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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2777 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the excellent camera quality, ease of use, and strong overall performance. They also appreciate the straightforward installation and clear night vision. However, many customers have expressed concerns regarding the short battery life. Some users also noted issues with app compatibility, limited motion detection range, and occasional connectivity lags.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,777 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Affordable Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product overall. Easy install and use. Good price point. Respectable battery life and great motion detection. Included theft prevention wire seems flimsy, recommend purchasing after-market wire if you're concerned about theft of the device. Would recommend to anyone looking to start their home security array.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Video camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture & easy set up easy to monitor and use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is good. However, the battery life is not that great.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi CG1216, thanks for sharing your feedback about the good picture quality of the Nest Cam (battery), and we’re sorry to hear that the battery life is below your preference.

      Battery life depends on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Check this link for more details: https://support.google.com/googlenest/answer/10901611

      Here are some typical scenarios.
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      If you find yourself in need of any help or guidance, please don’t hesitate to let us know here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Google Ruined Neat- horrible batter life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be a huge fan until Google purchased nest and ruined one of the best solutions for homeapplications. These camera do a nice job but the battery life is terrible. The other issue with Googles approach of poor cloud services cause serious lag from the time an incedent / activity occurs to the time you get a live update. The notification are can lag by a minute at times.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Getrusty. Sorry you’re having trouble with battery life and notification with the Nest Cam (Battery). Battery consumption will depend on factors including activity, temperature, and selected camera settings. On average here’s how long the battery will last on a single charge:

      Busy - About 1 month battery life (about 25 - 30 recorded events per day)
      Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
      Quiet - About 6 months battery life (about 2 - 5 recorded events per day)

      Here are a few tips to conserve battery:
      1. Optimize its video quality.
      2. Shorten the length of time for which events are recorded.
      3. Take longer to begin recording between events.

      We’re just a click away if you need support: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm happy .... replaced another brand cameras with this because I initially wanted to go with something wired. After looking at many, decided to try the Nest Battery Camera. Haven't had it long enough to comment on battery life. It is easy (and fast) to charge, and has great video quality. Especially easy to monitor from the Google Home app which I was already using for my Nest Thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great camera for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and these work better than the prior version. Adding to my current account was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid camera with great picture quality. Integrates very well with Google Home. The only thing that keeps me from giving it 5 stars is the charging can be a pain sometimes. The charging pins have to be cleaned from time to time before charging or it won't begin to charge.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Manny. Thank you for choosing Nest Cam (battery). We're delighted to hear that your experience with the device has been awesome. We appreciate your feedback with the charging pins and have taken note of it. If you are in need of any assistance, please don't hesitate to contact us on our Google Help page for additional support here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Google nest wireless camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very easy to install and setup! Clear quality. Everything is as expected

    I would recommend this to a friend
  • Cons mentioned:
    App compatibility, Battery life, Compatibility

    Rated 1 out of 5 stars

    Google Home App Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could return but took too much time to get it setup after purchasing. Buyer beware - not compatable with the Nest App. I shoulda done my research before just assuming that this would connect with my other Nest cameras but I didnt. Google Home app is terrible for video monitoring! Not only can I not see this camera where my other camera feeds are, it only shows event activity when reviewing video, doesnt alert you to a low battery, doesn't wake up fast enough to record an event which knocked the camera down even though an animal walked in front of it several hours later, and doesnt allow zoning. What a waste of money.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there TheLadyValkyrie, thanks for posting your feedback on your Nest Cam (battery) and we're sorry to hear that your experience was less than ideal when it comes to using the Home app. Our goal is to make the Google Home app as the one place you can control all your Nest and other smart home devices and create an integrated experience with the Google Assistant. Your patience is appreciated as we improve further with incorporating your Nest products with the Google Home app and making it better for you. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Overall nice Google backed product, read more

