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Customer reviews

Rating 4.1 out of 5 stars with 2741 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,741 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Difficult to Operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not get cameras to connect to Google Home. Attempted 3 separate times.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, ERH1. It's unfortunate to hear that you're experiencing some difficulties with setting up your Nest Cam (battery). We appreciate you sharing this with us and recommend that you reach out to our support specialists so we can better identify the cause of the issue and provide you with troubleshooting tips that may improve your overall experience with setting up and using the device. Please contact us on our Google help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    We love google home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and does what we need it to do! Very clear recordings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent camera for battery only model. I do not like that this is not accessable on the nest app. Everything is on google

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and placement. Bringing it online was a piece of cake

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Google nest is a ripoff. Google play is a crooked

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pure crap with slow response and very late response to activity. Did not capture criminal activity untill escape was not able to be seen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nest cam is very good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for indoor/outdoor use. Nice and clear captures.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don't bother

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could never get them to connect and ended up taking them back.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, we're sorry to hear that you had a difficult experience with Nest Cam (battery) and that you had to return the device. This is not the initial impression we want you to have with the products we provide. If you’re ever considering Google products in the future and need help with setting up or installing a device, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    Does NOT work with Nest App

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you currently have Nest products and manage them with the Nest app you will be VERY disappointed with this purchase since you can not add it to your existing Nest account. If you have migrated you can add it to your Google Home app but it will NOT show up in your Nest app. In addition, the features are limited within the Google Home app. This is a hige mistake by Google. I have returned this product after about four hours of trying to find a work around.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JCB3, thanks for sharing your review with us. We're sorry to hear that your experience with the Nest Cam was disappointing. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. If you decide to give our products another go we'd be more than happy to assist you in the future. Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup very fast connected to camera from remote location

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good add on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect add on to my current nest cameras, can't complaint.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery keeps draining it won’t turn keep a charge

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Nest was good. Dont buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps going to save battery although is plugged to electrical 24/7 its crap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really disappointed with this purchase. Google Home, which is what this runs off of is very difficult to operate. Setting everything up was a major pain. Many times these cameras did not catch movement that a normal camera would’ve caught. I would not recommend these cameras to anyone.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Filippelli74. We're sorry to learn that you had a disappointing experience with your Nest Cam (battery). We're constantly working to enhance the Google Home app and improve the performance of the app and how it integrates with your devices. It's important to us that we provide you with the best help possible and identify the cause of the cameras not catching the right moments for you. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean picture qualities a1 i will buy another one

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This completes the sight around my house and i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Keep an eye on things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job! Able to see what I need to see and more.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible and big, wasn’t designed well and does nothing more that blink, buy blink it’s cheaper and does a lot

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jhag, we appreciate your feedback and thanks for sharing your insights about the Nest Cam (Battery). Nest Cam (battery) supports 2 major features that drive the size of the product: on-device computer vision with high compute or performance, and continuous video recording when plugged into power.

      Your input helps us better understand our customers’ preferences and needs. If you have any questions or concerns, feel free to visit us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best cam ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision i made lately. Really easy to install

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only work with google home app, which is 0/5.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must use with google home app because it doesn’t work with the nest app. Google home takes a long time to load video, the app often crashes, and it is harder to scroll through history. I have 7 of the older version that still work with the nest app.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Calving. We appreciate your feedback. Thanks for sharing your experience with the Nest Cam (battery) and the Google Home app. The new Nest Cam (battery) is designed to work with the Google Home app because Google is transitioning its smart home devices to a unified platform. We understand you might be used to the Nest app, especially since you have other Nest Cams that work well with it. While the Google Home app offers broader functionality for your smart home ecosystem and we apologize if you're experiencing slow video loading or app crashes. We want to know more details of your concern, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. Clear and love the notifications.

    I would recommend this to a friend