Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 12338895
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the excellent camera quality, ease of use, and strong overall performance. They also appreciate the straightforward installation and clear night vision. However, many customers have expressed concerns regarding the short battery life. Some users also noted issues with app compatibility, limited motion detection range, and occasional connectivity lags.
This summary was generated by AI based on customer reviews.
Does the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for spot view. Overview distance view not the best. Also would prefer auto recording but for the price great value
I would recommend this to a friend- Pros mentioned:Camera quality, Ease of use
Nest camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great surveillance cameras, clear image, easy setup
I would recommend this to a friend Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. This is great! I would recommend this product to someone else.
I would recommend this to a friendWifi nest camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with solar charging panel. Be sure to charge fully at set up.
I would recommend this to a friendNice little camera
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality camera feed, and the battery lasts surprisingly long! Only charging it every few months.
I would recommend this to a friend- Cons mentioned:Battery life
Third camera. Needed to replace
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a third camera that needed to be replaced because the battery discharges even though it is continuously plugged in. Paid electricians to check outlets. All pointed to camera issues. Google was no help and equally save on internet that others experienced problems. Works now after getting a new camera. Not sure for how long. Would not get this camera brand again.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for choosing our Google Nest products. It's unfortunate to hear that one of your Nest Cam (Battery) had to be replaced and we apologize for having fallen short of providing you with your support needs.
We ask for your patience in waiting the replacement Nest camera. If you would like to follow up, you may contact our support team once more here: https://support.google.com/googlenest/gethelp
Solid unit and system
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have five of these --- very pleased with quality and installation, Adding a power cord helps, but the battery life is good.
I would recommend this to a friendGreat battery camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery lasts a long time!! Like I don't need to hard wire it. It alerts when it sense motion. Really nice!
I would recommend this to a friendGoogle cams
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent resolution and fast upload the videos and recordings
I would recommend this to a friendGreat reliable canera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras work in real time not like others that are constantly buffering. Great for security
I would recommend this to a friendNest Cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Works well. Already had a few and it finished the set.
I would recommend this to a friendNest outdoor camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera does the job but the google software it has to use is lacking.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, HarryL. Thanks for posting a review about the Nest Cam (battery). We hear your concern, and we’d like to learn more about your challenges with using the device so we can help. You can tell us about your experience by visiting us anytime here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Don't Work with NEST NATIVE APP
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this camera through my Nest Native App, Easy to install, but when trying to pair with my Native Nest App it won't connect instead it redirected me to Google Home App, I don't like Google Home App to cluttered, I already have other Nest products connected to my Native Nest App. This camera shouldn't be called NEST CAMERA if it doesn't work with Nest Native App. This is unprofessional business from Google. I returned the Camera.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi JAXANGEL, we appreciate you for sharing the details of your experience with the Nest Cam (Battery), and we’re sorry to learn that using the Google Home app for the Nest camera is less than ideal for you. Your feedback means a lot to us as it helps us better understand our customer’s preferences and needs.
We understand your decision to have it returned, If you’d like to try the Nest Cam (Battery) again in the future, we’d be happy to help improve your experience, and to guide you with using it effectively with the Google Home app, here: https://support.google.com/googlenest/gethelp
Google
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great the battery last long and I like it so far!
I would recommend this to a friendGreat items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We haven’t had these for very long but they seem to be doing the job. Easy to install and would accept our password.
I would recommend this to a friendTrash video quality. Bad design choices. Don't get
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nope. Massive step backwards here. I'm highly disappointed that any reviews even talked fondly of this product. Maybe Google threw them money because the only thing that makes these Nest cams is the plastic shell, the rest is garbage. Looks like the old nest cams but the video quality is hot dog pile. You can't view the cam within the Nest app along side any other Nest cameras. Charging cable plug projects forward instead of backwards for a clean wired install. Did I mention the video quality is TRASH? Seriously, just go buy a 10 year old smart phone and use that as a smart camera instead it's way cheaper. You can absolutely do better than this camera. (See my comment about repurposing an old cheap smartphone install Alfred and volia cheap wireless, or wired faux 1080p security cam) The Google integration is not enough for me to keep this super over priced potato. I am very deep in the Google eco system, wifi, hello, protect, cams, secure, hubs, speakers, even have a nest aware subscription and this camera is just NOT GOOD. Thanks Google for pushing me just a little closer to finally setting up Home Assistant and moving to a completely localized smart home system. Again, this camera is not the one you're looking for.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi StanleyBird, we appreciate your feedback on the new Nest Cam (Battery). We do apologize to hear about your disappointment with the video quality and the Google Home app.
Your Nest Cam (Battery) supports Up to 1080p at 30 frames/sec with High Dynamic Range (HDR) video quality that’s optimized for a clear view in bright sun or dark. However, if you see a lesser video quality than what is prescribed, we recommend checking for possible congestion in your network, or that your bandwidth may not be sufficient. Removing some of your connected devices may help relieve some bandwidth space, and you may check if you still experience any drop with the video quality. Verifying congestion may require you to contact your Internet service provider to check your connection and upgrade it if needed.
Using the Google Home with a Google Account gives you access to our trusted security features, and seamless integration with other Google Nest devices, and Google Assistant. However, we´ve taken note of the details of your feedback and make sure to pass it along to the right team since we´re always looking for ways to improve our products and services.
We're always just a click away to help you with your support needs. Feel free to contact us at your convenience when you visit the Google Nest help page: https://support.google.com/googlenest/gethelp
Great camera
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera in my main living room, it’s for security but honesty just funny to catch my family members doing stupid things
I would recommend this to a friendGreat addition to my home security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job alerting me when there’s someone in my backyard!
I would recommend this to a friendWorked as expected
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well out of box. Does not use Google Nest app if that is what you are used to. You actually access the footage via Google Home app.
I would recommend this to a friendExcellent Wireless Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected, no complaints to date. Battery life is fine, 4-5 weeks on my back deck in normal recording mode
I would recommend this to a friend