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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2773 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's excellent camera quality, ease of use, and overall performance, highlighting clear night vision and simple installation. However, a significant concern for many users is the poor battery life. Some customers also reported issues with app and general compatibility, along with occasional connectivity lags and a narrow motion detection range.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,773 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nest is great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. I bought these before I probably should have, as I didn't research, but it was not an issue. Great quality. Need another couple sets.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Polarbear, thanks for posting your feedback. We’re glad that you find Nest Cam (battery) great. Your feedback is important to us and your satisfaction is what drives us in improving our products and services. If you need any assistance, you can always reach out to our support team. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Awesome Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great cameras. They were a breeze to setup, the battery charge lasts for months, they see great in the dark. I couldn't be happier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very quick and easy to get set up. The Google home app is easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best set up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Easy to set up. Very easy to use with quick notifications. We have multiple of these cameras and love them.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Its a really good quality camera, and the convenience of the solar panel is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nest Camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best security camera in the market. Home app is great and video quality is extremely good day and night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dis functional camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Very easy to install and set up. The only problem I have is that the camera only stays on for 20-30 seconds then shuts off. I have turn camera off then back on again to get to work. That sucks.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Chef1, thanks for taking the time to share your feedback with us. We're sorry to hear that your Nest Cam (Battery) only stays on for 20-30 seconds before shutting down. We may need to take a closer look at the issue you are experiencing. The issue may be power related, or related to a software glitch, which may require a factory data reset. However, to ensure prevention of data loss with your Nest camera, especially if you're having an active Nest Aware subscription, we recommend contacting our support team for further assistance here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying these cameras. Good Quality easy-to-use Revi

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love all Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. Easy to install with no ugly cord hanging from house. Picks up pretty much everything in my front yard.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The best camars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Las mejores camaras ,se ven super claras y duradera bateria

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nest Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera but not so happy with the annual fee.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google cameras

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life charge once and they work foe weeks. Ease of use as well. Gives me the comfort of checking on my home while im away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing with an existing system was relatively simple. Field of view is an upgrade from the previous system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Enthusiastic user

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install and use w/ Google Home app. Long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all Google home products. Works with Google Home App, so no need for a separate subscription. Quick and easy setup. Great pic quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the base

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy install. Love the magnet base, makes adjusting the camera very easy. I plan to get a couple more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Googlecameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are easy to install and get online quickly! Purchased a black cover for them on Amazon so they could blend in more with my soffet. Work great!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    I would buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality only issue depending on placement depends on how quickly battery dies. If u have a busy street it will die within 3/4 days

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Wondermom, we appreciate your feedback. We're sorry to hear that you are experiencing shorter battery life for your Nest Cam (Battery).

      The battery life for Nest cameras will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of the camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Below are some typical scenarios for your Nest Cam (Battery):
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      You may want to check the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Efficent installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was quick and easy to setup with a lil drilling and setting, the magnetic stand made it easy to mount. Software changes made it a bit difficult to pair with exisitng home cameras

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, AppleD. Thanks for sharing a review on Nest Cam (Battery). It's great that you had an easy time installing it. However, we're sorry to hear that you're having a difficult experience pairing it with other Nest cameras.

      Here are some steps you can try out that may be helpful with the issue:
      - Ensure that all your devices are connected to the same Wi-Fi network.
      - Check for possible congestion in your network. You can verify this by disconnecting some of the devices that are connected to your network. You may then check if you will be able to see all your Nest cameras on the Home app.
      - Check for possible sources of interference. The thick walls and the different appliances in your home may affect the Wi-Fi signal between your devices and router. Ensuring that there are no sources of signal interference will help improve the signal strength for your Nest cameras.
      - If you're using the Nest app to manage your older Nest cameras, you may have the option to set them up on the Google Home app. Check out this help article to learn more: https://support.google.com/googlenest/answer/9893532

      We'd be happy to assist you with any other concerns you have on your Google Nest cameras. You may reach out to our support team using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    can of course recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item is easy to install and easy to use as well

    I would recommend this to a friend