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Customer reviews

Rating 4.1 out of 5 stars with 2733 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,733 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Wireless cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Beautiful video and pictures. Easy to use and very well made with o problems

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Performance is bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly can't believe Google played these cameras. Picture is clear. Battery is okay. This camera does not pick up everything. Even when wired directly and running on 24/7. I have literally walked in front of in bright mid-day sun light with no alerts. I checked the history and also no isolated alerts. I would've returned but return date expired. The battery doorbell is even worse. I should've bought the older models but held out for these. Now I regret not buying the older models.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi CaptainN, thanks for letting us know about the issue. We apologize for the disappointing experience you´re having with the notifications and alerts for Nest Cam (Battery).

      Nest Cam (Battery) determines when something moves based on how much an image changes over a short period of time. So, your camera may not send an alert if the following is true:
      - The activity is out of your camera’s field of view.
      - An object is blocking the camera’s view.
      - The camera is very far away from the activity.
      - The lighting in the scene is dim or washed out.

      We recommend moving your Nest Cam (Battery) by changing your camera’s angle, or change something in the scene so that you don’t miss important activity.

      If you still encounter the same issue, please consider contacting our support team for further help on the issue here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Google nest cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good security camera I’m able to view my property while away or home very good quality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cameras were a great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up 4 of these cameras. I used an already installed magnetic base so installation was simple. Connecting my ipad to the cameras was also simple. Battery life has been great. They’ve been operating for about a month and they all show as still full. So far just perfect. The picture is exceptionally clear when I check-in online from out of country. I’d say these cameras were a great choice thus far.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery Life Stinks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super disappointed in the battery life. I am pushing to get 4 weeks but most times it doesn’t last. Reviews say average battery last 6 weeks up to 3 months. In my opinion that is totally bogus unless you want a worthless camera that is in such low quality it couldn’t discern any valuable features if needed. I am shocked they no longer offer the outdoor wires option. Google obviously isn’t proud of their battery as you can barely find any discussion on their site.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Freddy. Thank you for sending in your review on the Nest Cam (battery). We're sorry to hear that your experience with the device has been disappointing when it comes to the battery life. How long the battery lasts depends on factors such as activity, temperature, and selected camera settings. We suggest looking into the Nest Cam (battery) Weatherproof Cable which will help your device get continuous power. If you're willing, we recommend reaching out to our support team so we can help you in finding a better resolution for your concerns. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture Easy to install Great for security!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive but easy setup, great quality. Ended up buying a second one when they went on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good option for a home camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest cameras do a good job. I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great video quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and excellent video quality. Battery life has been great too.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    outside cam not capable of operation in the cold!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me share some background - I am a complete Google-verse person - Android device, Google Nest doorbell, thermostat and 5 cameras around the house,etc. I have been waiting for this camera to be available as I needed an Outside Camera to monitor my driveway. I knew well ahead of time that installing this camera would not tie into the Nest app (like the rest of my cameras) and I'd have to use it via Google Home app - but a black friday deal made me go for it - fully acknowledging I'd have two places to view my security cameras. I brought it home - had no issues - it installed easily and I was able to manipulate the camera without issue. Since its mounted outside, I had the 10m weatherproof power cable so I can keep it live 100% of the time. That was Saturday. Today is Monday, I live in the Chicago area....this camera is mounted outside. Woke up this morning - camera is disconnected. (WHAT?!) I went into the settings and the camera battery status is 0% with the message that the camera is disabled due to battery. Last night was a typical autumn night - low of about 25 degrees fahrenheit. I double checked the power outlet (working fine - other things are plugged into it, without issue). Now, I'm perplexed. Being a Googleverse person - I called Google support - was assisted by a very kind agent named Carol. Thru troubleshooting, we found that the battery has discharged due to the temperature being so low - 20 degrees. I pointed out the obvious - this is an outside camera, and 20 degrees is pretty mild compared to whats coming up in the next months here in Chicago. I suggested to her that this camera is faulty - and perhaps I need to have it replaced? She put me on hold - spoke to her supervisor - and gave me the resolution - I need to take the camera down, bring it inside, and recharge it. I was blown away! No way am I going to buy an outdoor camera and periodically (any time it gets cold) bring it inside to charge. Google provided no other recommendations. This camera is going back to the store and I am going to find an older Nest Outdoor camera to install. I have one other Nest Outdoor camera and its survived two harsh winters here - but to sell something as an outdoor camera and not have it be tolerant of cold weather is unacceptable to me. I hope Google gets their act in order - I understand the limitation of the app integration - but quality wise, this is sub-par at best.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi kgoldmn, we really appreciate you for sharing the details of your feedback about the Nest Cam (battery). It's unfortunate to learn that the camera had issues due to the battery, and that we’ve fallen short on your support needs. We’ll definitely share your input with our team as it helps us improve how we handle cases with care and efficiency. We understand your decision to return it, but if you’re willing to give us another chance to investigate your concern, please get in touch with us again and share you recent case number with us and we’ll do our best to help: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Terrible Battery Life and Charging Time

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time taking a chance on the wire free version of the camera. Only a year and a half in and it won't hold a charge more than a few days and it takes forever to charge. It is not in a high traffic area where it's triggered to record constantly, so the battery should hold up better especially for the cost.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, JasonJ. Sorry to see the Nest Cam (Battery) wasn’t quite what you were looking for. There are a number of things that can impact battery drain like activity, temperature, and selected camera settings. Here’s also a few tips to conserve more battery:

      1. Change the video quality.
      2. Adjust how much activity your camera records.
      3. Shorten the maximum event length.

      For more details, here’s a link: https://support.google.com/googlenest/answer/10901611

      If these tips don’t help, reach out to us anytime you need: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup good picture quality. Easy to adjust the picture.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    cam

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture easy to install had to buy a longer charging wire to get all day recording

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to see more of what's been going on since purchasing these items. The video and audio quality is great and the settings and setup are very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    great camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera great battery life simple installation

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    good quality cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality cameras, very easy to install and configure

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use! Great quality!! Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these nest cams. They work great and the quality is amazing. They work in the heat and the freezing cold with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Color and sound is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great. They are in color and the sound is very clear

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job I asked it to do. Able to keep an eye on the pool when I’m home or away.

    I would recommend this to a friend