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Customer reviews

Rating 4.1 out of 5 stars with 2733 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,733 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    One more to my set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Cam has proven to be an excellent addition to my home security setup. The video quality is impressive, offering clear and detailed footage. Its integration with the Nest app provides convenient remote monitoring, and the motion alerts are particularly useful. The setup process was straightforward, and the camera's sleek design blends well with its surroundings. Overall, the Nest Cam offers reliable performance, making it a solid choice for anyone looking to enhance their home security.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cameras!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, super easy to install and connect if you already have the google home app (also easy to set that up if you don't). Connected these for my office and seeing everything on my phone when I'm away is so convenient

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Super user friendly camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Google nest cameras, easy to use app, cameras are good quality and easy to view old footage no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera and easy setup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very simple (the magnet is STRONG). With many of our other Google devices, this device was easy to add to our current Home setup. Microphone is great. Picture quality is fantastic. Will be buying more in the future.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works well with other google home products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked how well it works with the nest hub, but the cameras are a bit slow to load when you really want to see the stream. Also, the only places you can see a stream for the cameras is on a nest hub, or your cell phone. I thought itd work with chromecast but it doesn’t.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi TexasAggie, it's great to hear that Nest Cam (Battery) works well with your Nest Hub. We do apologize for the slow streaming speed you get when viewing the video feed on your Nesu Hub. We recommend the following troubleshooting steps to see if it might be able to help you:
      - Check for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue. Once you verify congestion, you may need to contact your Internet Service Provider to check your connection and upgrade it if needed.
      - You may also check for possible sources of interference such as the thick walls and appliances in your home.

      Unfortunately, Nest Cam (battery) can only stream to a smart display screen. However, we value your feedback and we'll certainly take this information into consideration and pass them along to the right team. We're always on the lookout for ways we can keep improving our products and services. If you need further assistance, please feel free to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy setup and install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, works well as a battery operated unit and fully functional to its predecessor. Very easy to install and set up. I find that the camera in battery mode only has hesitation in recording motion and misses or has partial event recordings. I recommend using the power cable( additional cost) which corrects this issue.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Reachable cameras

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are great, you will neee to modify alert settings they will drain your battery

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection
    Best Buy Employee

    Rated 3 out of 5 stars

    Good addition for an existing Google system

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On writing this review, I've had the camera for about 3 or 4 months. Since then there had been an update that altered the recording image. Colors look a bit pale and quality does look diminished. Another thing is that the motion detection range is a bit narrow compared to its competitors. You need to stand pretty close until it begins to record. As far as the positives •Its pretty easy to setup and install •Battery life is not bad. (about 3 1/2 weeks before recharge) •The subscription plan is good for all nest cam devices and any future devices you want to add under one single price.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Steve. Thank you for taking the time to share your detailed feedback about the Nest Cam Battery. We appreciate your insights, both on the positives and the areas where you've experienced some challenges. We're glad to hear that you found the setup process easy, and that the battery life has met your expectations. Additionally, we're pleased to know that you find value in our subscription plan, offering flexibility for multiple devices under a single price. It's unfortunate to learn that the recent update affected the recording image and your feedback on color quality and image sharpness is valuable. We hope to give you an even better experience with your device. We recommend reaching out to our dedicated team of specialists on the Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google nest camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the google nest system. It is easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great little cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera. Great clarity. I opted for the optional power cable to keep them powered 100% of the time. Thought about using the solar panels (like we did with our Arlo's) but that will not give us the 24/7 video history if we opt for that subscription plan. We have two of these models (and several other indoor models) and both are AC powered. Also added silicon covers. Still on the Nest trial which gives us 30 days of history, not sure if we will opt for higher subscription which gives us 60 days of event history and 10 days of 24/7 video history.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Google nest security cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good working Cameras for security would recommend to anyone looking to keep their property safe and secure while away

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home was recently broken into. We believe they didn’t have enough time to take anything since we arrived home early. We believe it’s because we didn’t have cameras that we were targeted. Soon after that happened, we got these cameras and now we get notifications of any movement near the house. We placed one in the backyard and we placed the other by the garage, we also have the Google nest doorbell. We love the simplicity of using the app Easy to charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cams

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need for the best of all the most important things to know when you're looking for an amazing and the great service that has a great experience with the quality of your products

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    easy to install, good quality video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to install, good quality video. Wish there was a way to better secure them to building. Magnet is very strong but plastic bracket is just that plastic. If outside, can be easily stolen.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Happydude. We're glad that the installation of the Nest Cam (battery) went easy for you, and that you like its video quality. We hear your concern about having a better way to secure the device, and we’ve taken note of your feedback for future improvements. Meanwhile, we suggest using the included secure loop if you’re placing your Nest Cam higher than 6.5 ft (2m). The loop is a cable that connects your camera to the magnetic mount and will help prevent your camera from falling if it gets knocked off the mount.

      We trust that you’re getting the most benefits out of your experience. And if you have questions about the features of the camera, let us know by visiting us anytime here so we can help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, good weight, discreet and modern

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality cameras. They have fantastic pet and face recognition. Really enjoy these and simple to install and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest *Battery Cam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these and couldn’t be more happy with them. I originally had them powered by battery only. However, I opted later to get the 24/7 coverage with Nestor plus so I purchased power cables later (Amazon, not Google - way more cost effective) for what I want these, for they were perfect. My only complaint, and I knew this going in was that I had to use the Google Home app rather than Nest app. The Nest app is much better. I also feel like these are very high priced.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good camera, poor app

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is good, clear video and audio. Unfortunately the google home app is still laggy, buggy, slow, and doesn't push notifications in a timely manner

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, thanks for sharing your experience with us. We'd like to help your Google Home App run as fast as you want. Use this link to contact us for assistance: https://support.google.com/googlenest/gethelp. Nest

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery life is very poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very clear but the battery life does not last. I purchased mine on 10/30/2021 and had them put up on November 7, 2021. Now just a month and a half later I have had to pull them down and charge them twice. That is very inconvenient for me and it was my thought that they would last 6 months. When you fully charge them it tells you they have 18 months of battery life. My doorbell camera was purchased at this same time and installed the same day, it too has to be recharged every two weeks. Very disappointed after spending $400+ on cameras.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Maeb, thanks for sending in your review. We're sorry to learn of your inconvenient experience with the battery of your Nest Cam (battery). Your feedback here helps us improve our products for our customers like you. We'd like to help identify why the battery doesn't last that long for you and help find a resolution that may improve your experience. Please reach out to our support team, we're here to help. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Google Nest Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video and sound quality is good. Product only came with one chord. Easy to set up. Saves footage for a few days with no fees.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing with us, KiYW! If you ever have any questions or concerns about the Nest Cam (Battery), don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp? madebygoogle