Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 12338895
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Pros mentioned:Camera quality
Great value for these cams
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are great, quality in sound and video are good as well. It took me awhile to figure out to reset them to a different router, luckily YouTube helps. I have one on a google cam stand the other mounted on the magnet mount. Feel very secured on the magnet mount.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Google Product Of The Year
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras. They look awesome and easy to install.
I would recommend this to a friend Cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera system for the price. Easy to charge and attach
I would recommend this to a friendgood and robust
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good and has been robust so far. using for home monitoring
I would recommend this to a friend- Pros mentioned:Camera quality, Ease of use
Great camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup up an use. Very clear picture and sound
I would recommend this to a friend - Cons mentioned:Battery life
okay but wired one is better
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a okay product, I bought wired one and this one, i think wired one is better, because the battery wont last very long if you are in a busy street . screen image is not very clear
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello Nick. Thanks for sharing your experience with your Nest cam battery. We want to help you get the most out of your battery life. Here are some tips that might help: https://support.google.com/googlenest/answer/10901611?hl=en&sjid=8046676777654502872-NA
In addition, if you'd prefer continuous power, you can also install a compatible power cable for your device. This way, you won't need to worry about recharging the battery: https://support.google.com/googlenest/answer/10919314?hl=en&co=GENIE.Platform%3DAndroid&sjid=8874468651479483859-NA
Highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend. Great range and clarity. Will buy for backyard
I would recommend this to a friend- Pros mentioned:Camera quality
Clear view
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really clear views of people and my packages when delivered.
I would recommend this to a friend - Pros mentioned:Camera quality
got cha
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love them very clear picture and verry good sound.
I would recommend this to a friend - Cons mentioned:Battery life
For future buyers beware...Battery charging issues
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 6 Google cameras so far and I think this last purchase (Google outdoor wireless/battery) will be the last. It's sad as I was hoping to buy 2 more outdoor but I'm now re-assessing other cameras. I hope Google and Bestbuy stops selling these as it is shortchanging their customers. Aside from removing most of the original Nest features like the ability to scrub videos, if you look at Google community you will see that there are lots of issues around the battery options. The wired are OK. I've never had problems with Google/Nest cameras (I think I have all of them except the floodlights). This one purchase for my 2nd time charging it (about 6 months out from purchase) took way past 12 hrs. I strongly believed I've got a defective one but Bestbuy wouldn't honor the warranty since I did not purchase the GeekSquad plan. So I guess there's no point anymore to buy directly from BestBuy then. If you must buy it, at least purchase directly from Google so you'll have the history and the possibility of getting support. I'm now stuck with this one odd camera that I would have to leave overnight for charging in the future which is not supposed to be.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi there, we're very sorry to hear about the battery issue you're experiencing with your Nest Cameras. We understand how frustrating this situation can be, and this isn't the experience we want for you. To better investigate the camera's behavior, we recommend getting in touch with our support team to explore available options for assistance.
Tap here to get in touch. https://support.google.com/googlenest/gethelp?hl=en
- Pros mentioned:Camera quality
Google nest recommendation!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Longer the quality and durability. Long battery life with clear sound & picture!
I would recommend this to a friend - Cons mentioned:Battery life
Fine Camera, lacking features
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life is no where near advertised. I get about a week on a charge. They could last much longer if there was a way to trigger them on and off with Google Home Automations or even a simple turn on when away, but sadly no such setting. Can't even schedule them on or off at certain times of the day. People have been complaining about this since they came out, but Google has yet to remedy this.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey DavidM. Thanks for sharing your experience with our Nest Cam Battery. We want to help you to get the most of your device. Visit this link to learn more about how to increase the battery life: https://support.google.com/googlenest/answer/10901611?hl=en&sjid=15614905711451372750-NA
And you can also explore creating custom routines for your device: https://support.google.com/googlenest/answer/9220484?hl=en-CA&sjid=15614905711451372750-NA#zippy=";
Good enough, but google sure is messed up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is decent, does its job. However now that google has fragmented the nest ecosystem, those of us that have "older" nest products now have to live with two different platforms. If I want to see these cameras, i have to go to the home app. Other cameras, to the nest app. History in one, not the other. Alerts from nest app and sometimes the home app overlap. Its silly.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Cywolf1, we're sorry to hear that you are not pleased with the move we made to the Google Home app for the new generation of Nest cameras, including Nest Cam (Battery).
Our goal for the launching of the new generation of Nest cameras is to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest camera and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
You may transfer your old Nest cameras to the Google Home app together with your Nest Cam (Battery). Here's how: https://support.google.com/googlenest/answer/9893532
Our support team would be happy to help you with your support concerns. Please reach out to our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Great cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are great. We bought them to monitor the dogs when they are in the yard. The clarity is great. The battery life is really good. They recharge quickly. They are completely wireless, so I can put them anywhere.
I would recommend this to a friend - Pros mentioned:Camera quality
Eye spy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to spy on the thieves. Wow, it works! Still have thieves, but now I can see them !
I would recommend this to a friend - Pros mentioned:Ease of use
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a Christmas gift for my father. Very easy to set up and install.
I would recommend this to a friend - Pros mentioned:Camera quality
Great camera and easy to use interface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is great for home security. Must have got any surveillance setup.
I would recommend this to a friend - Cons mentioned:Battery life
Recharging the camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are great, however not a fan of the recharging of the cameras. They last for me about 10-14 days.
I would recommend this to a friend - Pros mentioned:Camera quality
Gets the job done.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has met our needs for outdoor security. Vey clear and sound quality is good.
I would recommend this to a friend Not built for outdoor use! Experience
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this item for an outdoor device. It was engineered to fail. Corrosion will build up where the charger port meets the camera. The design is not built to be waterproof or anywhere close to it. Mine lasted about 6months under an awning. Google would not even consider any warranty because I had everything except the useless cord. A C-port would have been better, still would have failed, but easily replaced. Do not buy for outdoor use. There are way better-engineered cameras for that purpose. Indoor use, sure, go for it, just know that the cord is one of a kind and uses a magnet to secure to the camera. The magnet is weak and short. Tends to fall out often. I have had two so far. Regret the purchase, and disappointed in the customer service treatment. Thanks, Apple, I mean CJ, for the awful customer experience. Tossing the nest as a whole, as I have 6 products and will use something reliable. There are free services for outdoor cameras. Not 99 dollars a year and expected to go up. Plus the software is kinda janky.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, PaulM. We’re sorry to see your experience with the Nest Cam (Battery) and our support team wasn’t the best — we totally understand your frustration with that. We’d be happy to continue looking into your concerns and get you the best solution we can. When you’re ready, reach out to us here: https://support.google.com/googlenest/gethelp
