Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 12338895
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the excellent camera quality, ease of use, and strong overall performance. They also appreciate the straightforward installation and clear night vision. However, many customers have expressed concerns regarding the short battery life. Some users also noted issues with app compatibility, limited motion detection range, and occasional connectivity lags.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Dont last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these cameras 1 year and 3 months ago and they will no longer hold a charge. They are out of the warranty period so they will not do anything to replace the cameras. Would not recommend as they do not last and they don’t stand by their product quality.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Matt, thank you for your review. We're sorry to hear you had a bad experience with your Google Nest cameras. We value your feedback and would like to learn more about your experience. Please take a moment to fill out this feedback form: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
A year review after purchase!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these cameras over a year, they worked great up until these past months. During the day they work great. The problem is at night now. With little to no light even with night vision off the cameras worked great June 2022 to August 2023. From September 2023 to date Nov. 2023 the camera have to go black and white. Having it on color looks blurry and useless. I wish they’d go back to working the way they did prior but only time will tell.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, RamG. Thanks for leaving feedback about the Nest cam (battery). It’s unfortunate to hear you ran into this issue with its video quality. A black and white picture during daytime typically means that Night Vision is set to “Always On”. Try to change the Night Vision setting to “Auto”. Change the angle or position of your camera so the sun never shines directly on the lens. For example, angle your camera slightly downward or give it some shade to protect its lens from direct sunlight. Move nearby objects that may reflect the sunlight, if possible.
We’d be happy to help you in any way we can. You can visit us through our support channels here: https://support.google.com/googlenest/gethelp
Nest Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great on my ceiling, is not invasive, and matches perfectly with my decoration.
I would recommend this to a friendGreat Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own 4 cameras and they get the job done. Easy to set up and the batteries last longer than I expected. Great quality overall.
I would recommend this to a friend- Cons mentioned:Battery life
Nest wireless outdoor indoor camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery goes low and shuts off very quickly when temps go cold around 30-40degrees here in Mi.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, TracieK. Thank you for sharing your concerns about Nest Cam (battery). We're sorry to hear that you're experiencing some battery issues when the temperature gets low. The lithium-ion battery in your Nest Cam (battery) won't be able to charge if the temperatures are below freezing. Lithium-ion batteries are used for their high power and long life, but are also affected by temperatures below freezing. We recommend the following minimum temperatures for your device:
- Minimum operating temperature: -20 °C (-4 °F)
- Minimum charging temperature: 0 °C (32 °F)
We recommend reaching out to our team of specialists so we can identify the cause of the battery drain even if the temperature in your area is still within operating limits. Please visit our 'Contact Us' page on our Google Help site for immediate support: https://support.google.com/googlenest/gethelp
Great outside camera
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced the older model ones with these one. Stays connected all the time compared to the old.
I would recommend this to a friendAnother great Nest product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have continued to expand our home system and this has been a great addition. We really like the smart products and have pivoted to almost exclusively the Nest brand with a lot of success.
I would recommend this to a friendUseful cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 7 of these Google cameras to install around the house and inside the garage. Very quick to alert me to whatever the objects I had setup for, no false alarms at all.
I would recommend this to a friendGift item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Am sure the who got this from our White elephant Christmas exchange gift would find it very useful.
I would recommend this to a friendGreat camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera has been working good. So far helps me and provides clear visual
I would recommend this to a friendPerfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for keeping an eye on my house while ik at work. The mounting was incredibly easy and it looks great.
I would recommend this to a friend- Cons mentioned:Battery life
Not practical
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery does not last long. Since you pretty much have to plug them in every other day, they are not wireless. They shape of the camera looks chic, but it is not practical. Hard to face camera in exact direction of your choice due to it’s shape. Placement of charging cable is poor as well. When the camera is plugged in, you have limited options on positioning. Since the camera does not hold a charge for long, it must be plugged in often.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello Chel, thank you for sharing your feedback on your Nest Cam (battery) and we're sorry to hear that your experience with the device didn't meet your expectations when it comes to the overall design and battery life of the device. We suggest checking the link here that may help with improving the battery life of your device here: https://support.google.com/googlenest/answer/10901611
Another option we may recommend is getting the Nest Cam (battery) Weatherproof Cable which helps provide a continuous power source for your device. If you need further assistance please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Compatibility
Not compatible with Nest mobile app
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are an existing Nest ecosystem user, do not buy any new google nest cameras. For some reason, they aren't compatible with the Nest App. You will need to use the Google Home app. However, the Google Home app UI is horrible. What's even more odd is that the new video doorbell and YaleXNest smart deadbolt work with the Nest App. It sucks that you can't use the Nest App as it's way better than the Google App.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi SeattleGuy77, we really appreciate you for letting us know of your experience with using the Nest Cam (Battery) and the Google Home app but are sorry that it was a disappointment for you.
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Our teams are working on enabling the ability to set up and control older Nest cameras in the Home app so users will have one app to control all of their devices, and we’re working on bringing full functionality to the Google Home app as we want to create an integrated experience with other Nest and smart home devices.
We're always here to help you improve your experience. If you have any issue with your Nest Cam (Battery) and using it effectively in the Google Home app, please feel free to find us here: https://support.google.com/googlenest/gethelp
Great camera. Easy to integrate into Google Home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. Integrates with Google Home environment pretty easily. Good resolution and battery life
I would recommend this to a friendwish i had the nest iq outdoor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the camera itself is just ok. the app is garbage. i have nest hello and nest indoor, and the nest app is superior to that google app. i can still use the nest app for my other to devices. i had both apps open on two different tablets, and for some reason the google app would constantly say connecting, or something went wrong, while the nest app continued working properly. and yes the app itself is enough for me to return (or atleast thinking about it since i have 1 month to try out). REALLY REALLY wished i hadn't took procrastinated on the outdoor nest iq that it passed by and now im kinda stuck with this device.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing your feedback to let us know of your issue with the Google Home app for your Nest Cam (Battery). We’re sorry to learn that it’s an inconvenience for you.
Home App issues can be related to several reasons. We can try the steps below that may help:
- Make sure you’re using the most current version of the Google Home app on your phone or tablet.
- Make sure that your phone or tablet is up to date, with the correct Date & Time settings.
- Close other apps running in the background.
- Sign out of the Home app and sign back in.
- Restart your phone or tablet.
- Uninstall the Nest app and reinstall it.
- Try an alternate compatible phone or tablet if available.
If the issue persists after trying the simple steps above, we recommend getting in touch with our specialists using this link: https://support.google.com/googlenest/gethelp
Nestcam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy to get this installed on my back porch. I am now able to see activities in my backyard and with the ring doorbell, I can see activities in the front of my house.
I would recommend this to a friendOutdoor camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product, great picture even at night and the battery life is also really good as well.
I would recommend this to a friendkiller camera system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly amazed this setup show’s amazing quality and battery life I now have 6 total setup was super simple and they work great
I would recommend this to a friendAwesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient to use awesome worth buying I will recommend it to my friends
I would recommend this to a friendCamera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appears to function well and seems durable. Only wish they were water proof and not just water resistant.
I would recommend this to a friend