Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 12338895
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the product's excellent camera quality, ease of use, and overall performance, highlighting clear night vision and simple installation. However, a significant concern for many users is the poor battery life. Some customers also reported issues with app and general compatibility, along with occasional connectivity lags and a narrow motion detection range.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Much better than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected. Battery life, picture , sound quality better than expected. Set-up was a breeze.
I would recommend this to a friend - Pros mentioned:Installation
Google Nest Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice camera. result and installation is very easy. and looks perfect product.
I would recommend this to a friend - Pros mentioned:Camera quality
Exceptional security cameras.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent clarity and instant recognition. Geek Squad hooked up the cameras to my internet and everything works as advertised.
I would recommend this to a friend - Pros mentioned:Ease of use
Great cameras and easy install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an easy install and works great! I will be adding more soon.
I would recommend this to a friend - Pros mentioned:Camera quality
Reliable camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable camera with high quality video and good connections.
I would recommend this to a friend - Pros mentioned:Camera quality
Poor Execution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app is glitchy sometimes. I thought maybe it was due to the camera being set up on battery so I went through the trouble of wiring it hoping it would improve but the troubles connecting are still there. Camera quality for streaming/saved videos is trash. I suspect google is trying to save on bandwidth on their servers so they purposely degrade the camera quality. I have a camera with Simplisafe that is also 1080p and camera quality is significantly better. I would return if I didn’t already have so much invested.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Eddy, thanks for letting us know about the glitchy issue and poor video quality with your Nest Cam (Battery). We apologize for any inconvenience these issues may have caused you.
Both the poor video quality and glitchy issues you are experiencing may be caused by connectivity issues in your network. You may try out some suggested troubleshooting steps you can try out:
- Check your Nest camera's distance from the router or access point.
- Restart your Nest Cam (Battery). Locate the reset button on the back of the camera. Press and hold for 5 seconds. Your camera will restart, and the status light will be steady, solid white.
- Restart your router.
- Check for interference. Almost every network is subject to wireless interference which can cause problems when connecting your camera to the Google Home app. Check for any wireless interference that may be caused by thick walls and floors, competing Wi-Fi networks, from other electronics in your home.
- Check for possible congestion. Removing some of your devices that's connected to your network may help relieve some bandwidth space.
If you will allow us, we'd like to work with you on improving your experience. You may reach out to our support team here: https://support.google.com/googlenest/gethelp
Cams work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cams work well for the most part and the batteries are lasting . The one is is not changing to night vision on 1 of the 4 I got fast enough after dark
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, AngelaN! Thanks for the feedback, and for investing high on Nest Cam (battery). We hear your concern about the Night Vision.
We suggest checking that lights don’t shine into the camera lens, as bright lights can delay or prevent the camera from switching to Night Vision. You can also try to reset Night Vision in the Home app. Go to your camera settings and turn Night Vision off, then turn it back on.
You’re always welcome to contact us if you need further assistance, here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Google cameras
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these cameras they’re way better than what we had before, when geeks squad installed them they were Very efficient
I would recommend this to a friend - Pros mentioned:Camera quality
Not disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the nest doorbell and reallly like it, so I figured the camera would be just as nice in quality and I was right. I will order another.
I would recommend this to a friend - Pros mentioned:Ease of use
camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my son's room because he has seizures and to be able to monitor him and it works great!
I would recommend this to a friend - Pros mentioned:Ease of use
Battery Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and to use. The mobile app works great. Can’t wait for the solar panel so the battery is automatically recharged.
I would recommend this to a friend Gevorg
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good stuff I like it very easy to install thenk you
I would recommend this to a friend- Pros mentioned:Night vision
Nest cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first security camera, and so far a great purchase. Great view at night and picking up movements and sounds.
I would recommend this to a friend - Pros mentioned:Camera quality
Great vid & pic quality.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and video quality. Recognition algorithm doesn't have a bunch of false triggers.
I would recommend this to a friend - Cons mentioned:Battery life
Google nest outdoor camera (wireless)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the outdoor wireless camera but amnot super impressed with the battery life on single charge. The battery generally lasts for 7 days after which I have to bring these down to charge . Since these are wireless cameras, would it be recommended to connect them to a cable/adapter and keep it connected to power 24* 7 ? Does best buy sell a longer power cable that can be used?
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Sanket. Thanks for leaving feedback about the Nest Cam (Battery). We’re sorry to hear about your experience with its battery life.
You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Check this link for more details: https://support.google.com/googlenest/answer/10901611
Meanwhile, you might want to consider connecting your camera to a power outlet with the included power adapter to keep the battery charged. Please note that the power adapter included with the Nest Cam (Battery) is not weatherproof and not intended for outdoor use, and you can use a compatible weatherproof cable (5 meters or 10 meters). Contact your retailer for product inquiry.
If help is required, you’ll find our dedicated team ready for your support needs here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Works perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works perfectly. Camera is effortless to customize.
I would recommend this to a friend - Pros mentioned:Ease of use
excellent security system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent system, very easy to install and follow through the app
I would recommend this to a friend - Pros mentioned:Night vision
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent cámara dectect Motion very well able to see clearly in the night as well
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Motion detection
Very disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this product. I already have 2 wired Nest cameras that work great. We bought this one to address a blind spot around our house. It doesn’t alert if I walk through the zone quickly and since Google bought Nest it isn’t compatible With the Nest app which is far superior to Google Home. I would return it if I were still in the window to do so. Don’t waste your time and money on this.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi BLDis, we appreciate you for sharing your feedback about your experience with using the Nest Cam (Battery), and we’re sorry to hear that it’s a disappointment for you.
Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
If you haven’t yet, we suggest adjusting the wake-up sensitivity of your camera to decide when to wake up and start recording. But please note that adjusting the wake-up sensitivity will also affect the range at which your camera can sense activity, and the amount of time it takes for the camera to wake up once it senses activity. Here’s how:
- Open the Home app.
- On the home screen, select your camera.
- Tap Settings > Video > Wake-up sensitivity.
- Choose your preferred setting.
We care about your experience. Please let us know anytime here if further assistance is required and we’ll do our best to help: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Really happy with them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are working perfectly, great image and definition.
I would recommend this to a friend