Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 12338895
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the excellent camera quality, ease of use, and strong overall performance. They also appreciate the straightforward installation and clear night vision. However, many customers have expressed concerns regarding the short battery life. Some users also noted issues with app compatibility, limited motion detection range, and occasional connectivity lags.
This summary was generated by AI based on customer reviews.
Nest wireless products
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless camera, I recommend this nest camera
I would recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are alot better cameras for cheaper price ..
No, I would not recommend this to a friendDictionary
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Wirth the price and battery last long.
I would recommend this to a friend- Cons mentioned:App compatibility
BEWARE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesnt work with the Nest app - WHY?!?! dont sell a product called Nest Cam and not have it work with the Nest app. Requires the google home app. No way to view the live stream on a web browser either - dumb
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Treky11, thanks for posting a review. We’re sorry to learn that Nest Cam (Battery) didn’t meet your expectations. We understand using one application for all of your Nest devices would be more convenient.
The new Nest Cam (Battery) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
Your feedback is important to us, as we are always working to improve our products and services. For further assistance, our support team is always here to help. Feel free to contact us here: https://support.google.com/googlenest/gethelp
Wonderful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful and just what I was looking for . Amazing graphics
I would recommend this to a friend- Cons mentioned:Connectivity
Horrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always going offline. Cameras constantly go offline and Ive done as much as i can with very fast wifi to get them to work better with still no luck. Half of my cameras i cant even get to connect to wifi after doing a factory restart.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Scott94, thank you for sharing your review of Nest Cam (battery). We're sorry to learn that you're experiencing some connectivity issues with your device. This is not the initial impression we want you to have of the performance and capabilities of your device. It could be that there's network congestion or there may be some environmental factors (Example: device is too far from the router, wireless interference, etc.) that may be affecting its performance. We recommend that you reach out to our support specialists so we can help identify the main cause and help you with finding a better resolution. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Great Camera
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to keep a watch for racoon's under our house.
I would recommend this to a friendCameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras love that they run on a battery instead of plug in
I would recommend this to a friendGreat cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have 2 of these. work well in my system. Have no issues with them
I would recommend this to a friendBest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product. Have no aight several Good value. Can’t beat it
I would recommend this to a friend- Cons mentioned:Battery life
Don't buy this Google nest cam
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the 2 nest cams died 1 year and 11 days after purchase. Beyond warranty period, so Google did nothing. Battery stopped charging, no fix possible. Apparently a common problem, do some research, don't buy this product.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi JimH, thanks for sharing your concern with us on your Nest cameras. We're sorry to hear one of your Nest cameras died. We understand how frustrating this experience may have been for you. However, if you will give us the opportunity, we'd like to work on providing you a better experience on your next interaction with our support team. Please feel free to contact us once more for any other support needs you will have with your Google Nest products here: https://support.google.com/googlenest/gethelp
Eyes on your home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep an eye out on your home even when you're not home.
I would recommend this to a friendKeeps deleting your data without warning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll NEVER buy another Nest product, maybe never another Google product. Warning: If you change your WiFi password, the ONLY way to update your Nest camera is to do a factory reset. And even though that data is in Google's cloud, they delete all your recordings there as well. Fortunately, your Face Library (the library of your recognized faces) is still there. HOWEVER, once your free trial of Nest Aware expires, even if you subscribe immediately, Google deletes not only all your video recordings, but it also deletes your entire Face Library. You're back to square zero. So if you make the mistake of buying this Google Nest product, subscribe IMMEDIATELY to Nest Aware. Don't wait for your free trial to expire, unless you enjoy having the Google cloud delete all your data without notice. What an amateur operation. Previously, I had thought more highly of Google, as a Pixel 6a owner. Never again!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Arthur, thanks for sharing your feedback with us on Nest Cam (Battery). We're sorry to hear about the difficult experience you had with updating the Wi-Fi password and subscribing to Nest Aware. We can only imagine how frustrating this may have been for you.
The simplest fix for most Nest products is to update your home network so that the network name (SSID) and password are the same as before. This will usually work even if you’ve purchased a new Wi-Fi router as long as the manufacturer settings are the same.
For any support needs or concerns you may have about Nest Cam (Battery) in the future, please consider contacting our support team. We can help answer your questions and even walk you through some of the troubleshooting steps. Just visit the Google Nest help page to speak to any of our support agents using this link: https://support.google.com/googlenest/gethelp
Highly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended. Very satisfied. Nice products!
I would recommend this to a friendAlways watching
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for all of your wireless security needs in your home
I would recommend this to a friendLove them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for exercise! Love that I can change the “ear tips “.
I would recommend this to a friend- Cons mentioned:Battery life
Batteries last for 2 days
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would return if I didn’t get this throught my rewards. Batteries only last for 2 days. My blink lasted years before I had to changed the batteries.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, cathygonzales. We’re sorry to learn about your frustrating experience with the performance of your Nest Cam (battery). The built-in rechargeable batteries are made for long-lasting battery life and should give you at least 1.5 months if the device is busy(about 20-25 recorded events per day). It's important to us that we provide you with the best help possible and identify the cause of the battery issues you’re having with your device. Please reach out to our dedicated team of specialists on our Google Nest Help site for immediate support: https://support.google.com/googlenest/gethelp
I SEE YOU
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality built and dose the job better then other cameras
I would recommend this to a friendTruth in advertising?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pictures don’t tell the story. Power cord does NOT come through the mount, actually connects to the camera. Not a very clean look! Also, note that you get a pair of cameras but only one power cable. On the upside, they gave me $20 when I called to ask why I didn’t get a second power cable.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Phil, thanks for sending in your review. We're sorry to hear that your experience with Nest Cam (battery) didn't meet your expectations when it comes to where the power cable connects. Please know that your feedback here is appreciated and rest assured we'll relay this to the right team for improvements in the future. If you need further assistance or have additional questions, please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Best wire free cameras.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and great picture. The battery last great.
I would recommend this to a friend