Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 12338895
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the product's excellent camera quality, ease of use, and overall performance, highlighting clear night vision and simple installation. However, a significant concern for many users is the poor battery life. Some customers also reported issues with app and general compatibility, along with occasional connectivity lags and a narrow motion detection range.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great cameras. Easy set-up and install. Very simple to pop off and charge, it lasts a long yime
I would recommend this to a friend Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 7th camera. They work great. One issue when it gets extremely cold outside during the day, it switches to B&W. When it gets above 20, back to color.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Underdog. Thank you for posting your concern on your Nest Cam (battery). The recommended operating temperature of the device is within -20°C to 40°C (-4°F to 104°F). We'd like to investigate further and help identify the cause of the issue so we can provide you with steps in improving the performance of your device. Please reach out to our team of specialists on the 'Contact Us' page of the Google Nest Help site here for immediate support: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Nice cameras
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and easy to install. Just what I was looking for.
I would recommend this to a friend - Pros mentioned:Camera quality
Security Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Google cameras and received the best customer service from Best Buy. I received all the information that I needed.
I would recommend this to a friend - Cons mentioned:Battery life
Nice Cam pack for your home security
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Cam pack for my front/backyard. Easy to install, and the battery is a little bit weak in the cold temperature. But you can always connect the wire to charge it 24/7.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Dannyr00, it's great to hear that you had an easy time installing Nest Cam (Battery). The batteries for your Nest camera will optimally charge within these recommended temperature limits: 32°F to 104°F (0°C - 40°C)
If you encounter any battery charging issue within the specified charging temperatures, please consider contacting our support team for further guidance and help using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Security cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras work so great. I just love them. I would suggest them to anyone.
I would recommend this to a friend - Pros mentioned:Camera quality
Easy installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are excellent. But not much value in the "bundle", you would pay 1 penny less if you purchased 2 separately.
I would recommend this to a friend Great, but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Firstly, let me say that this device has lots of pros. The ability to have a battery powered security camera which I can install anywhere is very nice. Some folks have complained about the video resolution but I personally find it adequate. HOWEVER, there are a few limitations that are infuriating. The fact that this is a Google NEST camera but doesn't allow you to use the NEST app is very annoying. Instead, you are forced to use Google's clunky and half-baked "home" app which is slow, buggy, and allows for limited customization. Secondly, there is a subscription fee if you want this camera to be useful at all, which I really wouldn't mind, except that it is shockingly overpriced.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello VermontAviationGuy, thank you for posting your review of your Nest Cam (battery) here. We're sorry to hear that your experience has been less than ideal when it comes to using the Google Home app for the device. Please know that our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. If you need further assistance or have additional questions about Nest Aware, we recommend that you reach out to our support specialists and let us help you in finding a better resolution. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
No color video at night, and "live view" is iffy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. I have 1GB Wi-Fi speed. I bought this camera a few days ago. I am very disappointed. It is problematic trying to get a live view once battery percentage drops below 70. Also, at night, the video feed is in BLACK AND WHITE, even though there is a bright porch light somefour feet away!!! (What is up with that?) I have a Ring Doorbell located three feeet away; it has no problem providing clear colr video. I am searching for a different camera, as I will probably retun this pathetic device.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi trosoft, thanks for posting your feedback about your experience with using the Nest Cam (battery). We’re sorry to learn it’s a disappointment for you, and this is not the kind of user experience we want you to have. We understand your decision to return, but if you’re willing to give us a chance to help, you may visit us anytime at the Google Nest Help page for assistance and guidance: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Home Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my dad, he said it was to setup and sync to the app. He was able to mount it rather quickly and reports no problems since late 11/22.
I would recommend this to a friend - Pros mentioned:Camera quality
Quality camera on a budget
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera and quality for the price. Highly recommend and also recommend adding the outdoor power cable or solar panels.
I would recommend this to a friend - Pros mentioned:Camera quality
Solid
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. Good battery life. Would recommend to anyone
I would recommend this to a friend - Cons mentioned:Battery life
It works
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is eh, but nof bad. Used on our property up north because we had some people doin weird stuff
I would recommend this to a friend - Pros mentioned:Night vision
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent coverage. Love the 2 way speak feature. Camera has high quality night vision.
I would recommend this to a friend Decent camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are a lot bigger than I thought, and pretty bulky, but will get the job done. The magnet on them is very sturdy.
I would recommend this to a friend- Pros mentioned:Ease of use
Nest Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We enjoy having the Nest ecosystem in our house; it works well and is easy to use.
I would recommend this to a friend - Pros mentioned:Night vision
Nest camera.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work good. Indoor or outdoor. Wired or wireless. Night vision.
I would recommend this to a friend Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waited for these to be available due to the improvements to the previous generation and am disappointed. They are indoor, but do not have an "indoor" mount included, thats a $40+ extra and they dont sit level and the base isnt flat. They come with 1 charging cable, which makes no sense, battery or not as I would prefer to leave them plugged in. If you want them weather resistant, that also requires a different cable. For the price, I expected way more and will be returning them for a set of Arlo cameras.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Brian, thanks for taking the time to share your feedback about Nest Cam (Battery). We’re sorry for falling short of your expectations, and that your experience with the product is less than ideal. We value your feedback as it helps us understand our customers' needs and preferences better to improve our products and services. We understand your decision to replace them, but if you'll decide to give it another shot in the future, we’d be more than happy to help you with any questions or concerns that you might need: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Best Buy Naples has been AWFUL in getting back to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product but am BEYOND DISAPPOINTED that I bought a full years worth of INSTALLS and they did NOT INSTALL properly add I have been totally ignored for over a week. I don’t want to hear anything bout BUSY AT THE HOLIDAYS or similar. Absolutely inexcusable how Ramon has totally ignored me. If he is out sick, on vacation or whatever SOMEONE needed to get back to me. Ignored and totally dissatisfied with BB in Naples. I am beyond loyal and have been treated very well in OH but like SHI^^&** by Naples. And I arranged for install back in NOVEMBER so plenty of time to make it right….
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Dtraci17, we're glad to hear that you love Nest Cam (Battery). It's unfortunate that it wasn't installed properly.
If you want someone to install your Nest products for you, we only recommend contacting Nest Pro certified technicians from our official service partners like OnTech Smart Services to book an installation appointment. To learn more, check out this help article: https://support.google.com/googlenest/answer/9850152
If you need further guidance, please do not hesitate to contact our support team using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Great buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality and performance are great. Bought these to upgrade surveillance and was a good choice thus far
I would recommend this to a friend