Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 11098789
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Cons mentioned:Battery life
Basic product for premium prices
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life could be better and picture quality is ok. Not worth the money. Google could do a lot better
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Vman. Thanks for sharing your insights about the Nest Cam (battery). We hear your concerns, and we’ve taken note of your feedback as we’re constantly looking to improve our products’ reliability, usability, and use of various services. If you have other inquiries about the camera’s features, visit the Google Nest website or contact us anytime here: https://support.google.com/googlenest/gethelp
Good but expensive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive, found another brand and returned this. I didnt have any other issues.
I would recommend this to a friend- Pros mentioned:Camera quality
Really happy with them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are working perfectly, great image and definition.
I would recommend this to a friend - Pros mentioned:Ease of use
perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 cameras cover my whole backyard. easy to set up and charge. would recomend to anyone needing cameras in there yard.
I would recommend this to a friend - Pros mentioned:Camera quality
Much better than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected. Battery life, picture , sound quality better than expected. Set-up was a breeze.
I would recommend this to a friend - Pros mentioned:Camera quality
Nest cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with nest app only Google home That being said quality is amazing and streams smooth compared to other cameras
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there Jack, thanks for reaching out to our support page. We're glad that you found the quality and smooth streaming amazing for Nest Cam (Battery). We're sorry for any disappointment you may be having with the move to the Google Home app.
We understand that long time Nest users, like you, enjoy viewing their Nest camera feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. The new Nest Cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience with other Google Nest speakers and displays.
If you´re willing to try, you may set up your older Nest cameras on the Google Home app as well. For more information, check out this help article:
https://support.google.com/googlenest/answer/9293657
If you're willing to try, please make sure to contact our support team so we can assist you with your support concerns here: https://support.google.com/googlenest/gethelp
Great Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added this camera to my Google Home Nest Ringdoor bell. Great view and easy to put up. I did not use the lock that is additional if you need it since the top camera is magnetic and can be taken off easily. Ours is up very high so it can't be taken down without a very tall ladder. If not at a high point, be sure to add the locking device, it's not that expensive. Battery seems to last well, so far it's been a month and it's showing it has 6 months of battery left. We will be charging it as needed.
I would recommend this to a friendGood camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera the only drawback is the camera should’ve come with a wider angle lens. I switched from HomeKit now in the process of fully covering.
I would recommend this to a friend- Pros mentioned:Ease of use
excellent security system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent system, very easy to install and follow through the app
I would recommend this to a friend - Pros mentioned:Ease of use
Works perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works perfectly. Camera is effortless to customize.
I would recommend this to a friend - Pros mentioned:Installation
Great camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect… easy installation and easy to interact with google app
I would recommend this to a friend - Pros mentioned:Camera quality
Nest indoor outdoor camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Battery function and video are perfect
I would recommend this to a friend - Pros mentioned:Ease of use
Great addition to home security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to add to Google home. Easy installation! Great quality product.
I would recommend this to a friend - Pros mentioned:Camera quality
Poor Execution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app is glitchy sometimes. I thought maybe it was due to the camera being set up on battery so I went through the trouble of wiring it hoping it would improve but the troubles connecting are still there. Camera quality for streaming/saved videos is trash. I suspect google is trying to save on bandwidth on their servers so they purposely degrade the camera quality. I have a camera with Simplisafe that is also 1080p and camera quality is significantly better. I would return if I didn’t already have so much invested.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Eddy, thanks for letting us know about the glitchy issue and poor video quality with your Nest Cam (Battery). We apologize for any inconvenience these issues may have caused you.
Both the poor video quality and glitchy issues you are experiencing may be caused by connectivity issues in your network. You may try out some suggested troubleshooting steps you can try out:
- Check your Nest camera's distance from the router or access point.
- Restart your Nest Cam (Battery). Locate the reset button on the back of the camera. Press and hold for 5 seconds. Your camera will restart, and the status light will be steady, solid white.
- Restart your router.
- Check for interference. Almost every network is subject to wireless interference which can cause problems when connecting your camera to the Google Home app. Check for any wireless interference that may be caused by thick walls and floors, competing Wi-Fi networks, from other electronics in your home.
- Check for possible congestion. Removing some of your devices that's connected to your network may help relieve some bandwidth space.
If you will allow us, we'd like to work with you on improving your experience. You may reach out to our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Google indoor outdoor camera
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera! Definitely recommend this item for your house hold!
I would recommend this to a friend - Pros mentioned:Camera quality
Exceptional security cameras.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent clarity and instant recognition. Geek Squad hooked up the cameras to my internet and everything works as advertised.
I would recommend this to a friend - Pros mentioned:Camera quality
Great Camera
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! I love it! I use it in my kids room and it’s great quality.
I would recommend this to a friend - Pros mentioned:Night vision
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent cámara dectect Motion very well able to see clearly in the night as well
I would recommend this to a friend - Pros mentioned:Ease of use
Wire Free Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy installation, and the app for this camera works.
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Motion detection
Very disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this product. I already have 2 wired Nest cameras that work great. We bought this one to address a blind spot around our house. It doesn’t alert if I walk through the zone quickly and since Google bought Nest it isn’t compatible With the Nest app which is far superior to Google Home. I would return it if I were still in the window to do so. Don’t waste your time and money on this.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi BLDis, we appreciate you for sharing your feedback about your experience with using the Nest Cam (Battery), and we’re sorry to hear that it’s a disappointment for you.
Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
If you haven’t yet, we suggest adjusting the wake-up sensitivity of your camera to decide when to wake up and start recording. But please note that adjusting the wake-up sensitivity will also affect the range at which your camera can sense activity, and the amount of time it takes for the camera to wake up once it senses activity. Here’s how:
- Open the Home app.
- On the home screen, select your camera.
- Tap Settings > Video > Wake-up sensitivity.
- Choose your preferred setting.
We care about your experience. Please let us know anytime here if further assistance is required and we’ll do our best to help: https://support.google.com/googlenest/gethelp