Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 12338895
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the excellent camera quality, ease of use, and strong overall performance. They also appreciate the straightforward installation and clear night vision. However, many customers have expressed concerns regarding the short battery life. Some users also noted issues with app compatibility, limited motion detection range, and occasional connectivity lags.
This summary was generated by AI based on customer reviews.
Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described as they are battery powered cameras
I would recommend this to a friend- Cons mentioned:Battery life
Stays charged for no more the 3 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn’t last as long as it says it will maybe 4 weeks at the most
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jorge, thanks for your feedback on Nest Cam (Battery). We´re sorry to hear about the short battery life issue you are experiencing with it.
Nest Cam (Battery) battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
Typical: About 3 months battery life (about 9 - 12 recorded events per day)
Quiet: About 7 months battery life (about 2 - 4 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
Great addition to home security
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera has enhanced my home security. It was added to two other cameras previously purchased.
I would recommend this to a friendOutdoor cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and friendly employees. Fast and friendly installation!!
I would recommend this to a friendDisappointed with night vision
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good view during the day but so very disappointed that we can’t see anything at night. The main reason I wanted this camera was to see what was going on around our bird feeder at night. I guess I chose the wrong camera.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey Carolyn! We’re sorry to know you’re having problems with your Nest Cam (battery)'s night vision. To help you troubleshoot this inconvenience, we suggest you take a look at this article that may help you to resolve it: https://support.google.com/googlenest/answer/9259831?hl=en&sjid=14083289022335619206-NA
Amazing
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for side entrances, and great to use with floodlight & nest doorbell.
I would recommend this to a friendGooogle Nest Camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it . Good resolution night or day .Strong Magnet.
I would recommend this to a friend- Pros mentioned:Ease of use
Google Home App Atrocious
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest grew in popularity because of its introduction to the market & ease of use. The Google Home app is quite the opposite. Additionally, cameras must be on the same WIFI network as existing devices. (Google will say otherwise, but their support was unable to resolve after several hours).
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi OneTimeRobe, we truly appreciate your feedback about the Nest Cam (battery) and the Google Home app. We can imagine how much time and effort you’ve spent on this and we’re sorry for falling short on your support needs. We’ll use your feedback to work on improving how we handle customer concerns with accuracy and efficiency.
In the meantime, we’re hoping you can give us another opportunity to investigate your concern. If you’re willing to work with us again, please share your recent case number with us here: https://support.google.com/googlenest/gethelp
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Battery lasts long. It’s able to detect the neighborhood cat in my backyard.
I would recommend this to a friendRange of coverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and has a large area range of coverage
I would recommend this to a friendHouse Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This way an awesome purchase at a good price. It work great and looks good at the same time.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it better than my ring doorbell as far as battery goes.
I would recommend this to a friendRecommend
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both work great and battery does last a while. For driveways I’d recommend hard wiring though
I would recommend this to a friendGreat Ease
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great way to get multiple cameras for a bigger view,
I would recommend this to a friend- Cons mentioned:Battery life
Regret purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely should’ve just went with wired version. Battery life is poor, clunky to use in app and always glitching.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey Mark. Thanks for sharing your comments with your Nest Cam Battery. We understand how important long battery life is for your device. This link has some tips that might help you get the most out of it: https://support.google.com/googlenest/answer/10901611?hl=en&sjid=6823863584220686885-NA
If you need further assistance, don't hesitate to reach out to us: https://support.google.com/googlenest/gethelp
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Works great and good quality. Great for safety around my household.
I would recommend this to a friendCam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well , a little difficult to set up due to having a nest product already
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Jack15, thanks for taking the time to share your feedback with us. It's great that Nest Cam (Battery) works well for you. We apologize for the difficult experience you had setting it up.
Ensuring that the other Nest product you have, other than Nest Cam (Battery), is awake and connected to the same Wi-Fi network. If the issue remains, we recommend contacting our support team. We may need to have a closer look at your Nest Cam (Battery) and understand what may be causing the issue. You're more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Truly much worse than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As loyal google/nest user I gave these a try .. what a disappointment, what was google thinking? Battery is inadequate and lasts less than 2 weeks, even if pointed at a low traffic area. Why is the power wire facing towards the front? Google please design an updated and improved IQ cam to make up for this disaster. Returning.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi LeMode, thanks for taking the time to share your feedback. We’re sorry to hear that Nest Cam (Battery) didn’t eet your needts.
Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
- Typical - About 3 months battery life (about 9 - 12 recorded events per day)
- Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
Your feedback is important to us as we are always working to improve our products and services. We’re hoping that you will continue using your Nest Cam (Battery). If you need assistance, feel free to contact our support team here: https://support.google.com/googlenest/gethelp
Pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy. Very pleased with my purchase and easy of setup.
I would recommend this to a friendGood
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video and speaker quality is good battery last for about 2 months with light use
I would recommend this to a friend