Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 12338895
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the excellent camera quality, ease of use, and strong overall performance. They also appreciate the straightforward installation and clear night vision. However, many customers have expressed concerns regarding the short battery life. Some users also noted issues with app compatibility, limited motion detection range, and occasional connectivity lags.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Home cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture clarity and sound clarity. Barely looses any resolution when you zoom all the way in
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Easy set up
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install.. love the magnetic feature. Clear wide picture.
I would recommend this to a friend - Pros mentioned:Overall performance
Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job I asked it to do. Able to keep an eye on the pool when I’m home or away.
I would recommend this to a friend Major Change Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WIth a few changes this would be a solid system, but until then, I cannot recommend these. What to change: 1. Google should let us decide how often we want to get notifications. For now you can only receive a notification once every 10 minutes during the "cool down" phase - which renders this essentially useless as a security camera. Say you drive away from your house, the camera will notify you of movement - your car, and then you will not receive a notification for the next 10 minutes. OK simple solution is turn the camera off, and turn it on once you clear the camera's field of view. Great! What about a package being dropped off at your house - notification received. But then 5 minutes later a porch pirate comes and steals that package - YOU WILL NOT RECEIVE A NOTIFICATION! This is so crazy to me that Google decided this was a good idea. The theft of the package will be recorded, but you will not receive a notification of it because it was within 10 minutes of that first notification. 2. Battery life is good, losing about 1% a day even in 10 degree weather with about 1 minute of recording per day. But recording time is capped at 3 minutes max on battery. Again, Google, let us decide! 3. Distance - one of our cameras captures distance 30 feet away. The other only about 6 feet. Have swapped the cameras in the locations and nothing changes. 4. Dark color. Some of us do not want these to be so visible. Sure there are skins and covers but the manual clearly states not to cover the cameras, presumably not to affect performance/heat. WIth a few tweaks this would be a solid system, but as of now, for most uses, they are not good enough.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi HaloJones, thanks for sharing the details of your feedback about the Nest Cam (Battery), and we’re sorry to hear of your issues with the event detection, recording, notifications, and its color design.
You can create custom Activity Zones for your camera or doorbell for different types of activities that you want to be notified about. Just use the app to draw a zone around a specific area in your camera’s view. Activity Zones can send specific alerts for activities seen within a selected area of your camera’s view. Learn more using this link: https://support.google.com/googlenest/answer/9207697
Also, you can choose which events your camera or doorbell can detect and record (people, motion, package, etc.). From there, you (and each member of your home) can decide which of those events to get notifications for. If an event is turned off, you won’t get notifications for that kind of activity.
We’re taking your feedback seriously as it helps us better understand our customer preferences and needs, this may help us improve our products and services by knowing what areas we can work on. Meanwhile, you may get in touch with us anytime so we can assist you further and guide you with using the cameras in the Google Home app effectively: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Great camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always works and love the quality of the video. Never had a problem with these cameras. We have four of them now positioned throughout the property
I would recommend this to a friend - Cons mentioned:Battery life
Decent Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid camera, average battery life when not connected to the charger. But average camera, better than Arlo. Very minimal lag but tends to not have good audio on Android devices.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Clectro, thanks for taking the time to share your feedback. We’re sorry to hear about the battery issues you have with Nest Cam (battery).
For the battery life, it will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
- Typical - About 3 months battery life (about 9 - 12 recorded events per day)
- Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
If you’re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn’t related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. We’re hoping that you’ll give us another chance to improve your experience. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of use
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best camera quality and asthetics! 5/5 video quality and easy set up
I would recommend this to a friend Great wireless camer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this camera set up looking down my alley. I love that it is wireless and connects easily to my wifi. My only dislike is the fact it only takes clips of activity instead of 24/7 footage like my other Nest cameras. If I want 24/7 footage I would have to plug it into a power source outlet instead of the solar power panel I have connected to it. And the fact that I have to use the Google app to view footage instead of the Nest app. But I wouldn’t want any other camera.
I would recommend this to a friendHighly recommend great quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend if you don't want to run wires we did add the the small solar panel and have never had an issue and we have purchased three cameras and three solar panels always charged always available to view our cameras would definitely recommend also great resolution would recommend spending a little more for more space via the cloud to be able to review for their back than the standard aside from that excellent
I would recommend this to a friend- Pros mentioned:Overall performance
Google cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras for keeping your home feeling safer, 24/7 recording is a big plus!
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Nest camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this camera for more than one reasons. It's durable, video quality on point, set-up easily and good battery life
I would recommend this to a friend Excellent cams
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything you need for the best of all the most important things to know when you're looking for an amazing and the great service that has a great experience with the quality of your products
I would recommend this to a friend- Pros mentioned:Ease of use
Easy set up! Stable app performance.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to set up! And easy app connection from anywhere! I have yet to have an issue logging in and seeing live video. I also signed up for the premium storage online and live that.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
I am watching you
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, easy to setup, fast connect clean vision.
I would recommend this to a friend - Pros mentioned:Camera quality
great video quality, great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to install, and great video quality. connecting to Google Home with my ring doorbell made it perfect combo.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The yard cameras have been a nice supplement to the Google products in my home. Easy install and moveable, too.
I would recommend this to a friend - Pros mentioned:Camera quality
Color and sound is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are great. They are in color and the sound is very clear
I would recommend this to a friend - Pros mentioned:Ease of use
Great cameras
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras and easy to setup and use. Only thing I wish is that you could subscribe for 24/7 history with the wireless cameras. It will only work when the cameras are powered with cord.
I would recommend this to a friend - Cons mentioned:Battery life
Solid Cam
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid camera, misses an occasional alert during a cool down period. The battery only is nice, having the option of plugging in is great. Wish it came with waterproof cord
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, thanks for posting a feedback about the Nest Cam (battery), and we’re glad that you find it a solid camera.
Google Nest attempts to send you the right number of alerts at the right times, so the camera will trigger a short cooldown period each time a notification is sent. While the duration of the cooldown period varies by alert type (person, sound, motion, etc.) the behavior remains the same. Once an event begins, an alert is sent and the cooldown period begins. Until the cooldown period expires without any new activity of that type, no new alerts of that type are sent.
We hear your concern about having the weatherproof cable included with the purchase of Nest Cam (battery), and we’ll pass it along to the right team as we’re always looking for ways to improve our products and services. Meanwhile, you can use the included power adapter to connect your camera to a power outlet for continuous power. However, please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use.
For questions and concerns about the performance and features of the Nest cameras, our dedicated team of support is ready to provide you with assistance here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Great Camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Ring cam but wanted to test this out as well. So happy I did. It connects to WiFi via 2.4 ghz AND 5 ghz networks (Ring does not) so I was able to set it up on my 5 ghz network and have less issue with congestion. This is installed on a fairly busy stret and relatively high up and the audio on this (both speaking and listening) through the cam is pretty good. The assistant interface for the history play ack is not as well set up as Ring but, the overall experience is a good one.
I would recommend this to a friend