Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 12338895
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the product's excellent camera quality, ease of use, and overall performance, highlighting clear night vision and simple installation. However, a significant concern for many users is the poor battery life. Some customers also reported issues with app and general compatibility, along with occasional connectivity lags and a narrow motion detection range.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great buy and addition!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Great design, easy to add to nest system. very happy
I would recommend this to a friend - Cons mentioned:App compatibility
Horrible product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google changed this product and it stinks now. It doesn’t go through the Nest app anymore. You have to use the Google Home app and the phone gets very hot with that running in the background my personal opinion is that Google will probably be selling it off.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Mmm4. Thanks for leaving feedback. We’re sorry to hear that your experience with using the Google Home app for your Nest Cam (battery) is less than ideal. Our priority with this launch was building a complete experience for our new cameras and doorbell along with other smart home devices in the Home app. Although the new Nest cameras and doorbells are exclusive to the Google Home app, users like you with previous versions of Nest cameras can view their camera feeds in the Home app alongside the new Nest Doorbell and Nest Cams. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices. A single place to set up, manage, automate, and control your home, including devices from other brands.
Meanwhile, we recommend trying the steps below that can clear Home app issues:
- Make sure you’re using the most current version of the Home app on your phone or tablet.
- Make sure that your phone is up to date, with the correct Date & Time settings.
- Confirm that the Home app has permissions to use your phone's location.
- Close other apps running in the background.
- Restart your phone.
For more help, we encourage you to contact us using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
BEST SET OF CAMERAS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT PRODUCT - WE LOVE OUR NEST CAMERAS. EASY TO INSTAL TOO
I would recommend this to a friend - Pros mentioned:Overall performance
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice work and product, will recommend friends to buy it.
I would recommend this to a friend Very portable, but less sensitive to motion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless makes it so easy to place wherever you want, but I found the motion sensitivity to be much lower than when it’s wired.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi wuja, thanks for posting your feedback about Nest Cam (Battery). We’re sorry to hear that the motion detection feature didn’t meet your expectations.
Motion detection for your Nest Cam (Battery) can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. Here are some recommended steps that may be helpful with the issue:
- Clean the lens with a soft cloth that’s made for cleaning optics. Dust, thumbprints, and dirt can cause poor image quality.
- Turn your camera so that any nearby surfaces or objects (like a wall) are out of view.
- Use the Google Home app to Zoom and Enhance and crop out surfaces or objects that may be the cause of the glare.
- If a bright white shape along the edge appears while everything else is too dark, there might be a surface that’s too close in your camera’s view (like a wall). Angle your camera so the surface stays out of view.
- Move nearby objects that may reflect the infrared light.
If you have any questions about your Nest Cam (Battery), feel free to contact our support team. You may reach out to us anytime using this link https://support.google.com/googlenesthelp
Google cam wireless
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera can be finicky depending on your wifi service but overall love the flexibility this thing gives me “indoors” battery life is nice
I would recommend this to a friend- Pros mentioned:Camera quality
Great Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality picture and easy to use. Setup was easy.
I would recommend this to a friend - Pros mentioned:Ease of use
Love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. This identifies anyone in a easily set up area.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and easy to install. Love the convenience and functionality.
I would recommend this to a friend - Pros mentioned:Camera quality
Security cams
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work amazing sound, battery and video are excellent
I would recommend this to a friend good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install battery last long the only reason they do not get 5 stars is because I wish they would move side to side up and down.
I would recommend this to a friendBrand response from Google Team
Posted .Hi there, thanks for posting your review. We’re sorry to hear that Nest Cam (Battery) didn’t meet your expectations. We’ve taken a note of your feedback and we’ll make sure this gets passed along to the right team, since we’re always looking for opportunities to improve our products and services. If you need assistance, feel free to contact our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Coverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great connection and very clear view. Reaches the whole yard.
I would recommend this to a friend Very good system
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the user friendly of this Nest system. I bought 2 cameras and I love that I can see them from my Android cell phone anywhere and anytime. Battery last months with regular use. I usually charge them once every 60 days or when they reach about 75% battery. They charge pretty quick too. No issued with them. I recommend the Nest system.
I would recommend this to a friend- Pros mentioned:Camera quality
Google Nest
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, easy to install, good video quality amazing
I would recommend this to a friend - Pros mentioned:Overall performance
Well worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it for a month and it works like a charm.
I would recommend this to a friend Great Google nest camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased outdoor google nest/battery camera last December 2021. I was skeptical of battery life but so far very pleased. After two months of operation it still has %64 battery remaining. The camera goes into sleep mode thus conserve battery life until it senses motion. Mine sees a lot of motion there justify battery usage. I recommend this product .
I would recommend this to a friend- Pros mentioned:Camera quality
High quality smart camera
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality, smart outdoor camera. It captures wide range
I would recommend this to a friend - Pros mentioned:Camera quality
Google Nest Camera, battery operated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an outstanding product. The picture quality is excellent.
I would recommend this to a friend 2nd chance for Nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned Nest camera's in the past, and I have to say, I had a terrible experience with their support team. However I gave this camera a try, and I've found that "google" seems to have corrected the previous problems. So far, it's working GREAT!!!~
I would recommend this to a friendDO NOT BUY!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always Dysfunctional, & Always Says Offline. Can’t Watch Live Footage. First One Crapped Out After 1yr, Used My Warranty, Got A New One For Free. Second One Crapped Out After 12 Days. Went To Best Buy (which they’re amazing!) & Swapped It Out Yet Again (Because It Was Still Within The 14 Day Return Window)… Got A Third New One & Craopex Out After 30 Days!!! Went Back For A Full Refund. Do Not Buy The 2nd Generation Battery Wireless Option Ones!!! They Suck…. Now I Highly Dooooo Recommend Their Wired Nest IQ 1st Generation w/ Face Recognition 4K Outdoor/Indoor Cameras!!! I Have 2 Of Those For Over 6yrs Now & Absolutely No Complaints, Except The Fact That They Discontinued Them!!!
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, DianaRodriguez1984. Sorry the Nest Cam (Battery) didn’t quite work out for you. Your feedback is important to us and we’d to learn more about your experience — when you get a chance, here’s a survey to share more: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG