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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2772 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's excellent camera quality, ease of use, and overall performance, highlighting clear night vision and simple installation. However, a significant concern for many users is the poor battery life. Some customers also reported issues with app and general compatibility, along with occasional connectivity lags and a narrow motion detection range.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,772 reviews
  • Rated 4 out of 5 stars

    Very reliable camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera and very quick to react to motion. Google does limit it's capibilities until you subscribe to their service. But the camera does work very well.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi DaveS, thanks for the review that you provided about the Nest Cam (Battery). Nest has long been focused on delivering quality products to our customers. We’re also focused on giving our customers value for the price, including three hours of event history right out of the box for the first time ever. On-device processing also gives our customers smart alerts and Activity Zones, which historically have required a subscription. There's no fee to stream full resolution live video and receive basic notifications, as long as your camera is connected to the internet. However, you’ll need a Nest Aware subscription to receive full and extra features. Check what you can get with the Nest Aware subscription here: https://support.google.com/googlenest/answer/9233159

      If there’s anything we can help you around the performance and functionality, including using the Nest camera effectively, please don’t hesitate to let us know anytime at: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install , monitor, charger battery and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like the quality of the cameras and how clear the pictures and videos are

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    samcam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great device. love it.Very goodddddddddddddddddddd

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good job Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good camera the quality is very good. I have it a 10 out of 10

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Not alexa compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They only work with your phone or google device's. Subscription needed for more features.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there jkhy, thanks for informing us about your concerns. We're sorry to hear about your disappointment with the Nest Cam (Battery) and Nest Aware subscription.

      We designed Nest Cam (Battery) to work with our Google Nest ecosystem to provide you with the best experience in integrating Google Nest devices for a smarter home. It's also possible to integrate other smart devices and you can learn more by visiting this link: https://support.google.com/googlenest/answer/9159862

      For the best experience with your Nest Cam (Battery), we recommend getting the Nest Aware subscription, as it provides more value for your money with features that include 30 days of Video History, 24/7 continuous recording, access to clips and time lapses and even customizing your own activity zones. You won't ever have to worry about missing any events as these videos and clips are all saved onto the Cloud. All these features can be viewed and controlled at the tip of your fingertip using the Google Home App.

      Please feel free to contact our support team for all your support needs here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr and Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Love the cameras work wel easy to install works well with hub and doorbell. Lose they are wireless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Nest Camera - Outdoor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the camera, but have seen better. Have to zoom in for wider angle views, but it serves it’s purpose

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life dies really quick, great at motion sensitivity

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Josh. We appreciate the feedback you shared, and we’re glad that you find the Nest Cam (battery) great. It’s unfortunate to hear about your experience with its battery life.

      Your camera could be detecting a lot of activities, as the battery life depends on factors including activity, temperature, and camera settings that you select. Try to adjust the settings like the video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas so you can extend its battery life. This link might be helpful: https://support.google.com/googlenest/answer/10901611

      In addition, you can plug your camera to a power outlet with the included power adapter for continuous power. The included power adapter is not weatherproof and not intended for outdoor use. We suggest using a compatible weatherproof cable (sold separately). Contact your retailer for inquiries.

      If more help is required, feel free to contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great for outdoor security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for outdoors. Battery life is really good. Love that picture quality as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to keep an eye on children of God. We are happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product - thank you.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great. I bought two then bought three more for a total of one outdoor and four indoor. I have three in the basement to cover any water issues while traveling, one on the first floor, and one looking out the window in the backyard. The ability in low light is stunning. Note I bought the solar panel for the outdoor one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera clarity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras were easy to mount and easy to connect thru the google home app. The view is clear and I am able to zoom in with clarity. I am using them outdoors and they have performed great, down to 8 deg F so far. The price for a multipack during a sale they had made it an easy decision.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what they are

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a truly wireless camera, these are good. Wired cameras will always be superior.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security camera! Works well. I have 3 and plan to buy more.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Different Application

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nest throughout my home, that’s why I bought these cameras. The image is good. But now I need a separate Application.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Blanca, thanks for sharing your experience. We apologize that you’re unable to use your Nest Cam (Battery) with your Nest App. We understand the convenience of using one application for all of your devices.

      The new Nest Cam (Battery) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.

      Your feedback is important to us and it will greatly help us in improving our products and services. If you need assistance, our support team is always here to help. Feel free to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work great and easy to install at home

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Google product is the bomb.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cameras by Google. I am building a Google home environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product, easy to access even outside home. highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great addition to home security system.

    I would recommend this to a friend