Customer Ratings & Reviews
- Model:
- GA01317-US
- |
- SKU:
- 12338895
Customer reviews
Rating 4.1 out of 5 stars with 2777 reviews
(2,777 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the excellent camera quality, ease of use, and strong overall performance. They also appreciate the straightforward installation and clear night vision. However, many customers have expressed concerns regarding the short battery life. Some users also noted issues with app compatibility, limited motion detection range, and occasional connectivity lags.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Night visionCons mentioned:Battery life
Rated 5 out of 5 stars
Great quality in daytime and nighttime!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the night vision and resolution, overall quality is what you would expect from Google, beautiful presentation, ease of installation, and actual understandable installation process. We do use one as a “baby monitor” but we had to hard wire it as the battery would run out over night. I guess that would be the only drawback we’ve encountered. The other camera was installed in the garage and the battery has a great run time, (this is after 3 weeks of use) and we’ve yet to have to charge it after it’s initial charge upon installation.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, TonyG. Thank you for sharing your review on your Nest Cam (indoor, wired). We're glad to hear that your experience with the device has been great. We can see that you're having some difficulties with battery life. We recommend reaching out to our support specialists so we can help find a better resolution for you and improve your overall experience with the device. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not believe the price. ADT sells these for $399 each. They are easy to hook up and have been working perfectly. I am considering getting a more detailed subscription. They are worth it.
This review is from Google - Nest Cam 3 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Battery life
Rated 4 out of 5 stars
No exactly what I needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very well built cameras that offer clear images and sound. However, they need to be recharged too frequently for my use, and so I returned them.
This review is from Google - Nest Cam 3 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Motion detection
Rated 3 out of 5 stars
Cool but not worth the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very sleek and convenient to instal and connect. But it misses a lot of events while capturing others in less important areas. Even though you can select fields to increase sensitivity. There doesn’t seem to be any consistency with what it detects. It also can take a long time to connect to my phone which I don’t understand. I also have blink cameras on the interior which are plugged in for electricity but connect to wifi. I never have a problem waiting for those to connect.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, KarenC. Thanks for posting a review about the Nest Cam (battery)! We appreciate you highlighting both the easy setup and the areas for improvement.
We hear your concerns with missed events and inconsistent detection. Here are a few things that can help:
- Double-check your motion zones to ensure they cover the most important areas. You can adjust these in the Google Home app.
- While you've adjusted the sensitivity settings, there might be a sweet spot for your environment. Try fine-tuning the sensitivity to reduce false triggers and improve detection of what matters.
- Consider if the camera angle needs adjustment for better coverage of key areas.
- As for the slow connection time, we apologize for the inconvenience. Unlike your Blink cameras that are constantly powered, Nest Cam (battery) goes into "Idle" mode to conserve battery. This can cause a slight delay when waking up to connect.
We'd also be happy to look into your specific situation further. Feel free to contact our support team directly, and we’ll do our best to assist you: https://support.google.com/googlenest/gethelp
- Pros mentioned:Installation
Rated 4 out of 5 stars
Good for general security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are easy to install and work on battery life. The night vision is decent and these are suitable for home security.
This review is from Google - Nest Cam 3 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Battery life, Compatibility
Rated 3 out of 5 stars
bad battery life
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality on images. battery is worthless. only lasts a few days and they only provide one charger with the 2 pack. also, can't use with online nest account. need to use a stupid home app which is not available desktop
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Tiller, thanks for sharing your review and we're sorry to hear that your experience with the Nest Cam (battery) has been less than ideal when it comes to battery life and using the Nest app. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant.
