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Customer reviews

Rating 4.1 out of 5 stars with 2740 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,740 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Average security camera. Reconsider alt brand.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor battery life. When streaming from Hub Max it frequently disconnects, requiring me to manually reconnect. However, when streaming from a tablet it maintains its connection.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Greeny, thanks for sharing your feedback with us. We're sorry to hear you're having battery and connectivity issues especially when streaming using your Nest Hub Max. This is not the type of experience we want you to have, and we're here to help. We suggest contacting our support team so we can assist you and check on your Nest Cam(battery) to further investigate what's causing the issues you're having. We might need to perform some troubleshooting steps that may help resolve your concern. Reach out to us here anytime: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable and Easy to Set Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the reviews have been a bit mixed on this camera, but I have found it to be nothing but easy and reliable. It works as designed and I didn't have to rewire my home to set it up! For me, this is a big win!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Needs an app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera quality but lacks a good app to review camera and ease of pulling up to watch camera. If there was an app I’d give 5 stars

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, JuliaW. Thanks for posting your review on your Nest Cam (battery) here. We're sorry to hear that your experience with reviewing or watching video and live feed on the Google Home app has been less than ideal. There is a web version of the Google Home app that makes viewing live streams from your camera more convenient for you. You can check more details about it by visiting this Google Help article here: https://support.google.com/googlenest/answer/9241220

      If you need any help in the future, please don't hesitate to contact us on our Google Help page: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome ! Works like a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product ‼️ loved it. Get Nest aware subscription through Google store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google wireless camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. With long battery life. Easy to move from room to room. Used when some movers came to pack my house. Thanks to this camera they were caucht taking things before they realized it was there. Blends in well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 6 if these for indoor and outdoor, works very well , added solar panels on a few to help self charge

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Simple and just works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the battery lasted a little longer. Overall a good product, the subscription is worth it. If you get a comparable system from Ubiquiti it would cost 4 times as much.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi David, thank you for sharing your review on your Nest Cam (battery) and we're sorry to hear that your experience with the battery life was less than ideal. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. We can also suggest getting the Nest Cam (battery) Weatherproof Cable as this will give your device a consistent source of power. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not bad IQ was better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed tons of Nest/Google products for clients and myself as well but this new line up is pretty disappointing the is no option for an mounted on post product, the battery life is not great, no 4k recording, and the way it deals with network upgrades is really obnoxious half the time you have to remove the camerafrom the app and factory reset the device just to get it on the new Wi-Fi. Now that being said the price is ok, the fact that it actually does run on a rechargeable battery for certain circumstances is nice, and does not require the nest app is a plus.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello David, thank you for sharing your review. We're sorry to hear that your experience with Nest Cam (battery) has been disappointing when it comes to the overall performance of the device. Your feedback on the updates is appreciated and rest assured that we'll relay this to the right team for future improvements. If you're willing to give it another go, please reach out to our support specialists and allow us to redeem ourselves and help find a better resolution for your Nest Cam. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Indoor/outdoor Google camera set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and easy setup. Excellent value as well.

    I would recommend this to a friend
  • Cons mentioned:
    App compatibility

    Rated 3 out of 5 stars

    Nice Camera but Google not so nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera, however, Google makes you use their APP for it instead of the Nest APP. So now I have most of my cameras in the Nest APP and this one in the Google APP. Poor management on Googles part....

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ChrisM, thanks for letting us know about the issue you're having with Nest Cam (Battery) and the Google Home app. We're sorry for any inconvenience this experience may be causing you.

      We wanted to make the Google Home app as the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Indoor, Wired):
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.
      - If you're willing to try, you may set up your Nest cameras to the Google Home app. Check out this help article: https://support.google.com/googlenest/answer/9893532

      We’d like to learn more about your experience, and see how we can improve it. Please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great and affordable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for outdoor activities. I like the night capability and great motion sensor detecting movement around

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent home camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cam with a simple look that blends in to the home. Wide view and motion detection works great even though I installed it at about 10ft high.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turned out to be better than what I was expecting! Great camera quality and easy to install. Absolutely love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they do the job . As long as you have good wifi they do really well . Battery last about a month with high sensitivity frequent traffic . Mid sensitivity with low traffic you can get 2 months off a charge .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camaras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality. The images are better than other camaras

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Won't tilt down

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like this huge and heavy battery cam is only made to tilt up. Can't get it to tilt down, making it hard to capture everything. If put down, it's even worse. I've done everything I can think of, moved it around, backward, forward, nothing works. And because of the magnet, there are limitations. I have two of the wired cams with no issues. Even the battery op doorbell has no issues. But this is a headache for lack of better word.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nest cam indoor outdoor wire free

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product a year ago. I love it so far everything is great. I highly recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being unhappy with a Swann NVR based system and an Arlo system I changed both of those out to Nest. The Nest system seems to run a little slower than Arlo did, but overall for the price, build quality, ease of setup, and ongoing subscription prices this was a great upgrade. Major gripe about the 2-pack was it didn't come with 2 chargers and cables, just one set, so I got shorted and should have gotten the single pack cameras. Also, I bought some wasserstein security mounts and then found out that the nest cams came with a security cable already.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi finjam, we appreciate your feedback on Nest Cam (battery), and we’re glad that you find it a great upgrade. We hear your concerns, and we’d be happy to share this with the right team to work on improving our products and the services we offer, including product information.

      Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app. We also understand that having two charging cables for your cameras can be convenient for you. If you want to consider connecting your cameras to a power outlet for continuous power but you only have one charging cable and adapter, we suggest reaching out to our support team anytime so we can figure out a way to help you best, here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy + Smart Security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for my sisters salon, very easy to set up, and no need to keep worried w it’s long battery life and ease of use. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great quality and smart features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the build quality is great on these and the video quality is great! if you already subscribe to nest aware, these are a no brainer.

    I would recommend this to a friend