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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2777 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers admire the excellent camera quality, ease of use, and strong overall performance. They also appreciate the straightforward installation and clear night vision. However, many customers have expressed concerns regarding the short battery life. Some users also noted issues with app compatibility, limited motion detection range, and occasional connectivity lags.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,777 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera's only the Battery would last longer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good camera, installation was very easy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well contructed and easy to install and set up. I ended up purchasing the outdoor extension plug so I have it recording 24/7 but that made installation only slightly more difficult. If you were just running on battery then installation would be even easier.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Nest cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the better cameras on the market, easy setup, only downside to me is the google home app

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great cameras for wireless system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing cameras video is very clear you can also speak through the cameras if your looking for a wireless system this is the system to buy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to set up and install. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality cameras. Super easy to install. I setup with solar panels so easy to install without plugging in or having to recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great pack of cams

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! The only thing I would change is an additional charging cable.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Marmorse. We appreciate your feedback and we’re glad that you find the Nest Cam (battery) with ease of use. We hear your concern about having one charging cable only for the 2-pack cameras. The inclusion of a single cable is intentional, as the cameras shouldn't usually need to be charged at the same time due to differences in usage, such as event frequency or scene the camera is observing, sensitivity and event duration settings, and more.

      We’ll share your feedback with the right team as we’re constantly looking to improve the reliability, usability, and use of various features. If help is needed, let us know by visiting us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to download the app as we were told. No directions in the box. Once we got it we liked it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good overall. Wished the battery lasted longer. Sometimes the app doesnt connect right away and it appears you have to pay a subscription for it to record history beyond a short time frame.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wire free security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not going to lie, these have come in handy. We've been able to catch people in our community letting their dogs poop in our yard and notify them they were caught. Plus we feel a lot safer knowing we can see what's going on in and around our home.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery isn't strong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought one just like this one and the battery last awhile. But this one's battery is going dead in least than 2 months and needs to be recharged more often. The camera is good quality but the battery is poor on this one

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. Was so easy to install. It has great quality videos day and night. The charge lasts a long time snd it is placed whrte there is quite a bit of traffic. Highly recommend purchasing the subscription so you can look back at events whenever you want

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Ok but hardwiring would reduce trouble

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice clear picture. Battery life could be improved. Otherwise hardwiring would be less a hassel.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for your feedback. We´re sorry to hear about the poor battery life and hardwiring option for Nest Cam (Battery).

      Nest camera battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      If the battery life of your Nest Cam (Battery) doesn´t meet the recommended battery life above, then it´s important to check the frequency of events (per day) that you get on Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Camera purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rather have real receipt, than just i a paper of what i bought. It did come with a guarantee. The associate said it would in an email or i coould look it up. I dont know i just more or a physical person.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Buy only if in sale.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work well without hard wired but o my last one month. Charging connectors are finicky. I always have to brush them with sodium peroxide

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these cameras and plan on buying 2 more for our backyard too

    I would recommend this to a friend
  • Cons mentioned:
    App compatibility

    Rated 4 out of 5 stars

    Can’t really use the Nest App for the newer Cams

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a little bit disappointed that I can no longer use my nest app to view the video feed on newer nest cams and forced to use google home app. I have a few older gen Nest cameras/doorbell camera so I have to use both google home app and nest app to view the video feeds. It’s very annoying to switch between apps instead of having it in one app and I don’t really like using the google home app to view the cameras.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi nate17, we really appreciate you for sharing your feedback with us about the Nest Cam (battery). We can imagine how having to use two different apps can be an inconvenience for you, and we’re aware that longtime Nest users enjoy having the option to view the Nest camera feeds from the Nest app. However, our priority is to create an integrated experience with other Nest and smart home devices. While the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras, like you, can view your camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams.

      We request for your patience as we’re working on a seamless solution to create a better user experience. Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app. And if you need help with any concerns about the performance and functionality of the camera, you're always welcome to let us know here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    True Nest Camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you plan on putting outside cameras save yourself some time and get this google camera instead of the wire google camera. You would thank me later and instructions are straight forward.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Best wireless cameras

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these Google wirelees cams. So easy to set up and easy to use on the Google home app. Great picture quality, field of view and clarity. Microphone and listening capabilities are perfect. I now have 4 on the outside of my house and one wired cam inside.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery could be better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is very good however, battery life could be better. I've had to charge the camera twice so far.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Mando, thanks for posting your feedback about Nest Cam (Battery), and we’re sorry to hear that your experience with its battery life is less than ideal.

      Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link might be helpful: https://support.google.com/googlenest/answer/10901611

      Here are some typical scenarios.
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      If you still have to charge the battery more often than you’d like, consider connecting your camera to a power outlet with the included or optional power adapter. Connecting to continuous power will keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use and you can use a compatible weatherproof cable (sold separately).

      Feel free to get in touch with our dedicated team if further assistance is needed, here: https://support.google.com/googlenest/gethelp Nest