Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 12338895
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the product's excellent camera quality, ease of use, and overall performance, highlighting clear night vision and simple installation. However, a significant concern for many users is the poor battery life. Some customers also reported issues with app and general compatibility, along with occasional connectivity lags and a narrow motion detection range.
This summary was generated by AI based on customer reviews.
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected and links to my Amazon products.
I would recommend this to a friendGood value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All-around great features at a competitive pricing.
I would recommend this to a friendNext cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these cameras. They are very reliable. The battery is very nice also
I would recommend this to a friendMs. J
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best when you have elderly parents and you want them to keep their independence in the home but, still watch them.
I would recommend this to a friendWonderful Home Security Cameras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my father, he wanted something to help him feel safe and the installation was simple enough that he went out and picked up 4 more.
I would recommend this to a friend- Cons mentioned:Motion detection
MR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product only records when it is tripped. so I'm driving into my garage and I guess I'm moving too fast as it only recorded the back half of the car. I'm sitting here now and my lawn is being watered and it is in the security zone and the cam didn't pick it up I tried to olive and it only stayed live for about 3 seconds and would not reconnect the video but I could still hear sound. So I'm going to say that this particular cam is defective, because if it isn't, its a junk product and Google should get out of Nest's business.I have 6 other Nest cams that work great. This cam is junk
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jake, thanks for taking the time to write this review about the Nest Cam (battery), and we’re sorry to learn that your experience is below your expectations.
Nest camera issues can be related to several factors, and we’d be able to identify the underlying issues better if we can get more details about your concern. Meanwhile, if you're experiencing a spotty connection or weak signal, we recommend checking your Wi-Fi network to see if your bandwidth is congested. This may happen if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. Removing other connected devices to your Wi-Fi may relieve network congestion. If your camera is mounted too far from your Wi-Fi router, you may need to extend your Wi-Fi network’s range using an extender, boosters or additional Wi-Fi access points. Try restarting your router to reset your internet connection. You should also restart any Wi-Fi range extenders or repeaters that you have. If these didn’t help, you may need to restart or reset your Nest camera following the steps here: https://support.google.com/googlenest/answer/9252162
We're always here to help. If the steps above didn’t make any difference, please reach out to our support team at the following link for further assistance: https://support.google.com/googlenest/gethelp
reliable product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is very reliable product. Night mode and I had 3 older version outdoor cameras and still working fine!!!
I would recommend this to a friendSecurity cameras
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to mount and setup on phone was quick. The battery is good for a cordless device. Consider adding solar panel in the future.
I would recommend this to a friend- Pros mentioned:Camera quality
Not worth the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these with the hopes of adding some security to my home. I am very disappointed with this product. The connection is absolutely horrible!! I can’t even place this outside of my house because of the connection. Even with this sitting next to my router it won’t work very good. Also you can only use the Google Home app and it is trash. I can’t view my live camera feed, but it will record video and I am able to view it. It just recently started doing this. I really should have returned this product and regret that I didn’t.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi arkgirl, thank you for sharing your review on Nest Cam (battery) and we're sorry to hear that you're having difficulties with the device when it comes to connectivity. We'd like to know more about your connectivity issues so we can help troubleshoot the issue for you. Also, we've recently rolled out a web version for the Google Home app which may help you with your live feed concerns. You can check the details on this link: https://support.google.com/googlenest/answer/9241220
If you're willing to give the Nest Cam another go, please contact us on our Google Help page for further assistance or any additional questions you may have: https://support.google.com/googlenest/answer/9241220
Security cameras
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love these cameras, so we can access videos from wherever we go.
I would recommend this to a friend- Cons mentioned:Battery life
Bad Battery Life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice cameras but the batteries were terrible. One didn’t hold a charge and the other one ran out too quickly to be efficient in our climate. Returned the item. Will buy hard-wired cameras.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Minnesotahome, thanks for taking the time to share your feedback, and we’re sorry to hear that your experience with using the Nest Cam (battery) has not been ideal. We understand your decision to return it, but if you're willing to give it another try in future, you can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas.
Besides having help articles available online, we also have our dedicated team always here to provide you with services and assistance: https://support.google.com/googlenest/gethelp
Nest cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not what I expected! I could be gotten something better with the price I paid for this cameras! At night time, it looks blurry!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, EfrainP. We appreciate your feedback on the Nest Cam (battery). We're sorry to learn that you're having some video quality issues at night time. Night Vision video quality can be affected by internet speed and other issues. Below are some solutions to try. Check your camera’s view in the app after each one:
- Clean the lens with a soft cloth that’s made for cleaning optics. Dust, thumbprints and dirt can cause poor image quality.
- Turn your camera so that any nearby surfaces or objects (like a wall) are out of view.
- Use the app to zoom and enhance, and crop out surfaces or objects that may be the cause of the glare.
- If a bright white shape along the edge appears while everything else is too dark, there might be a surface that’s too close in your camera’s view (like a wall). Angle your camera so the surface stays out of view.
- Move nearby objects that may reflect the infrared light.
If you've done these before and the issue still persists, then we recommend reaching out to our support team by visiting the Google Help page here: https://support.google.com/googlenest/gethelp
Top tier security
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over the years i have tried many security cameras and in my opinion Nest is at the top of the list. The smart features on these cameras are amazing. I have many of these cameras protecting my property.
I would recommend this to a friendWeather proof
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them and I have them all over the house outside. It’s great view in any weather.
I would recommend this to a friendFamily Seciruty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works beautifully. It would have been great if it came with 2 charging cords. but after purchasing an additional cord, we were able to ensure continuous monitoring.
I would recommend this to a friendEasy setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great purchase. I love the wireless feature but hate the fact the I have to pull the cameras down. It was an easy setup and install.
I would recommend this to a friendPleasantly surprised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work very well. I wasn't sure what to expect with them being battery powered but they hold up good on their own and have add-ons if there are any concerns.
I would recommend this to a friend- Cons mentioned:Compatibility
not compatible with first gen nest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sadly this was a wasted purchased, it does NOT work with first Gen nest.. as we still have a nest aware account we were told once we set it up that it is not compatible with our nest aware., product was returned.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Suiki2, thanks for posting your review. We're sorry to learn that your experience with your Nest Cam (battery) has been disappointing when it comes to compatibility with your Nest Aware account. Your feedback here helps us improve on what we provide our customers. Rest assured that we'll relay your feedback to the right team and if you decide to give us another go in the future, please don't hesitate to contact our support team for any concerns or assistance you need. You can visit our Google Help page here: https://support.google.com/googlenest/gethelp
Camera works great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. From time to time i need to make sure it is connected to my Wi-fi but there have been no issues. The magnetics are great for adhering to walls.
I would recommend this to a friend- Cons mentioned:Battery life
Google camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product. Camera batteries only last a few weeks without being plugged in. Camera quality at nice is awful.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, JasonM. We're sorry to hear that your experience with your Nest Cam (battery) has been less than ideal. The built-in rechargeable batteries are made for long-lasting battery life and should give you at least 1.5 months if the device is busy(about 20-25 recorded events per day). It's important to us that we provide you with the best help possible and identify the cause of the battery and camera issues you’re having with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp