Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 11098893
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Pros mentioned:Camera quality
Great Image Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image quality is great but the sensitivity level could be enhanced. I have the sensitivity level on the highest setting on both cameras but it doesn’t pick up all of the activity.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, AmyW. We’re glad that you like the image quality of the Nest Cam (battery), and we’re sorry to hear that your experience with activity detection is below your satisfaction.
We suggest checking your camera settings as event detection depends on settings that you select. You can choose which events your camera can detect and record (people, motion, package, etc.). From there, you (and each member of your home) can decide which of those events to get notifications for. If an event is turned off, you won’t get notifications for that kind of activity. You can also change the settings like adjusting video quality, wake-up sensitivity, length of video clips, time between recorded events, and using activity zones to monitor specific areas.
You may also need to check for any range issue or wireless interference that can affect the overall performance of your camera. Sometimes the camera may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away from your router. You may also check for objects such as mirrors and refrigerators between the camera and your router as these items could block the connection. Check this link for more details: https://support.google.com/googlenest/answer/9276282
If additional help is needed, we’re just few clicks away here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of use
A good simple outdoor cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cam was easily installed and tied into my home wifi net. the pics are clear and easy to access.
I would recommend this to a friend - Pros mentioned:Installation
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device!Very easy to use! Set up was a breeze.
I would recommend this to a friend Battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long battery life if you configure correctly. Great video quality too
I would recommend this to a friendSimple and easy to connect and add
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, adding them to my other nest cams was easy and simple.
I would recommend this to a friend- Cons mentioned:Battery life
Solid hardware, but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras have the Nest name, but the issue is that they are transitioning to the Google brand. The hardware itself is solid. Once the mounts are in place, the magnets make a TIGHT connnection. But a few problems: 1) You don't get 24/7 live feed unless you buy a $35 power cord. (You can turn it on any time that you like, but that drains the battery.) 2) It's very easy for you to take down (if you need a recharge), but that means that ANYONE can also take it down. You need to buy a $15 security system to keep it secure. 3) If you have other nest cameras, you'll have gotten used to the Nest App. Unfortunately, these do not work with the Nest App. You need to use the Google Home App. The Home App is OK, but the Nest App was better.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Phil, thanks for posting your review. We're sorry to hear that your experience with your Nest Cam (battery) and using the Home app didn't meet your expectations when compared to using the previous app. We understand your concern about the device being very easy to take down and know that your feedback on this matter will be relayed to the right team for future improvements. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. If you need any assistance with your Nest Cam and how to navigate through the Home app, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of use
perfect camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and records high quality video. Also integrates with the Google Home app, so one's entire ecosystem of Google smart home devices are easily accessible from a single place.
I would recommend this to a friend - Pros mentioned:Camera quality
Clear picture cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is very clear and can zoom in to keep the property safe at all angles.
I would recommend this to a friend Devices work well but have drawbacks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using for about a few weeks now and so far they work well. FWIW, I've got them connected to my Google Home Wi-Fi mesh system. I had hoped the cameras would be able to view scenery in the distance, but the contrast between the nearby surroundings and distant scenery prevents that (with the distant objects mostly whited out). The motion detection and alerts work well. The batteries so far have lasted as advertised. The downsides to this solution: - The units are white and stick out like crazy - wish they made it in black. I've ordered a dark brown cover to see if that obscures one device I have mounted in a tree. - You have to use the Google Home app to view video...there's no technical reason Google can't open that up to view in the browser. That's a poor user experience and doesn't delight the customer.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi TSF1, thanks for the feedback you provided, and we’re glad that the Nest Cam (battery) works well for you. We understand that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app or web app (browser). However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app, and to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant.
Also, the new Nest Cam is designed with a built-in rechargeable battery so that it's flexible to use with or without a wired power connection. It supports 2 major features that drive the size of the product: on-device computer vision with high performance and continuous video recording when plugged into power.
Having different color options is a great idea. Feedback like this helps us identify what areas we need to work on, and we’ll share this with the right team for future improvements. And if ever help is needed, we have services and assistance available for your support needs here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera qualityCons mentioned:Battery life
Could be better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life isn't long enough. It lasted for less than two weeks. Other than the battery life, the camera is really nice. The video quality is great! Easy to connect with Google home. The magnet is surprisingly strong.
I would recommend this to a friendBrand response from Google Team
Posted .Hi TiffanyB, thanks for taking the time to share your feedback. We’re glad to hear that you like the Nest Cam (Battery), and we do apologize if you’re having issues with its battery.
Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
- Typical - About 3 months battery life (about 9 - 12 recorded events per day)
- Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
If you´re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp
Easy to set up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was very easy to set up and install. Highly recommend.
I would recommend this to a friendFinally Up and Running!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just had these cameras installed 3 weeks ago. So far, so good. The installation was a nightmare because I chose to connect to power, and the technician would not go into my attic where the power was. He installed on battery power only. After having an electrician connect the cameras my attic, I finally got everything hooked up and working. I had to pay for it myself to be connected (128.00 per camera). The cameras work pretty well. The app is good also and of course requires a subscription. Overall I am pleased with my cameras, especially now that I won't have to charge the battery.
I would recommend this to a friend- Pros mentioned:Overall performance
Everyone should own these cameras.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them!! I live in condo complex. No security. These cameras I purchased are life saving.
I would recommend this to a friend - Pros mentioned:Ease of use
Great cameras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras started my nest obsession. Super easy to install the only issue I have is my wives phone does not show any video feed
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Great Cameras w/subscription
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Picture Quality. Easy to use. Read instructions before setup
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture easy to connect and makes me feel safer
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are easy to set up, great quality, and simple to integrate into the google home environment. No issues
I would recommend this to a friend - Pros mentioned:Camera quality
Not disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera was discounted to $120 so I jumped on it. Had been wanting one for my back yard. The video is very sharp and the notifications are quick. View angle is more than adequate. I'm not disappointed. I already had the nest aware subscription with my doorbell so being able to check video history may some day come in handy.
I would recommend this to a friend Super
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good item to have but sometimes it stop holding history so you can look back on other than that like I said great product will not need another camera for a while
I would recommend this to a friend- Cons mentioned:Battery life
Sarisfied overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good. Resolution is good and integrates into the google ecosystem. Price is high compared to other systems and battery life isn't great.
I would recommend this to a friendBrand response from Nest Support
Posted .Thanks for giving us feedback, Jms1414! We’re delighted to hear about your overall experience with the Nest Cam (battery). The battery life depends on several factors including activity frequency, temperature, and the camera settings you select. Adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas can optimize its battery life. This link can help: https://support.google.com/googlenest/answer/10901611
For help around the performance or features of the Nest camera, you can always visit the Google Nest Help Center or contact us through our support channels here: https://support.google.com/googlenest/gethelp