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Customer reviews

Rating 4.1 out of 5 stars with 2740 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,740 reviews
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Hopeful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One camera does not appear to work at all. The other camera is often offline but seems to display history.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ElmerCNelson, thanks for giving us feedback on Nest Cam (battery), and we’re sorry to hear that your two cameras aren’t working properly. We’d like to learn more about your concerns to see whether this is caused by the cameras, connectivity, or other environmental factors. If you haven’t yet, please communicate with our dedicated team through phone or chat and we’d be happy to guide you through isolation and troubleshooting here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Works perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. My only complaint would be that it took so long for it to be instock. !

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Marc. We appreciate you for posting your review on Nest Cam (battery). We're glad to hear that you're enjoying your experience with the device. We recommend reaching out to BestBuy so they can address any shipping concerns in the future. For any technical inquiries or additional questions about the device, please don't hesitate to contact us on our Google Help page here:  https://support.google.com/googlenest/gethelp Nest

  • Rated 2 out of 5 stars

    BIG Disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used google for everything My smart home is google I have google cameras first generation. All i can say is BIG Disappointment I hope they come out with a better product. The camera on battery mode doesn't detect anything within 3 feet. Wake up time is terrible, idk why google decided to come out with this product. Reason why i gave them 2 starts instead of 1 is the looks of the camera.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello SQ13, thank you for sending in your review on Nest Cam (battery) and we're sorry to hear that your experience was less than ideal when it comes to the overall performance of the device. You can keep your camera plugged-in, even outdoors, with the use of Nest Cam weatherproof cables which can help with battery life. Your feedback on the camera not detecting anything within 3 feet is appreciated and if you're willing to give the Nest Cam another go, we'd like to help identify the cause of the issue so we can find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Outdoor cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size & color, which allows it blend into my white trim, happy with it range of view,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Google nest cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not make these work on my home network. Neither camera would communicate with my Google doorbell during the setup process, apparently an essential step to setup wifi parameters. There is no way to simply directly enter credentials for the wifi - seems to be a common problem. I returned the items, after spending a great deal of time attempting to configure them. The hardware seems well designed, and high quality, otherwise this would have been one star.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Rbobcoll, thanks for sharing your feedback to let us know of your issues with the Nest Cam (battery), and it's unfortunate that the devices didn’t go well. We designed the new cameras and doorbell with ease of setup in the Home app, and we’re sorry to hear it’s a difficult experience for you. If you’re willing to give it another try in the future, our dedicated team of specialists will always be available to guide you with using the cameras and doorbell effectively in the Home app, here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted cameras for my front and back door. Worked wonderful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like these battery camera because the only record when THEY detect movement and I want continuance recording

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, KellyB. We’re sorry to see the Nest Cam (Battery) wasn’t quite what you were expecting. You can get continuous recording by being connected to a power source and subscribed to Google Home Premium. For more information, here’s a link: https://support.google.com/googlenest/answer/9681538 madebygoogle

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good battery life need charge every two days mic very low volume

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, BasselA. Sorry to hear you didn’t experience great battery life on the Nest Cam (Battery).Battery consumption depends on factors including activity, temperature, and selected camera settings. On average here’s how long the battery will last on a single charge:

      Busy - About 1 month battery life (about 25 - 30 recorded events per day)
      Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
      Quiet - About 6 months battery life (about 2 - 5 recorded events per day)

      Here’s a few tips to conserve battery:
      1. Optimize its video quality.
      2. Shorten the length of time for which events are recorded.
      3. Take longer to begin recording between events.

      We’re just a click away if you need support: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good cameras

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product. I recommend for general security. I just wish it was solar powered without a long, ugly cord.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi DadChefInIdaho, thanks for sharing your feedback to let us know what you think of the Nest Cam (battery). You might be interested in the Wasserstein Solar Panel For Google Nest Cam (battery). With sufficient direct sunlight, it trickle charges your Google Nest Cam (battery) and the camera runs off the battery charge. The Solar Panel’s unique 360-degree wall mount allows you to position it in any direction for maximum sunlight exposure. We recommend getting in touch with your retailer to inquire about product availability.

      For questions and concerns, please reach out to us anytime through our contact channels found here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    3 pack google nest cams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras and easy setup. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Cameras. They work well with the Nest hub. Recommend getting the longer record savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem free. Great product. Love the Nest system.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem free. Great product. Love the Nest system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest is superior. It’s a little more high end than Ring, but integrates well with Google Home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my home security system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been 27 days since my purchase. The camera is in my garage and at the time of this review, it's at 83% charge! I think That's Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest wireless cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clarity. Responds quickly to activity and notifies on the phone and Max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been more than a year and I loved the product. All worked fine and smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera works well with my Google home system

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save Your Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works until it rains. They saved money on cheap rubber seals.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, DevinM. Thanks for sharing your feedback on Nest Cam (battery), and we’re sorry to hear about your experience. This camera works best in environments between -4°F and 104°F (-20°C and 40°C). Avoid extreme temperatures as they can damage the device. While the camera is built to handle rain, dust, and other outdoor elements (IP54 rating), it's not waterproof. Don't immerse it in water or expose it to heavy rain for extended periods. Weather resistance can decline over time due to wear and tear, repairs, or damage, so make sure not to submerge the camera or expose it to direct liquids. This can cause short circuits and overheating. The charging cable isn't weatherproof either, so keep it protected from moisture.

      We’d be happy to help you in any way we can. You can contact us anytime so we can investigate your concern and provide you with assistance here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nice accessory

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome product, outstanding service, flawless online purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my best choice. Alert Notification is almost real-time and sensitivity is perfect.

    I would recommend this to a friend