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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2773 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's excellent camera quality, ease of use, and overall performance, highlighting clear night vision and simple installation. However, a significant concern for many users is the poor battery life. Some customers also reported issues with app and general compatibility, along with occasional connectivity lags and a narrow motion detection range.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,773 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Was easy to setup and features are excellent

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest Cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, and the cameras have good sharpness.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great easy to use camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and simple to configure web cam, works perfectly

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    these two were fine but not buildable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these two work well, but we wanted three eventually 4, and a third would not connect. (we did previously have 4 arlos, so its not our internet connection) troubleshooting was no help and there was no customer service response

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jeanne, thanks for sharing your feedback. We’re sorry to hear that you’re having issues connecting your Nest Cam (battery) to your Wi-Fi network.

      For Nest Cam, you can add a maximum of 10 cameras per home. Your feedback is important to us, and we’d like to help you the best way possible. We recommend contacting our support team, so we can further investigate what’s causing the issue, you can reach out to us anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blown away, the best descicion ever, you wont repent!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product - second home we purchased it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and the battery backup keeps it operating during a power outage. My only complaint is I still think the old Nest app provides more features than the Home app. And this camera does not work with Nest.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Amazing value!! Would buy again!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than the IQ! Easy install and no issues so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, would be better with smarrtthings integration

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google nest outdoor battery cam - review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - easy install and set up. Can now see front yard and driveway movement. Battery life seems ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. The only thing I don't like is the short time the recordings are saved.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Toastmaater, thanks for sending in your feedback. We're happy to hear that you're having a great experience with Nest Cam (battery). With a Nest Aware subscription, you can get more than 3 hours of Event video history. We recommend that you reach out top our support specialists so we can provide you more details and assist you with any concerns you have with the device. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    Total Failure

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total failure! I have been a nest customer since day one. I will tell why this product is a failure. 1. It will not integrate with Next app. Meaning if you have an old Nest IQ cam and you normally use the Nest app for just about anything from camera to thermostat then this camera is not for you. It will not let you add this to the nest app. You will have to use the google home app and view the camera from there. What a waste. 2. Only 1 wire for 2 camera kit. Stupid!!!! 3. Charging wire faces frontward and not backward. Another Failure 4. Keeps on staying idle mode . 5. Won't integrate to the nest aware option - another failure 6. Erratic wifi Connection even if my router is just 10 ft away. In a nutshell, just wait for the next camera or just look on ebay for the old Nestcam IQ ones both indoors and outdoors.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Ryan, thanks for the feedback and for being a long time Nest user. It’s unfortunate to learn about the issues you have with your Nest Cam (Battery).

      The new Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.

      The new Nest cameras support Nest aware subscription and you’ll get 30 days of event video history. With Nest Aware Plus, you’ll get 60 days and 10 days of 24/7 video history if you choose to connect your Nest Cam (battery) to a power cable (sold separately). You may see this link to know what you’ll get with a Nest Aware: https://support.google.com/googlenest/answer/9233159

      Also, Nest camera issues can be related to several factors. If you're experiencing a spotty connection or weak signal, we recommend checking your Wi-Fi network to see if your bandwidth is congested. This may happen if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. Removing other connected devices to your Wi-Fi may relieve network congestion.

      We’d be able to identify the underlying issues better if we can get more details, we suggest getting in touch with our specialists here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Best cloud based and wire free solution

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of these installed at my house, and three installed at my parents' house. They work flawlessly for my needs, and the battery life is incredible. The feed quality is high and the AI works extremely well at detecting people. Mounting is a breeze, and the Google Home app has gotten much better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality security camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Camera is vey easy to setup and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras work great. I have a total of 7 of them at my house. Battery life is decent. I added solar chargers to mine and havant had to charge them yet (approximately 6 months ago). The only downfall to them is the price, but they are worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great.Great buy. Don't know how I did without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google is a great product and this camera lives up to its standard. You can customize the event area as well as the alerts you receive. I have the doorbell and floodlight camera. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but a solar panel for these cameras are hard to get at this time. Battery lasts about 20-30 days, based on camera on/recording times. Solar panels were not available to purchase from BB or anywhere. I was able to order from factory, but they expect the solar panels to be released at end of April.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best security camera I've ever bought.

    I would recommend this to a friend