Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 12338895
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the excellent camera quality, ease of use, and strong overall performance. They also appreciate the straightforward installation and clear night vision. However, many customers have expressed concerns regarding the short battery life. Some users also noted issues with app compatibility, limited motion detection range, and occasional connectivity lags.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Nest Cam First Gen is much better although powered
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery drains fast if in a high movement area, people, cars, etc. Video quality isn’t any better than First Gen. Would have expected more from a company like Google.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, David. Thanks for your feedback about the Nest Cam (battery). We’re sorry to hear that your experience with the battery life and the video quality is not exceeding your expectations.
We always aim to improve our products, and your experience highlights areas we can address. Motion detection does impact battery life. We recommend checking out the Home app settings to adjust recording frequency and video length to optimize battery usage for your environment. Here's a helpful guide: https://support.google.com/googlenest/answer/10901611
Also, while the Nest Cam (battery) maintains the same resolution as the first generation, it offers improved image processing for better clarity, especially in low-light conditions. You can adjust your camera's video quality for sharper images. Just remember, higher quality uses more internet bandwidth, and your camera will automatically find the best balance between detail and smooth streaming based on your available bandwidth. Visit this link to learn more: https://support.google.com/googlenest/answer/9218596
If more help is needed, you’ll find our dedicated team ready for your support needs here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Nest Camera Outdoor
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my camera it provides great quality and it stayed up during storm Helene.
I would recommend this to a friend - Pros mentioned:Camera quality
Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good camera, excellent quality It looks very good in the day and at night it focuses everything very well, no complaints about it.
I would recommend this to a friend - Cons mentioned:Battery life
Google camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery charging times needs to improve. In cold weather stop working.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Sanat, thank you for sharing your review. We're sorry to learn that you're experiencing battery issues with your Nest Cam (battery). We'd like to know more details about this issue as well as why it doesn't work in cold weather so we can better identify the cause and provide you with some troubleshooting tips that may improve your experience. Please contact our support specialists so we can further assist you with your concern. You can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Not satisficed with my security camera purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was sold something different then what I asked for. I was told I was buying Security Camera that would be hard wired not requiring recharging a battery. What was installed were battery operated cameras requiring recharging. They are ok but the battery charging looks like it will occur about every 4 weeks.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, thanks for sharing your experience about Nest Cam (Battery). We’re sorry to hear that you got an incorrect device.
For the battery life, it will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1.5 months battery life (about 20 - 25 recorded events per day).
- Typical - About 3 months battery life (about 9 - 12 recorded events per day).
- Quiet - About 7 months battery life (about 2 - 4 recorded events per day).
We recommend contacting BestBuy about their return/exchange policy. You may also contact our support team for further assistance with your concern, by simply reaching out to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Good Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Quality, but wish the picture wasn't so wide angle.
I would recommend this to a friend - Pros mentioned:Installation
Nest cams are so worth it.. if they're on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera with a handfull of super easy mounting options. A breeze to install and set up. Typical google cam so no complaints!
I would recommend this to a friend - Pros mentioned:Camera quality
Does not show up in nest app , only Google home
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The over all camera works great. But if your expecting the camera to show up in the nest app your going to be highly disappointed. You also can't get this camera to stream to nest hub max or onto a Google TV like nividia shield. This camera only shows up on Google home, and only on your mobile. Can't view from pixel book either. The nest to Google home migration is a hot mess and I was looking to go Google all in all cameras , but not now If I can't stream on TV and completely upsetting.not even on nest home max. I will be returning because of this.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Ninjaneer, we appreciate your feedback. We're sorry to hear about your disappointment with the Google Home app, and that you're planning to return it.
We wanted to use the Google Home app as the one place you can control all your favorite Nest and other smart home devices, and Google Assistant. It offers you a lot more benefits since you have access to Google´s security features as well. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. If you´re willing to try, you may set up your other Nest cameras to the Google Home app. Here´s a guide that you can follow: https://support.google.com/googlenest/answer/9893532
We value your feedback and we'll make sure to pass them to our product team, since we're always searching for ways to improve our products and services. We’d also like to learn more about the migration issue you encountered, and see how we can improve your experience. Please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Great Outdoor Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras are easy to set up and for a decent price.
I would recommend this to a friend - Pros mentioned:Camera quality
yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a very long battery life and have good quality video
I would recommend this to a friend - Pros mentioned:Camera quality
Good Camera with google system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality! Clear picture but connection sometime drop need more work
I would recommend this to a friend - Cons mentioned:Battery life
Well made product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made, easy to install. Battery will drain with frequent use.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Tank, thanks for your feedback. Battery life of your Nest Cam will depend on factors including activity, temperature, and camera settings that you select. You may extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
Typical: About 3 months battery life (about 9 - 12 recorded events per day)
Quiet: About 7 months battery life (about 2 - 4 recorded events per day)
It only takes around 4-5 hours to fully charge the Nest Cam (battery). The Google Home app shows you how much time you have left until your battery will need to be charged, and the app will also notify you once the camera needs to charge.
