as soon as a person is detected
I would recommend this to a friendGoogle nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good item!! And it was on sale at best buy best price in town
I would recommend this to a friendNEST
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera and how it connects to the other nest products all in one
I would recommend this to a friendCamera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality product & quick delivery. Easy ordering process
I would recommend this to a friendNice outdoor camera set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras that integrate well with the entire Nest/Google system. I like the magnetic mount which makes it easy to take down to charge.
I would recommend this to a friendAmazing camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that this device can detect things far away and the notification arrives almost instantly
I would recommend this to a friend2 more camera for more coverage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with single camera on backside of house so bought 2 more for the side and front. Have great view coverage of property.
I would recommend this to a friendBuyer look elsewhere!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Update.....these cameras are still basura! I tired to give it a chance, but it's just not a successor to previous models. Google got rid of the 4k camera and put this garbage out. It barely catches an event. I don't get a notification trigger if a car is driving by my house going the speed limit of 25 mph. The camera misses it totally! I came home around 10pm and it did not record my car backing into the driveway. It barely caught me walking to the front door. Google needs to fix this asap. Nest was supposed to be the Cadillac of smart security cameras. Now they're a Kia. Wake up Google. Listen to your customers and not to your stockholders.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi EthaDonW, thanks for leaving a review to let us know about your experience with the Nest Doorbell (Battery). We can see that having issues with event detection and with notifications of the doorbell can be disappointing.
Your camera runs algorithms to process video and audio data so it can determine whether it detected something you might want to know about. If you only need your camera to detect people, animals, or moving vehicles, we recommend that you do not turn on the basic motion and sound detection feature. Also, Nest camera notifications are a little different. You can choose to receive notifications for everything your camera detects, or choose notifications for only certain types of activity. If you’ve turned on critical alerts, you should receive some push notifications even when your phone is set to Do Not Disturb. You can create Activity Zones to cover areas in your camera’s view that you care about, and choose the type of motion you want to be notified of for each zone. You might have to move your camera, change your camera’s angle, or change something in the scene so that you don’t miss important activity. Here’s more information about notification settings you can change for your camera: https://support.google.com/googlenest/answer/9210305
If you're willing, we’d like to have a closer look to find out more about what went wrong. Feel free to contact us anytime here: https://support.google.com/googlenest/gethelp