Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 12338895
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the product's excellent camera quality, ease of use, and overall performance, highlighting clear night vision and simple installation. However, a significant concern for many users is the poor battery life. Some customers also reported issues with app and general compatibility, along with occasional connectivity lags and a narrow motion detection range.
This summary was generated by AI based on customer reviews.
- Cons mentioned:App compatibility
Two apps...so stupid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like everyone else, it is absolutely ridiculous that I can not use my nest app that currently has 3 devices...i thought it did not apply to the camera..just ridiculous
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Browndawg, we appreciate you for letting us know of your experience with the Nest Cam (Battery) and we’re sorry that it didn’t meet your expectations. We understand that being unable to use the Nest app, with your 3 other Nest devices, can be frustrating for you.
New Nest cameras and doorbells are exclusive to the Google Home app because we wanted to create an integrated experience. Users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our long term plan is to use the Google Home app and our team is working on bringing full functionality to the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant.
We have help always available for your support needs. If you come across an issue with your Nest Cam (Battery) and with using it effectively in the Google Home app, please feel free to let us know here: https://support.google.com/googlenest/gethelp
- Cons mentioned:App compatibility
Won’t work with Nest App
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning these cameras. I have several other Nest cameras but this new version doesn’t work with the Nest App and website. You have to use the Google Home app. I couldn’t find where I could watch live video on my laptop like I could with the Nest website.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Omar, thanks for sharing your experience. We´re sorry to hear that you had to return your Nest Cam (Battery).
If you ever have a change of heart and reconsider using Nest Cam (Battery), we´ll definitely do our best to provide you a better experience. Please consider getting a hold of any of our support specialists for any support needs you may have here: https://support.google.com/googlenest/gethelp
Nest camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this camera for my backyard. It works incredibly well and a very good price.
I would recommend this to a friendPerfect pet cam!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted an indoor camera to check on my dog whenever I am away from home. This is absolutely perfect. Long lasting battery, easy to access, and i caught it on sale. It’s a win!
I would recommend this to a friendNot worth the investment
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We regret investing in the Google ecosystem. The products are a dead end with almost incremental improvement or updates from Google. Functionality is limited to a few convenient use cases but lacks many key features with no options for expansion or to use the cameras outside of googles system. Very difficult to review or export footage and due to cloud aspect video is seldom available in real time when it can be important. I definitely would not depend on this stuff for security. We will be installing a real camera system
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, JMT711. We appreciate your feedback. It's unfortunate to know that your experience with the Nest Cam (battery) has been less than ideal. We're sorry for any frustration or inconvenience it caused. Regarding the difficulty in reviewing and exporting footage, this has been noted. We're committed to addressing your concern though it's disheartening to hear that you're moving away from the Google Nest ecosystem, we respect your decision and appreciate your feedback. If you change your mind in the future and need help with your Google devices, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Good camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two of the wired Google nest cameras for outside and I love them the battery one is definitely the best battery operated camera I have used I also have Arlo cameras and the Google nest is still more user-friendly just not as good as the Google wired in my opinion
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Bmfmitchell, your feedback with the Nest Cam (battery) is highly appreciated, and we’re glad that you find it one of the best battery operated cameras. Although the camera can run on battery alone, if you prefer it wired for continuous power, you can connect your camera to a power outlet with the included or optional power adapter that will keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use.
We offer 24/7 video history on wired Nest Cams with a Nest Aware Plus subscription. You can get 60 days of events history and 10 days of 24/7 video history if you choose to connect your Nest Cam (battery) to a power cable. Check this link to learn more on what you can get with the Nest Aware subscription, and compare the difference: https://support.google.com/googlenest/answer/9233159
We’re always here to help, simply let us know if there’s anything we can do for you, here: https://support.google.com/googlenest/gethelp
Google nest cam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good security camera for stores and home highly recommended
I would recommend this to a friendGreat cameras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Outstanding performance. Has battery in it in case of power outage that can be hard wired aswell
I would recommend this to a friendGreat camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deviw take it off once every 3 months to charge
I would recommend this to a friendNest cams
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great products. Only buy nest google cameras. I have never had any issues with this product.