If you need further assistance with your Nest Cam's battery issues or using your Google Home app, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Easy install/ takedown, great video
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video quality, easy to set up. Took months to decide between this and ring, but it works so easy with phone and other Google displays. One app on my phone for doorbell, security camera, hue lights, thermostat and smart displays. I had Ring camera, install on that one took a while and when i had to recharge, i had to remember his to unscrew it then take out the battery. This one you simply pop it off the magnet, or unscrew the security screw and take the camera down. Install is much easier than ring camera too
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Connectivity
Rated 4 out of 5 stars
Good camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are ok, a little disappointed in streaming quality but it gets the job done. Have lots of issues with connectivity, however ease of use and set up is really easy. Battery life on these last forever, almost 3 weeks. No weather or rain guard so when it rains view is obstructed
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend - Pros mentioned:Night vision
Rated 3 out of 5 stars
Google Nest Cam Review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit works good, but pricey. It can zoom in and out. But it doesn’t have a pan feature exactly. Nor does it have a rotating feature. It’s just static one position unit, but it does have night vision. Good and reliable with Wi-Fi. I’ve never used the battery feature on it so I don’t know how long the batteries last. It’s always plugged in to a power source.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friendBrand response from Google Team
Posted .We appreciate your feedback on the Nest Cam (Battery), DwightG. Your insights are valuable to us and we’d like to hear more about your experience with the device. When you get a second, share your thoughts with this survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
- Pros mentioned:Camera qualityCons mentioned:Battery life
Rated 5 out of 5 stars
Love these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and integration into the home app. Like the easy installation on my house. Battery life varies depending on the event settings. the camera in my backyard I have only charged once a month the one over my front yard looking towards the road is every 2 weeks. I am happy with that. GOod picture quality
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend - Pros mentioned:Night vision
Rated 4 out of 5 stars
A good camera that can meet your security needs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I now have a few of these cameras and overall they are very good for my use case. I have them connected directly to an outlet so I don't worry about charging batteries. The resolution is HD and the night vision is acceptable. I don't currently subscribe to their cloud service so you get three hours of history. That isn't a lot but it works for me as I can download any clip as needed. There are other options out there and I've used a few but these seem to work just fine for me and the safety of my household.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Very good for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are excellent cameras for the price. There is a limitation to the mounting where it works best when mounted to a wall vs. a ceiling. The setup process is very simple and the wifi works well.
This review is from Google - Nest Cam 3 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 4 out of 5 stars
Works great, minor flaws.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera works great. My only initial issue was getting it to connect/setup on the Google home app. It needed to be near another nest product to get connected. Thankfully, I already use the best thermostat, so I held it next to that and it finally connected. From there it was a breeze. The picture quality is great. Something to keep in mind, is that it doesn't have theft protection. So i highly recommend purchasing some theft protection to prevent anyone from walking up and and just taking your camera (its only magnetically held on). You will get notifications when people are spotted. My only complaint there is that there should be a "snooze" button for that alert. When my lawn guys come, it constantly will send me notifications while they're working. All in all, it does what it needs to do and I enjoy them.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Navynuke93, It's awesome to hear that Nest Cam (Battery) works great for you, and we do appreciate that you were able to fix the initial set up issue you had. We will take into consideration your suggested snooze button feature since we're always searching for ways that can help us improve our products and services. However, your Nest Cam (Battery) does have the capability that enables you to change the camera alerts using the Google Home app. Here's how: https://support.google.com/googlenest/answer/9210305
We'd love to learn more about the details of your experience with Nest Cam (Battery). for any other questions or support needs you have with your device, you're always welcome to contact us using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Night vision
Rated 4 out of 5 stars
Solid Upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do feel like this is an upgrade over the previous Nest IQ cameras largely due to the on-device biometrics. It’s very impressive how quickly it can pick up a known face (almost instantly). In general, notifications come in again almost instantly vs. about 30 second to 1 minute with the old IQ cameras. The vehicle notifications are also very handy. Allows me to keep the motion alerts category of notifications off which provides a much quieter experience in terms of notifications. The video quality looks on par with the older IQ cameras. I’m using the cameras in wired power mode. The night visions seems slightly better than on the IQ cameras, but it’s very close. It is nice to see Nest release a battery camera which increases its versatility. I know everyone was hoping for a true 4K camera, but it’s just not feasible to have say 5 or 6 cameras all streaming 4K video to the cloud at the same time. We’ll get there eventually, but just not yet. Overall, a solid upgrade!
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Battery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for one that stopped holding charge
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Battery life
Rated 4 out of 5 stars
Excited...but battery life stinks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are easy to install, setup on phone simple, my only complaint/concern is the battery life is significantly less than advertised. Having to climb the ladder every 10 days is not very pleasant.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, BigR1965. We appreciate your feedback. We’re glad that the setup and installation of your Nest Cam (battery) went easy for you. We understand that having to charge your cameras more often than you should, can be an inconvenience. You can extend the battery life of your cameras by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Check this link for more details: https://support.google.com/googlenest/answer/10901611
Meanwhile, you might want to consider connecting your cameras to a power outlet with the included power adapter for continuous power and to keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use, and you can use a compatible weatherproof cable (sold separately).
