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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2773 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's excellent camera quality, ease of use, and overall performance, highlighting clear night vision and simple installation. However, a significant concern for many users is the poor battery life. Some customers also reported issues with app and general compatibility, along with occasional connectivity lags and a narrow motion detection range.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,773 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cámara

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can see and hear everything so clear. Its notifications are so on point. It has not late response

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price! The look of this beautiful camera impressive and worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My 3rd Google camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat little addition to my existing setup. Install and setup was easy. Quality is as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and amazing picture quality. Easy to set up

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    battery life to be improved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very convenient to install any place around your home, but the battery does not last long, i mean only few days, which is very inconvenient

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, ChrisJ. We appreciate that you like the functionality of the Nest Cam (battery). We hear your concern about its battery life.

      The battery life depends on several factors including activity frequency, temperature, and the camera settings you select. You can extend the battery life of your doorbell by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Check this link for tips on how to save the battery: https://support.google.com/googlenest/answer/10901611

      Meanwhile, if you think that the battery life is significantly lower than expected, we welcome you to contact us anytime so we can investigate and help improve your experience, here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras, can be a little tricky to get the hang of. Especially recharging them. I have to do often with activity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Indoor outdoor cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality and easy to install or move around where ever needed.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Was concerned at first about battery life, but they actually last a few months. The quality at night is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These camera are great. Very easy to install and set up. Always working when I need them to be

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my first and definitely not my last one of the top 3 on the market

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras just sit there, cars in and out of garages, never a shot of them. the thing that is most noticeable is the movement of trees along driveway, Unless you are standing right under camera you will get an image. Very disappointed, they are worthless. Dogs always in backyard, never see them. Need a way to rectify this. Is there any support from Google.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, thank you for your review. We're sorry to hear you're not happy with your Google Nest outdoor cameras. We'd like to help resolve your questions and concerns. Please contact us at the following link, so we can assist you further: https://support.google.com/googlenest/gethelp?hl=en madebygoogle

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 3 cameras and had them installed by the Geek squad. Their service was e xcellent n ca.eras r working great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Mount Anywhere!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera. Love the ability to mount anywhere. Battery life could be better but is still pretty solid.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Okay for my purposes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very not impressed by how quickly the battery dies. It seemed to last longer at first and now I have to charge roughly every other day… but it is in my chicken run so I can check on them while I am at work.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi APeake, thanks for your insights. We're sorry to hear that your Nest Cam (Battery) quickly dies out.

      Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice cameras, but like the old Nest App better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are easy to set up. I liked the old Nest app better than Google Home, but these new cameras only work with Google Home.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey Mike, thanks for taking the time to share your feedback with us, and we’re glad that you found the Nest Cam (battery) with ease of setup and use. We’re aware that longtime Nest users enjoy having the option to view their Nest camera feeds from the web, and we are working on adding this experience. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app.

      Meanwhile, We suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app. And if you need help with any concerns about the performance and functionality of the camera, You're more than welcome to let us know here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Google cameras

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work great, especially paired with a Google home nest. The night vision quality is also very good

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera with easy set and installation. Highly recommend if you want one ecosystem and prefer the Google platform.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, solid battery life. Very easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Went up well and connected well to the internet.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Does the job but better options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little quirky but does the job. The Arlo Cams are better in my opinion especially the user interface much better. The battery is not the best either in high traffic areas..

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi NATE, thanks for sharing your feedback and experience with using the Nest Cam (battery), and we’re sorry to learn your expectations are not met.

      The battery life depends on factors including activity, temperature, and selected camera settings. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Visit this link for more details: https://support.google.com/googlenest/answer/10901611

      We’d be happy to share your feedback, about the user interface, with the right team for future improvement. We request your patience as we’re continuously working on bringing the full functionality to Google Home, and on a more seamless solution. In the meantime, if you need help with using the camera effectively in the Home app, feel free to let us know by contacting us here: https://support.google.com/googlenest/gethelp Nest