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a well integrated Google product, seemless connectivity with Google home, which works on Apple and Android. After 11 months of usage, no issues with connectivity, was able access the camera remotely, even from otherside of planet , thanks to powerof Internet. Got two cameras, one is flickering in the night, looks like IR (infra red) module could be broken. Functinality in Day is good. Is battery powered, however needs charging, but also can take external power. So if you are planning for leaving long term 2 weeks or more, recommend buying external cable, costs extra. Also has magnetic bases, gives flexibility with installing on doors without additional tools. Pricing is on the higher side. I am hoping Google will replace my faulty camera whichisstillinwarranty, that is one of the reasons I bought this camera, my experience with Google with another claim was good. If you have a slightly higher budget and want Google backed product, i would go with this. Also for camera recordings, default free event history you only see last 3 hours of information, the monthly plan costs extra.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Karthik. Thanks for choosing Nest Cam (battery). We're glad to hear that you're enjoying your experience with the device. We'd like to know more details about your camera flickering and help by providing you with troubleshooting steps that may improve the performance of the device. We recommend reaching out to our support team so we can improve on your overall experience. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google Nest-Cam to Keep an Eye on my Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Nest-Cam cameras are great for keeping an eye out on your home and surroundings. Because they’re rechargeable, there’s no need for wiring and they can be mounted anywhere. They connect to my Google Home app thru our wi-fi, so I can see everything from my cellphone and it lets me know when a person (or pet) is seen by the camera. Plus I use facial recognition in Google Home to let me know who it is. Great addition to my home!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Better Than Expected

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my pre-wired cameras. The battery life is better than I was expecting but night vision and image quality is far beyond my previous different very common brand cameras!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Wish battery lasted longer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality however the battery lasts me a little over 2 months with the best quality and medium sensitivity. Hoped it would last a bit longer. I turned the quality to the lower setting but it didn’t help much. You have to use the google home app to view video but it can sometimes take long to load or view events. The Nest app was much better in this. Shame It doesn’t work there.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      thanks for taking the time to share your feedback. We are sorry for the poor battery life with your Nest Cam (Battery).

      Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      - Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
      - Typical - About 3 months battery life (about 9 - 12 recorded events per day)
      - Quiet - About 7 months battery life (about 2 - 4 recorded events per day)

      If you're willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn't related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought another camera to add to my system. These work great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest Indoor outdoor camera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product works great. Got it installed yesterday by Best Buy and didn’t take long at all to install. I have a Google Nest Camera With the floodlight that I’ve had for over a year now, so I purchased a second camera. Google Home app helps me monitor the two cameras plus I’ve got installed a Yale lock system which is also controlled with Google Home and nest thermostat and I can also control with my Google Home app. I have my smart home set up going on . the two cameras in the lock I purchased from Best Buy. And because I’m a total tech member, I had Best Buy come and install all three products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to assemble and good one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great security product and easy to assemble.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Next Cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and ease of use. Was simple to add onto our existing system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great cameras phone app friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the 3 pack and bought a single as well. Good reliable and very functional.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    NEST CAMERA NOW GOOGLE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have enough words to explain my disappointment. I had Nest cameras for many years until Google took over. After that, my cameras became a complete disaster. Before Google, my cameras worked fine and fast and I was able to record and speak through it without any connection problems. It was very easy to navigate through my cameras using the Nest app. Now my cameras do not work properly meaning that responding to the door bell can take up to 30 seconds to a minutes. My cameras are constantly losing connection ain’t no matter how fast and strong your Internet and Wi-Fi is. I will not recommend to purchase these cameras or anything related with Google. I will wait for my cameras to die because I already spent a lot of money in it, but I will never ever buy cameras connected with Google anymore. My experience with Google is the worst and you will regret it too if you buy the cameras. My sister uses a different system and different cameras he has no problems with connection, listening, recording, speaking through it. You are not gonna have any clear communication or connection with Nest Google anymore. Do not buy this cameras you will be sorry like me.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Consuelo. We’re sorry to learn that you’ve run into issues with the Nest Cam (Battery). We understand your experience wasn’t the best. We’d like to look into your concerns and get your device back up and running smoothly — when you’re ready, reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera recommend 10 out of 10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras have two at my house so easy to install and what a deal Best Buy had for them saving me $60

    I would recommend this to a friend