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Customer reviews

Rating 4.1 out of 5 stars with 2740 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,740 reviews
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, good quality and user friendliness. Since the upgrade to those , I have been able to efficiently follow outside activity. When a package arrives, quick notification

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Poor Wireless Outdoor Camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since Google bought Nest I've been very frustrated. These cameras have a ton of issues - spotty WiFi connection, slow to respond, terrible app interface and a horrible app in Google Home. Battery life is not good - averaging only 5wks before a recharge is necessary. Not too happy with this purchase. But, they sure look cool.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi osbrown, thanks for informing us about the issue. We're sorry to hear that you're not happy with the issues you are having with Nest Cam (Battery).

      We recommend checking for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue. You may also check for possible sources of interference such as the thick walls and appliances in your home.

      The battery life for Nest Cam (Battery) will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      Busy: About 1 month battery life (About 25 - 30 recorded events per day)
      Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
      Quiet: About 6 months battery life (about 2 - 5 recorded events per day)

      We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. We'd like to help you further with your support needs if the issue persists. Please feel free to contact any of our support agents here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Nest Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Cameras...Awesome quality and notifications.

    I would recommend this to a friend
  • Cons mentioned:
    App compatibility

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is fine but it is terrible that you have to use the Google Home App

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi SusanS, thanks for reaching out to our support team. We´re sorry to hear about your frustration with the Google Home app for Nest Cam (Battery).

      The new Nest Cameras and doorbells are exclusive to the Google Home app because we wanted to create an integrated experience with other Google Nest speakers and displays. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. If you already have some Nest cameras installed in your home, you may transfer them to the Google Home app. Here´s a guide that you can follow: https://support.google.com/googlenest/answer/9893532

      Our support team would be happy to answer any questions you may have with Nest Cam (Battery). Feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    O well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for what they are. Cant complain, but the old nest service was 10 better

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Mario, thanks for sharing your amazing views with us. We're sorry to hear that you find the older Nest cameras better than Nest Cam (Battery).

      If you're willing, we'd like to learn more about your experience. This will give us a better idea on how we can provide better products and services for you and all our customers. This will also enable us to provide you a better experience. Please consider contacting our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Safety first!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel much better about leaving my house since we installed the cameras. Probably going to add a couple more.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Update your home security!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install, really user friendly!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture and picks up EVERYTHING. Love this setup

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wireless nest outdoor camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with nest hub, also with the google home app

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera quality is good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Bought it during black Friday deal. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not compatible with NEST APP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work ok. Videos are crisp clear. But camera mode is always in “IDLE” mode in Google Home App. If you’re used to the NEST app, Google Home app is VERY different!!!! These cameras also need to be charged every week or so. BEWARE

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi KrissyB, thanks for your feedback to let us know of your issues with using the Nest Cam (battery), and we’re sorry for not having the ideal experience we want to share with you.

      We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app, However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Also, using a Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. This means you get a simpler interface and a simpler way to connect all your devices into a single environment.

      Nest Cam (battery) will go into idle mode whenever it's running on battery. To stream live video in this case, you'll first need to tap ""Live video"" for your camera in the Google Home app. If Nest Cam (battery) is wired, the live video will stream without needing to tap the option. Connecting your camera to a power outlet with the included or optional power adapter will also keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use and you can use a compatible weatherproof cable (sold separately).

      If there’s anything that we can be of help, simply let us know by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing and smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video, great two way radio. Good sound easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 5 need 1 more love these cameras. Keeps me feeling I can keep my family safe.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love our camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cam I’ve bought this year we just think it so sneaky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very versatile to install at home, good price as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to Google smart home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very deep into the Google smart eco system. These are a great addition. Battery life is good and integration is great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Peek a Boo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Putting throughout the house and outside too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nest Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to install. Directions were clear

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera for our garage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! Easy to set to up if you already use google home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellently, easy to setup, I was able to pick it up same day.

    I would recommend this to a friend