Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 12338895
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the excellent camera quality, ease of use, and strong overall performance. They also appreciate the straightforward installation and clear night vision. However, many customers have expressed concerns regarding the short battery life. Some users also noted issues with app compatibility, limited motion detection range, and occasional connectivity lags.
This summary was generated by AI based on customer reviews.
Very clear picture and sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really good and great at detecting subjects.
I would recommend this to a friendNot compatible with the Nest app
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras work fine. Big disappointment they will not work with the Nest app. You can only use them on the Google Home app.
I would recommend this to a friendExcellent product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I purchased 4 for my needs! No issues! Excellent product!
I would recommend this to a friendNest cam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great outdoor camera and I got at a very reasonable price. 
I would recommend this to a friendLove them!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my google nest cams they work great and the notifications are very good as well!
I would recommend this to a friendGreat Camera
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great with easy setup in the google home app. I bought the power cords so no issues with battery life
I would recommend this to a friendNice outdoor camera set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras that integrate well with the entire Nest/Google system. I like the magnetic mount which makes it easy to take down to charge.
I would recommend this to a friend- Cons mentioned:Battery life
Dont buy this cam
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Batteries dont last to long and the Google home app works very slow with this cameras. DONT BUY THIS
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello Jesse, thanks for sending in your review. We're sorry to learn that your experience with your Nest Cam was less than ideal when it comes to battery life. Battery life will depend on factors including activity, temperature, and selected camera settings. You can extend the battery life of your camera by adjusting the quality and length of video clips. Our goal is to create an integrated experience and make the Google Home app as the one place you can control all your Google and Nest smart home devices. Your patience is appreciated as we improve further with incorporating your Nest products with the Google Home app. If you need assistance with this, please don't hesitate to reach out to our support specialists and help improve your overall experience. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Not as good as before!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 4 older camera's with the Nest App and they are 5 star. You can scroll back the footage to see anything you want. I just purchased 5 new Nest Cameras which require Google Home App. With this app, you can only review if there is movement. Which is an awful feature and NOT useful.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, JohnH. Sorry to see the Nest Cam (Battery) wasn’t quite what you were expecting. For clarification, the Nest Cam (Battery) is able to record up to 10 days of 24/7 video history if you have the
Nest Aware Plus subscription and the device is connected to a power source. Check out this guide for more information: https://support.google.com/googlenest/answer/9681538
- Pros mentioned:Ease of use
awesome!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to connect. Worh it for sure connect to all my other nest things and google app
I would recommend this to a friend Poor quality security camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with the performance of this camera!!! Set up event zones multiple times per instructions and they would never work correctly. Camera would detect car or person going away from camera but never coming towards camera. Camera now has went offline and will not reconnect with wi fi and seems unresponsive even with full charge. Camera is only a month old
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, MichaelF. Sorry to hear you’re having connection issues with the Nest Cam (Battery) — we get how frustrating this is. We’d be happy to investigate your concerns and get your camera back on track. When you have a second, reach out to us here: https://support.google.com/googlenest/gethelp?
nest cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just wish that google nest had the outdoor cameras that are not wireless.
I would recommend this to a friendGreat quality, easy set up.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Works wonderfully with the app, even I could set it up in minutes.
I would recommend this to a friend2 more camera for more coverage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with single camera on backside of house so bought 2 more for the side and front. Have great view coverage of property.
I would recommend this to a friendSmile your on Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and installation. Very good video resolution.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good quality I am very satisfied. I guarantee you can buy it
I would recommend this to a friendGoogle's Massive Fail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Going right back. What a travesty that Google has done to the Nest Cam/Dropcam legacy, which pioneered this segment. Needed to replace 2 of 6 Nest Cam Outdoors with Nest Aware. I looked on the Google site to make sure these new 2021 models would integrate. It stated yes. Now having opened the box, to find out that these will ONLY work with the Google Home app, not the Nest App with the other cameras. They've literally killed the Nest App with this update. QR code scan on the new model will only bring you to Google Home app, even when adding in the Nest App. (at least Sonos has the courtesy to advise of the divide with legacy products vs new products in their S1/S2 apps plus offered trade in value) Love Best Buy & will continue to shop but now questioning what is out their to replace all of our Nest Outdoor Cameras.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing what you think about the Nest Cam (Battery). We appreciate your input as it helps us better understand our customer’s preferences and needs. While we’re continuing to support the Nest app, our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. Using the Google Home app provides a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams.
We understand your choice to replace your Nest Cams and if you decide to try it out again in the future, we’d be happy to work with you and help improve your experience: https://support.google.com/googlenest/gethelp
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, battery life surprisingly good in cold weather
I would recommend this to a friendGoogle camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras work real well , notify my Apple Watch and phone as soon as a person is detected
I would recommend this to a friend- Cons mentioned:Motion detection
Maybe not what you need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow to wake up and capture, night video not evidence worthy, misses events… haven’t figured out how to export videos
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi JStiff, thanks for taking the time to share your feedback. We’re sorry to hear that you’re having multiple issues with Nest Cam (battery).
For slow display, we could be looking at a possible connectivity issue that affects the overall performance of your Nest Cam. It can be caused by different factors like location and distance of Nest Cam, Wi-Fi router, outdated phone and Google Home app. This may also be caused by Wi-Fi network congestion and Wi-Fi interference with other devices and/or networks. Removing other devices from your Wi-Fi might help. You can also try setting up your device on either the 2.4GHz or 5GHz bands and see which band is more reliable.
Here’s how you can save and download video clips: https://support.google.com/googlenest/answer/9207572
If the issue still persists, we may need to take a closer look in order for us to understand this issue. Feel free to contact our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp