Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 11098789
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Pros mentioned:Overall performance
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and has great battery life. Very happy with this purchase
I would recommend this to a friend - Cons mentioned:Connectivity
Get it together google
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible which is crazy because i love google products i have had many of their other cameras but these were the worse ive ever had they would never stay connected not even with motion do not buy these. I took them back and bought the eufy cameras and they work great will be switching to eufy products from now on
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Mike. Sorry to see the you ran into connection issues on the Nest Cam (Battery) — we totally get your frustration. Even though you returned the device, your insight is valuable to us and we'd like to hear more. Share your thoughts with our survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
- Cons mentioned:Battery life
I wouldn't recommend it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this assuming it would work with my Nest phone app. Unfortunately the new cameras only work with Google's app which is terrible quite frankly. also, if the camera is not plugged into a power source (running on battery) it will not save motion events for more than 3 hours which isn't very helpful. If I had it to do over again I would have went with something else, which is sad as Nest was a great product.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Chris. Thank you for sharing your review on Nest Cam (battery). We're sorry to hear that your experience with the device didn't meet your expectations when it comes to saving motion events and using the Google Home app. Our goal is to make the Google Home app as the one place you can control all your Nest and other smart home devices and create an integrated experience with the Google Assistant. Your patience is appreciated as we improve further with incorporating your Nest products with the Google Home app and making it better for you. Please reach out to our support team so we can assist you further with your events history and help find a better resolution for you. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Nest Cams
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good cameras. Over time the charging cable has issues connecting well to the small contacts so you have to clean them each time you pull the camera down.
I would recommend this to a friendBrand response from Google Team
Posted .Hey there, JFred. We’re glad you’re enjoying the Nest Cam (Battery). That being said, we hear your concern with having to clean the connector. Over time, your outdoor camera may collect dust, pollen, water spots, and other debris. Here’s how to clean it properly:
1. Unplug your camera from the power outlet.
2. Moisten a soft cloth with water and a little dish soap.
3. Hold your camera steady and gently wipe its surface clean with a cloth. Keep soap off the lens.
4. Rinse the cloth and wipe down the surfaces again to remove any remaining soap.
5. Plug your camera back in.
Here’s an article with more information: https://support.google.com/googlenest/answer/9254377
- Cons mentioned:Connectivity
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these cameras for home security and they are great! There can be some connectivity issues if you have a larger home and do not have wifi boosters.
I would recommend this to a friend - Pros mentioned:Camera quality
Outstanding cameras for security
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video quality is outstanding in all levels of light. Really love the ability to create an activity zone to greatly minimize false positive alerts and truly focus on the areas we're most wanting to monitor.
I would recommend this to a friend - Pros mentioned:Camera quality
Pretty good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Not great with the cold. Battery life is about a month of casual use
I would recommend this to a friend good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i really like the product, I received a product supposedly in excellent condition but I discovered it was good condition, despite that incident the product is good.
I would recommend this to a friend- Pros mentioned:Ease of use
Clear camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for security. Love the easy set up. Also love the option for trigger area.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Great Cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, easy to DIY install. Great addition to Google Home network at my house. Picture is crisp.
I would recommend this to a friend - Cons mentioned:App compatibility, Battery life
Not the best deal for sure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is nearly impossible to hook up more than 1 camera. Battery and camera is all in one not separable. You can not mount them very high and keep the quality. Google has only agreed to support them for 5 years. I took mine back and bought Arlo instead. 10 x better. Has solar charger, better zoom, easier set up, spitlight, cheaper and they give you an extra battery. It will not work on same app with nest door bell.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Saldeg, we appreciate your feedback and we're sorry to hear that your Nest Cam (battery) didn't meet your expectations compared to the other brands you used. Your feedback here helps us understand what our customers' need and will help us improve your experience in the future. If you will consider using Nest Cam in the future, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Outdoor camera
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two years after purchase, one camera will no longer charge/work. Not sure what happened but it stopped working after having an extremely windy day. Thought the purchase was worth it until that happened. The other one I had inside so that still works but the outdoor one is what I really needed. I’m afraid to put this one outside now.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Kayla. Thanks for sharing your feedback with us. We’re sorry to hear that your experience with the Nest Cam (battery) didn’t meet your expectations. We’ll share this information with the right team to work on improving our products’ reliability, usability, and use of various functions. In the meantime, we’d like to investigate your concern so we can look for all possible options to help you best. Feel free to contact us anytime here: https://support.google.com/googlenest/gethelp
Great hardware but worst software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the Google home user interface is so bad compared to nest user interface.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, PremS. We recognize that migrating from the Nest app to the Google Home app involves a transition, and we are committed to making this learning process as easy as possible. The Google Home app provides a central location to manage and connect with a broad ecosystem of devices, including speakers, cameras, thermostats, lights, and many other products.
Check out this article for more information on setting up and discover more features: https://support.google.com/googlenest/answer/9893532?hl=en
If you need an extra hand, don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Love these outdoor cameras!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had these at each of our homes. We were excited to see the steel connector devices in this newer set! Easy to install, great to have in our Google home.
I would recommend this to a friend - Pros mentioned:Ease of use, Installation
Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install,easy to adjust and would recommend hard wire to get the most out of your csmera
I would recommend this to a friend - Pros mentioned:Camera quality
Google nest cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cameras for security. Quality and recording security cameras.
I would recommend this to a friend Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, handle. Resolution is very good. If you do not have a magic eye on the door (for example impact doors) you can use a monitor. Make sure that the internet width is good enough to handle both. The app works great in the phone.
I would recommend this to a friend- Pros mentioned:Ease of use
You won't be disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras, I was on the fence about how long the battery would last since charging weekly to monthly wouldn't be convenient. I charged one fully and place on the front of the house and with less than 12 alerts a day and checking in a few times it estimates 4 months till recharge. The one on back porch that see nothing most of the time says 7 months till recharge. I also love that they are so easy to move around and relocate if you want.
I would recommend this to a friend - Pros mentioned:Camera quality
Great camera. Love Google products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with these cameras. They last a long time on battery power. My plan though is to have them plugged in in case I lose power then they're on battery power. Picture is great. You can zoom in to a certain extent
I would recommend this to a friend - Pros mentioned:Camera quality
Good cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Th quality of the cameras are good and has nice features. My only complaint is that there’s a delay in receiving notifications. Other than that, this is a great product.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi WaltDog, it's wonderful to hear that you liked the quality and features of Nest Cam (Battery). We're sorry to hear about the delays with the notifications.
Motion detection for Nest Cam (Battery) can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
2. Change the angle of your camera and account for the lighting in the surrounding area.
3. Restart your Camera.
For any other concerns you may have, you´re more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp