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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2774 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers admire the excellent camera quality, ease of use, and strong overall performance. They also appreciate the straightforward installation and clear night vision. However, many customers have expressed concerns regarding the short battery life. Some users also noted issues with app compatibility, limited motion detection range, and occasional connectivity lags.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,774 reviews
  • Rated 5 out of 5 stars

    Nest Camera Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the line. Much better concept than the previous wired version. Battery lasts for months with smart detection. 4 stars on the value unless you can catch a sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical, but it seems to have learned and picked up events as expected. I wasn’t sure about moving to the Google Home app but it’s been great so far. Battery life is fantastic

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible quality video

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am beyond disappointed. 2 nest outdoor, one cam indoor, two iq cams, two nest hub max, one nest hub. Obviously, I like nest. This camera is HORRIBLE. One charging cable in the box, you CANNOT use the nest app. How is my wife supposed to check on our animals? She cannot access the cameras. The worst part is the camera quality, what a joke! The quality is worse than 1980 POE cameras. Paris Hilton had better quality in the dark. Google will lose my business if this is where they are heading. They are making mistake after mistake with Nest. So stupid.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Crazybear88, thanks for sharing your feedback on the Nest Cam (Battery). We're sorry to hear that the experience has not been ideal for you.

      You can adjust the video quality in the settings to balance high resolution video with longer battery life and lower bandwidth use. For optimal video quality at 1080p, an internet connection upload speed with at least 2 Mbps per camera is recommended (DSL may not qualify). Please check the steps below:
      - Open the Home app Google Home app.
      - Select your camera.
      - Tap Settings Video.
      - Under “Video quality,” tap High.

      New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.

      Also, it only takes around 4-5 hours to fully charge the Nest Cam (battery). If you need more than one charging cable, or if you want the camera to be wired with continuous power, you can go with the optional Nest Cam (battery) Weatherproof Cable (in 5m or 10m) to keep your Nest Cam connected.

      You can visit us anytime in the following link if you have any questions or concerns: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Eye in the sky

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im able to monitor my rentals while being may miles away. Great peace of mind knowing they work and have a speaker and microphone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after few months , wireless in not

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after few months , wireless in not good choice

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what i thought it would do! Not to keen on the Magnetic hold, but it does make it easier to direct the view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, and works well. The 60 a year is a great price for facial recognition and a month storage of footage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job google.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero issues with this device. The lack of power cable allowed me to put cameras where I needed without all the extra work. I think I’m going on 30 days or so with no battery issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goggle Nest Outdoor Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my Google Nest Cameras! Integration was easily and resolution is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it. Go with another brand

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I stayed with Ring. Google nest cameras are junk. Even with excellent WiFi coverage in your house, these cameras sure do lose connection a lot. So much so that if you have an emergency where you need footage of a crime, especially one in progress, don’t count on these to give you 100% liveview without interruption. Don’t get me started on the nationwide complaint about the floodlight camera this last year having blurry video during night time- all because of a horrible update from Google- that issue took months on end to fix, and still isn’t near the clarity during day time use. You cannot opt out of updates as well. The features are limited if youre used to RING cameras. The dashboard needs a lot of work. Having to click 4 menus to change your area where you want the camera to catch movement is annoying- if you lose connection, you’re unable to change anything. Again, goes back to the horrible WiFi reception these have. I use 100% Google WiFi products, specifically their mesh system, and these cameras constantly drop live video feed, both in the dashboard and while viewing a camera individually

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Austin. We’re sorry to hear about your concerns with your Nest Cam (battery) and this is not the experience we want you to have. Your feedback is appreciated and we have taken note of it.

      We recommend checking for objects such as mirrors and refrigerators between the cameras and your router as these items could block the connection. If you have a good Wi-Fi connection but the camera is offline, this can happen if the device gets too hot or too cold, and can be avoided by these:

      - Your camera should not be exposed to direct sunlight
      - Avoid placing your camera near objects that can cause overheating like light bulbs, lamps, large equipment/appliances, air vents, etc. Your camera needs good air circulation. Never install it in any kind of small box or enclosure as this can cause overheating.
      - If mounted outdoors, you can install it under an eave or overhang, or even install a small shade above it.

      It's important to us that we provide you with the best help possible and identify the issues with connectivity. We recommend that you reach out to our support specialists at our Google Help Page: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great people thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .love the store good people that work theirwill definitely go back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use love it will buy again for house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great outdoor camera with good battery life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear picture and the battery life is pretty good. I have dogs that go outside several times a day and activate the camera and it still lasts for several weeks. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery nest camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as advertised. Battery last long time. Wish higher resolution but totally viewable. Best aware is confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and the camera work well I will say have great WiFi service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and great battery life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works greatl during the day and night. I purchased this item a while ago and so far I have only charged it once.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Batteries diminish rapidly

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is poor. Notifications are spotty, and a real pain to set up again if you change your WiFi network.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Benjamin. Thank you for sharing your experience on Nest Cam (battery) and we're sorry to learn that it was less than ideal. For your battery concerns, we recommend using the battery saver feature to extend the battery life of your device. When the automatic battery saver is enabled, your camera will automatically adjust its features to help conserve the battery. If you've tried this before or if the issue still persists, please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Working as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, been about three months and I’m very happy with the camera’s performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all nomissues with the camera set up. Wish they had 4k versions though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was reasonable. It fulfills my requirement for home security, Resolution is great.

    I would recommend this to a friend