Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 12338895
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the product's excellent camera quality, ease of use, and overall performance, highlighting clear night vision and simple installation. However, a significant concern for many users is the poor battery life. Some customers also reported issues with app and general compatibility, along with occasional connectivity lags and a narrow motion detection range.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Google outdoor camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good camera. Excellent quality. Im definitely getting another on sale
I would recommend this to a friend - Pros mentioned:Camera quality
Had to return, too many cons for 'security' use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return these units. I wish Googe made the following limitations extremely clear before I wasted my time - 2 pack camera only comes with 1 cable - 10 minute person notification for alerts. Will not be alerted if someone breaks into your home less than 10 mins after you leave - on battery mode, PIR sensor used to waku up camera seems to have a distance of 10ft (maximum sensitity). Too short as a thief will not be detected until they are out of frame if they walk quickly pluses: unit feels very high quality and magnet is very very strong
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for taking the time to share your review on the Nest Cam (Battery). We’re sorry for the inconvenience these issues may have caused you, and we understand your decision to return it.
Nest camera notifications are a little different. Because we don’t want to bombard you with alerts, you might get fewer than you expect if your camera is pointed at a busy spot. You can choose to receive notifications for everything your camera detects, or choose notifications for only certain types of activity. Here’s more information about notification settings you can change for your camera: https://support.google.com/googlenest/answer/9210305
Also, it only takes around 4-5 hours to fully charge the Nest Cam (battery). If there’s a need for more than one charging cable, or if you want the camera to be wired with continuous power, you can go with the optional Nest Cam (battery) Weatherproof Cable (in 5 m or 10 m) to keep your Nest Cam connected.
Your feedback is important as we always aim to improve our products and services. If you’d like to try the new Nest Cam again in the future, we’d be happy to help improve your experience by visiting us here: https://support.google.com/googlenest/gethelp
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do what we need them to do but it really doesnt keep a good amount of recordings and doesnt always get everything
I would recommend this to a friend- Pros mentioned:Night vision
Cameras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Night vision is great!! The vision range is amazing too
I would recommend this to a friend - Pros mentioned:Camera quality
Great camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera , good app. That's all I have to say about it.
I would recommend this to a friend Good Camera
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works great. Good enough battery life, although I would recommend using wired all times and running on battery as back up.
I would recommend this to a friendGoogle - Nest Cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product but the pack only had 1 charger
I would recommend this to a friendWell done product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Expensive but seems worth the money.
I would recommend this to a friend- Pros mentioned:Camera quality
Camera
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best camera I ever use I highly recommend it to everyone!
I would recommend this to a friend - Pros mentioned:Ease of use
Nest Cam Outdoor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Simple set up. Works great. I would recommend it to everyone.
I would recommend this to a friend - Pros mentioned:Camera quality
Security Cameras
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good security cameras. Great sound and pictures.
I would recommend this to a friend - Pros mentioned:Ease of use
Happy Consumer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great cameras and were very easy to setup and install
I would recommend this to a friend - Pros mentioned:Camera quality
NO vehicle detection at night
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras work great in the daytime, but at night the camera over my garage does NOT detect vehicles. This is a MAJOR flaw.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sending in your review. We're sorry to learn that you're experiencing some difficulties with your Nest Cam (battery) when it comes to motion detection. The camera is designed to analyze its video data for people, animals, and moving vehicles even at night. We'd like to know more details about your Nest Cam so we can help identify the cause of the issue and provide you with helpful troubleshooting tips that may improve the performance of your device. Please contact us on our Google Help page by visiting the link here: https://support.google.com/googlenest/gethelp
Love these security cameras!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We stuck one on our metal front door and one on our metal carport. So that meant no installation necessary. We love being able to keep an eye on our doors for deliveries and the odd visiting dogs and cats (which you can turn off notifications for if you want, but still see in the history). Found out the neighbors dog came to our house at 2:00 in the morning for a drink while his mom was waiting for him to come back inside - oops. Charge is fast and easy!
I would recommend this to a friendNesting shouldn't be that $$$
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the quality, but don't like the additional expense to have longer record time. NOT cool GOOGLE bots!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Vnsa28. Thanks for sharing your feedback on your Nest Cam (battery). We're glad to hear that you like the quality of the device. We appreciate your feedback on the subscription offers and have taken note of it. If you're in need of any assistance, please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Security reliable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy and wireless as well . Easy to install. Peace of mind
I would recommend this to a friend Great camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera, only issue it has a delay when notifying, and want to review old footage got have google services for it
I would recommend this to a friendLove it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Although pricey, I love Nest products. This was installed outside. I receive message that the camera may not work due to current extreme temperatures, but it has never stopped. I've used another brand of cameras and had constant problems with missing video. Nest has never done me wrong
I would recommend this to a friendGreat cameras for great price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good cameras that can be placed on stucco. Recharging them is easy to pull and place back on. The cloud recording has be slow to record and not record certain events.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Kwan, thanks for your insights. It's great to hear that you liked the design and easy recharging feature of Nest Cam (Battery). However, we're sorry to hear that you found the cloud recording to be slow and that it doesn't record certain events.
We recommend checking your network for possible congestion. Disconnecting some of your connected devices can help free up some bandwidth space and enable you to test if you will get better cloud recording speeds. Once you verify congestion, contacting your Internet service provider to check your connection and upgrade your bandwidth is highly recommended.
Video recording is triggered by motion detection on Nest Cam (Battery), and this can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
2. Change the angle of your camera and account for the lighting in the surrounding area.
3. Restart your Camera.
If you still encounter some difficulty with the video recording even after following the steps we provided, please consider contacting our support team so we can assist you with your support needs here: https://support.google.com/googlenest/gethelp
Mr Castaneda
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gadget but charging cord is too short i feel that they shoul come with a solar charging gadget as well, it would help especially thos that sit high hard bring back down to recharge.
I would recommend this to a friend