If help is required, you’ll find our dedicated team ready for your support needs here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Rated 4 out of 5 stars
not bad at all
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I set my expectations after reading the reviews about the cameras and I like them so far. I had the non battery ones before and I understand what everybody is complaining about, not being connected to the nest app and only working with the google home didn't feel like a deal breaker after all. you can always choose to only view your cameras on the google home app and see everything together without being disturbed by all the other smart devices connected to the app. Also being on Idle not a big issue since it will detect motion just as well as the old versions, it's a plus since it saves battery. quality can be changed if you don't like what it's defaulted to and I'm keeping them on high quality and they both capture clear videos. battery life is good so far, %94 after over two weeks. I wish they had two charging wires as everybody mentioned and for that I'm skipping one star but other than that I feel they're great google cameras for the price.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 4 out of 5 stars
Good cams, worth the effort
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good video and audio. Very easy to install although I had to try multiple times to get all the way through the process. Battery life so far is great. Wish they were constant on like the other nest cams but other than that very good cams.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Perfect fit for Google Home
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, we are a Google-centric home. Second, I read all the negative reviews of this camera and I was certainly ready to take it back if it did not meet my needs. Most of the really poor reviews were from former Nest camera (before Google) users. We do not fit into that category. This was our first outdoor security camera. It was easy to set up. However, I was a little taken aback by the requirement to install it between 6 and 6/1/2 feet from the ground. The good news is that this makes it easy to take down and recharge. The bad news anyone could easily reach it. The magnetic mount is very strong, and I am hoping would-be porch pirates will not know it can be pulled off its mount. It definitely took some time to figure out all the settings. The bad news was the amount of trial and error it took to get it set up the way I wanted it. The good news is the design of the settings allowed me to eventually set it up the way I wanted it. The other big complaint I read about in the reviews was the battery life. First, it is a trade off. I always intended to use this camera on battery power. Every few years when better models of security cameras are developed, I will be the replacing this one...easily! Second, I only need this camera to capture people...not cars, not animals...just people. Set up in that manner, the battery life has been quite satisfactory, going down only 1-2 percentage points a day. I can live with that! We live in a condo. It is a good neighborhood and our doors are quite visible, so I am not overly concerned about break-ins. However, I did want to know when packages were delivered so I could bring them in the house as soon as possible and avoid tempting any porch pirate. I did have to increase the sensitivity on this camera. One of our regular delivery guys is very quick and the camera only captured his back after he dropped off a package. But, it was good to know that change was needed. To sum up, after getting this camera set up just the way I wanted it, I purchased another one for our side door. I could not be happier I stayed with Google cameras for my Google-centric home.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there mwsnelso, thanks for being a Google advocate and we´re glad that you had an easy time setting it up. We´re sorry to hear about your concerns with the security of your Nest Cam (Battery).
It's possible to place an anti-theft security mount for your Nest Cam (Battery) if you have concerns about it being stolen. Check out this link to learn more: https://store.google.com/us/product/wasserstein_anti_theft_mount
Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
- Typical - About 3 months battery life (about 9 - 12 recorded events per day)
- Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
We´re glad to hear that you couldn't be happier with your Nest Cam (Battery). Please keep in mind that our support team is ready to help you with any support needs you may have, if you can reach out to us using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera qualityCons mentioned:Battery life
Rated 4 out of 5 stars
Wish they would bring the old cameras back!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do I love it? NO! Do I like it? Absolutely! I hate the fact that you have to use the Google Home app to view them. In addition, the battery does not really last that long as stated. However, the quality is awesome and the camera works as advertised.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Ramon, we appreciate you taking the time to write this review. We're glad that your Nest Cam (battery) works as advertised, and are sorry to hear your poor experience with using the Google Home app, and the camera’s battery life.
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We’re working on a seamless solution to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. Also, using Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. This means you get a simpler interface and a simpler way to connect all your devices into a single environment.
Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link might be helpful: https://support.google.com/googlenest/answer/10901611
If you still have to charge the battery more often than you’d like, you might want to consider connecting your camera to a power outlet with the included or optional power adapter. Connecting to continuous power will keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use and you can use a compatible weatherproof cable (sold separately).
We can also check for other reasons why the battery life is less than expected. If you're willing to work with us, please get in touch with us through our available support channels found here: https://support.google.com/googlenest/gethelp