We greatly appreciate your feedback as it helps us better understand our customers’ preferences and needs. For issues with the performance and features of the Nest Cam, please let us know and we’d be happy to help you, here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Mr
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice camera. They need to be close to the wifi so you don't run the battery down.
I would recommend this to a friend - Pros mentioned:Ease of use
Worth the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are - by far - the easiest cameras to setup and use. They just work and consistently so. My only complaint is that the google nest aware premium subscription is pretty pricy and necessary if you want to get full use of the camera’s features.
I would recommend this to a friend - Cons mentioned:Compatibility
Buyer Beware-Does not work with Nest Home on a PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this camera within approximately one hour of owning it, for one reason. It is not compatible with the existing Nest Home system - and CANNOT be viewed from a computer. I currently have 5 previous Nest Cameras (a combination of IQ, Indoor, Outdoor and Doorbell) and needed to add another camera to cover a different area of my home. Since this is all Nest (Google) offers now, I didn't really hesitate. Nor did it occur to me to research any further than the specs of the camera. Upon attempting to set it up, I slowly discovered the major problem with the new camera models. I attempted to add it to my existing Nest Home App, and was told I need to use the Google Home App for this device. I knew Google bought Nest so I figured, this was just another change. I went ahead and downloaded the new app and continued on. It took a lot longer to add then all my other cameras did with the Nest Home App, but that was fine. When it was done, I could see all of my cameras in the Google Home App - great, I thought. I was done. Well, not so fast. I pulled up the Nest Home on my laptop and the new camera wasn't there. Maybe I needed to go to a new site? That's when the searching started, and I found complaint after complaint about Google and how their new cameras do not play nicely with Nest Home and you cannot access Google Home on a computer. It is only available via App. And, the App doesn't really have much in the way of settings like Nest Home does. I couldn't even find zones, but I honestly didn't look long because at that point I was already boxing it back up to take it back. Sure I use my App to view my cameras when I'm out and about, but when I'm home I want to pull them up on something a tad larger. And sometimes I want to save video clips or take screen shots to save to my hard drive - possible through the app I suppose, but far from quick and easy. Bottom line - if you're expecting to see this camera with all your existing Nest cameras in the Nest Home app AND in Nest Home on your computer, you will be disappointed and possibly very frustrated. Either find an older version still for sale (I found one on Amazon) or wait until Google gets their ducks in a row and fully integrates their new cameras.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi MizGMarie, thanks for taking the time to share your feedback about your experience with the Nest Cam (Battery), and we’re sorry to learn it’s a disappointment for you.
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We’d like to give our customers choice, to make devices for every home, and we’re continuing to support the Nest App. New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams.
We understand your decision to return it, and if you’d like to try the new Nest cameras again in the future, our dedicated team will be ready to help you with any concerns you may have here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Worth the money if you’re invested in Google
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth it. Long battery life as well. Simple to Mount and set up
I would recommend this to a friend - Cons mentioned:Battery life
Manufactured Defect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't stay charged. Third one I've purchased with same results.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, GerrardL. Sorry you’re having trouble with battery life on the Nest Cam (Battery). Battery consumption will depend on factors including activity, temperature, and selected camera settings. On average here’s how long the battery will last on a single charge:
Busy - About 1 month battery life (about 25 - 30 recorded events per day)
Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
Quiet - About 6 months battery life (about 2 - 5 recorded events per day)
Here’s a few tips to conserve battery:
1. Optimize its video quality.
2. Shorten the length of time for which events are recorded.
3. Take longer to begin recording between events.
We’re just a click away if you need support: https://support.google.com/googlenest/gethelp
- Pros mentioned:Installation
Simply perfect!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and simple setup! Buy the power cables for these cameras and you have 24/7 recording!
I would recommend this to a friend - Pros mentioned:Camera quality
Great camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera amd video investment, very poweful csmera and great sound quality. I have the nest dootbell camera and both are very dependable and wortj it
I would recommend this to a friend - Cons mentioned:Battery life
App needs improvement.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adequate battery life but disappointed it doesn’t work with nest app. Have to have both apps, because google app not as good as nest app. Two of my other cameras won’t open in google app automatically and not as fast as nest app. Don’t think I will by any more products until there is improvement.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi JayD, thanks for posting a review. We’re sorry to hear that Nest Cam (Battery) didn’t meet your expectations.
Our priority is giving our customers choice and making devices for every home, and we’re continuing to support the Nest App. New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app, so all of your cameras can be set up and controlled in one place. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.
For the battery life, it will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
- Typical - About 3 months battery life (about 9 - 12 recorded events per day)
- Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
Our support team is always here to help. If you need assistance, feel free to contact us here: https://support.google.com/googlenest/gethelp