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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2773 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's excellent camera quality, ease of use, and overall performance, highlighting clear night vision and simple installation. However, a significant concern for many users is the poor battery life. Some customers also reported issues with app and general compatibility, along with occasional connectivity lags and a narrow motion detection range.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,773 reviews
  • Rated 4 out of 5 stars

    Indoor outdoor Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this camera has been working great but I believe the microphone and speaker could be better

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Hoot.Thanks for sharing your feedback on the Nest Cam (battery). We appreciate you for pointing out the things we can work on, and we’ll share this with the right team for future improvements. Meanwhile, you can adjust your Nest camera audio settings to turn the microphone off or on, change the microphone sensitivity, and set up audio notifications. Visit the links below to learn more about the audio settings:

      Change Nest camera and doorbell audio settings; https://support.google.com/googlenest/answer/9218407
      Troubleshoot camera audio: https://support.google.com/googlenest/answer/9257101

      For more help, you’re always welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product / clear camera on all angles and will get more cameras

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera no time its on or off

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera great night camera, only thing there is no time set, its on or off. Thats why 4 stars

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dissapointed....We had an older nest camera that was plugged into a power source, so it recored all the time. This one does not do that and only records when it sees activity, but it's not that reliable. Even when there is activity sometimes it doesn't record, especially at night. I will be looking into a different brand of camera soon.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, JoeM. Thanks for sharing your concern on your Nest Cam (indoor, wired). We're sorry to hear that your experience with the device has been less than ideal. The option for continuous 24/7 video recording is available with a Nest Aware subscription. To know more details about Nest Aware, you can visit the Google Help article here: https://support.google.com/googlenest/answer/9233159

      If you have additional inquiries or have other questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device. Placed them around the perimeter of the house and they work well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice security tools

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to install. Good quality recordings.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good cameras

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and set-up. The video is good quality during the day & at night.

    I would recommend this to a friend
  • Cons mentioned:
    App compatibility

    Rated 3 out of 5 stars

    Meh…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better. I hate using the home app because it totally sucks and with these you have to use the home app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ThatGuyD, thanks for sharing your feedback. We're sorry to hear that you didn't quite like the Google Home app for Nest Cam (Battery).

      We understand that you have enjoyed using the Nest app with your Nest cameras. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
      - Automatic security protections, such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign in to both the Nest and Google Home apps.
      - Your homes, and home members will be aligned across the Nest and Google Home apps.

      If you´re willing to try, you may set up your Nest cameras to the Google Home app. Here´s a guide that you can follow to set up your Nest cameras on the Google Home app: https://support.google.com/googlenest/answer/9893532

      For any other support needs you may have, please consider contacting our support team. We'd be happy to entertain you and answer any questions you may have by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great, easy to install.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed in my garage - very easy to do. Works great with my Google video doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very easy to install and connect to my google home system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google nest outdoors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and easy to install. I would recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image quality for a 2mp sensor. Long lasting battery as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mir

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ................,,,,.............. The Best camera .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera at a decent price. Easy to set up and use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but battery drains very quickly. Bought the wiring, just need to get set up.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Kimberly, thanks for sending in your review. We're sorry to hear that your experience with your Nest Cam (battery) has been less than ideal when it comes to battery life. We can see that you bought some wiring for your device. We recommend that you reach out to our support specialists so we can assist you further in setting up your Nest Cam. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Worth the cash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to tell the difference between a package a person or an animal.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Working as advertised, short battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras have worked as advertised and only complaint is battery life seems short.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slightly disappointed, but decent features.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annoying that it only works on the google home app and not the best app. Otherwise, sent camera. It stays on 24/7 if you keep it contected to power.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy install. They are great for short term rentals!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    i c u

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture quality and real time viewing, I would recommend this product

    I would recommend this to a friend