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Customer reviews

Rating 4.1 out of 5 stars with 2737 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,737 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done by the GeekSquad team. It required some time and effort to install in the beginning. It was connected to the google home app but can not connect to the nest app. One of the cameras was not transmitting images correctly, so I had to replace both, and this also did not solve the issue. I had to get a third-party repair person from BestBuy who came to fix the problem. The camera quality is good. I think battery consumption is, more especially in winter, so it will need charging at 3-4 weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Been using them for a few months now so I’m able to give it a pretty fair assessment. The system is user friendly. You can set it so you can be alerted anytime someone passes by. Additionally, you can view footage anywhere. A con I would say is that unless you can a paid membership, you won’t be able to view footage from 12 hours ago. I think it’s useful to be able to do that.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Good day, Kate! We’re glad that you love the Nest Cam (battery) along with its features and functionality. We understand that having the ability to view footage from the past (more than three hours) can be ideal for you.

      As we're always evaluating and refining our products based on customer’s feedback and industry trends, we’ve included three hours of event history right out of the box for the first time ever. On-device processing also gives our customers smart alerts and Activity Zones, which historically have required a subscription. There's no fee to stream full resolution live video, receive notifications, and view video history for up to three hours in the past, as long as your camera is connected to the internet. However, you’ll need a Nest Aware subscription to receive advanced features. Learn more what you can get with the Nest Aware subscription here: https://support.google.com/googlenest/answer/9233159

      For any support concerns, you’re always welcome to visit us here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    limited use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good at home for seeing outside, however, not WIFI connected so very limited access if your not at home.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Great Camera!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Cam is a versatile and user-friendly security solution for those seeking to monitor their home or office. Its wire-free design offers flexibility in placement, allowing users to install it virtually anywhere without the hassle of dealing with cords. The camera's sleek, snow-white finish not only ensures it blends seamlessly with most exteriors and interiors but also adds a modern touch to its surroundings. Performance-wise, it delivers clear, high-quality video footage both day and night, providing peace of mind with its reliable surveillance capabilities. The ability to use it both indoors and outdoors enhances its utility, making it a comprehensive security tool. With a straightforward setup and intuitive app integration for real-time alerts and live viewing, the Nest Cam is an excellent choice for those looking to invest in a hassle-free, effective security camera system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Google security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy to install and get recording. Plug in and works with app.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pictures easy to install easy to set up. It looks really good on a side of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Cameras nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, no more, the quality is good.But it disconnects followed by your WiFi network.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, BrayanR. Sorry to see you’re having connection issues on the Nest Cam (Battery) — we understand how frustrating this can be. Here’s some troubleshooting steps to make sure your device is running optimally:

      1. Restart the modem and router.
      2. Restart your camera.
      3. Check if your camera feels too warm or cold.
      4. Check your internet bandwidth and speed.

      For more tips, here’s a link: https://support.google.com/googlenest/answer/9239727

      Don’t hesitate to reach out to us: https://support.google.com/googlenest/gethelp? madebygoogle

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Cameras great but battery is limited.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google cams is great. Easy set up and nice slick design. Only issue I had, was the battery. Last up to 3 months, you have fiddle with the settings. Otherwise buy extra plugs to charge into an outlet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 4 out of 5 stars

    This is a very ruggid device

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was done in our 3 season room so it is an enclosed situation. Pairs easy with app. A few screws and you are ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Very good, get 'em!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are great. Easy, good images, plenty of options to customize, I like that I can choose to use the nest aware service for extended recordings etc. I use their whole Google system and various devices (floodlight cams, doorbells, hubs, hub max, mini). My only issue is getting consistent notifications to my Samsung galaxy watch, which is a major point of use for me. Also, recognize that privacy with Google itself continues to grow weaker; then again, nothing is really private once you are using the internet in any way.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A flexible, smart, and capable home security camera that delivers excellent video quality and intuitive smart features, with battery life that varies by use case.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Google camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for price and easy set up Slight lag between notifications and ehat takes place onnthe camerea however. But on live video its perfevt

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Better than wired

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace wired cameras. Was able to install with ease. Good video quality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Added Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a small price to pay for the sense of security this camera offers! Easy to install and provides a very nice image!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Very good camara, but takes long to charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality is good, easy to set up and easy to connect to app, no subcription needed to be able to use it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras work like a charm. Pretty easy to program and install (if you hire Best Buy to do it.) Low monthly fee to store video via Google Home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what we needed. Easy to install. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way more Convenient than other brands

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good the clarity is better than other cameras I’ve had both “ING” brands weren’t suitable for me for either quality or battery life and i had to buy batteries for the wireless which was hell ! the nest app is easy to navigate and i am also loving the magnetic mounts i just climb my ladder and dismount and remount easily (no man needed) the other brands brackets mixed with the height and needing force to dismount and change batteries was so inconvenient. I also recommend looking to extra chargers if you have multiple cameras yes it may be pricey up front but calculate the amount you are spending on batteries etc per camera yearly vs just spending the little extra up front and you will see it’s worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, works great with clear picture. Wish battery life was longer and could record more than three hours without a subscription

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Got its Pros and Cons

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited with my initial purchase of this product, but learned just through my own experience that it has its limitations. Pro: It’s Wireless This was the number one selling point for me. This aspect though, draws minimally or greatly on the battery, depending on how you set up. It could last you months, or it could be drained in a week. When I purchased this, I saw the Nest name and had previously purchased Nest indoor cams that I am very pleased with so I didn’t hesitate to buy this wireless outdoor model. Well this is Nest by Google. No pairing into my existing Nest App. Had to download the Google Home App to operate it. The camera has very crisp video and great sound pick up. My live video does go black screen for a second and then picks back up about every minute or so. Night vision is not bad up close, but depth is not the greatest. One of the Cons on this totally wireless camera is that there are only the last three hours of recorded events available whereas if you use an actual power cord, it will evidently continue to record and store if you choose. The other Nest indoor cameras were a good model aside from the yearly subscription fees. This product to me just seems like more of a glorified trail cam that requires WiFi and constant recharging. Going to purchase an aftermarket power cord for it to see if I like the performance any better. Three stars is the best I can give it at this point.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi LockDoc, thanks for sharing your feedback. We’re sorry to hear that the new Nest Cam (battery) didn’t meet your expectations and can’t be paired with your other Nest Cams.

      Our long term plan is to use the Google Home app as the one place you can control all your favorite Nest and other smart home devices, and Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.

      We value your feedback, and it will greatly help us in improving our products and services. You can reach out to us for further assistance anytime here: https://support.google.com/googlenest/gethelp Nest