I would recommend this to a friendTrash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are trash worst nest product. If it’s wired so it can record 24/7 you can’t save clips unless the ai detected motion in it. You can’t pick how long of a clips you want. Forcing the google home trash app is the dumbest thing to do. The app is horrible not user friendly they are clustering to much together. want my security cameras to have its own app to be able to watch without searching for it on the horrible google home app. It’s almost like google wants nest to fail and is trying to make it as horrible as possible so no one buys these new cameras. I’m gonna return mine and look for a better option than these.you need to leave the camera viewing on the nest app not the trash google home app. How is the camera not waterproof if you advertise as a outdoor camera. Night vision is average. I really don’t understand why put the cameras viewing on the google trash app with smart lights and other “smart” devices bought them to protect my home and easily view and save clips and google made it nearly impossible to save clips on the google home trash app.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi John, thanks for sharing a review about your Nest Cam (Battery). We’re sorry to learn that your experience with the camera and Google Home app is below your expectations.
Our teams are working on enabling the ability to setup and control older Nest cameras in the Home app so users will have one app to control all of their devices. We’re also heading on bringing full functionality to the Google Home app because we wanted to create an integrated experience with your other Nest and smart home devices.
The maximum clip length setting for your camera or doorbell will affect how long video clips can be. You can only download video clips from detected events in the video history. You cannot download video clips from footage with no activity. Also, Nest Cam battery has IP54 rating and can withstand dust, rain and snow.
Night vision range depends on how much light there is, and which camera or doorbell you have. Test your camera’s recorded or live video when it’s dark out and adjust its position, or add lighting if needed. If there are any light sources in the area, your camera may be able to see even farther.
We understand your choice to return it, but if you’re willing to try it out again in the future, our dedicated team will always be available to help you here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Decent camera, don't order from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is great, but don't order it from Best Buy. I ordered it and it never came, and there seems to be no way to cancel the order. Customer service said to wait three days till see if it ever shows up, but they have no information as to where the package actually is. Last time I buy from Best Buy!
No, I would not recommend this to a friend Great Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. The only thing is it uses a lot of data.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello Nest user, we’re grateful for your feedback, and we hear your concern about the data usage of Nest Cam (battery).
When you pick video quality and bandwidth settings, you set the maximum video quality for your camera. Your camera will automatically adjust video resolution and compression according to how much bandwidth is available. You only use download bandwidth when you watch video in the app over Wi-Fi. This typically requires the same amount of bandwidth it takes to upload the video. Your camera also uses a small amount of bandwidth to download software updates and other information from the Nest service. If you need your camera to use less data over the course of a month, you can try some of the things below:
- Lower the video quality and bandwidth settings so that your camera won't use as much data to upload video to the cloud.
- Use Home & Away Routines (Home app) or Home/Away Assist (Nest app) to turn your camera on and off automatically. This is especially useful if your camera has 24/7 video history, so that it doesn't constantly upload video to the Nest service.
- Some camera and doorbell models can also use camera schedules to turn on and off automatically to help reduce the amount of data used. Please note that It's not recommended to stream camera video with a mobile hotspot.
We’re always here to help. Feel free to let us know if you need one by contacting us at: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Piece of crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea, super poor execution! The cameras were fully charged and then discharged after ONE DAY!! Thank God I can still return it!! Bye bye Google Nest, I'm off to find something better, you know something that actually works. I've had two different (MUCH CHEAPER) security systems before and just wanted to upgrade. Nest is most definitely NOT an upgrade unless you want to keep charging your cameras daily. Also, the doorbell is impossible to get off with the tool they give you, so you can't charge that either (that drained the batter after one week!!)
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi GlobeTrotter, we really appreciate your feedback about the Nest Cam (Battery) and Nest doorbell, and we’re sorry to learn that they didn’t meet your expectations. We can imagine how inconvenient it can be having to charge the cameras daily, and we understand your decision to return them. If you’d like to consider using the Nest cameras again the future, we have a dedicated team always ready to help and guide you with using them effectively here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Connectivity
They don't work well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its functions are slow and the internet connection is lost quickly.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, JonathanS. We’re sorry you're running into connectivity problems with the Nest Cam (Battery) — we totally understand your frustration. Here are some troubleshooting steps to get your device running smoothly:
1. Check your camera’s distance to the router: Your camera may be out of range or it may be too close to the router.
2. Restart your camera: When you restart your camera, it will refresh its connection. Instructions depend on what kind of device you have.
3. Restart your router: When you restart your router and modem, it will reset your internet connection.
4. Check the settings on your Wi-Fi router or access point: In some cases, settings on your router or access point could cause a problem with the connection. High firewall security or parental controls can block new devices from connecting to your Wi-FI network
Don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp
Amazing product! Works well, good build quality...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! Works well, good build quality, simple features. Highly recommended
I would recommend this to a friendAwesome purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these cameras, they are amazing. I use these indoors and outdoors. Battery life is good for the most part and I love how they function.
I would recommend this to a friendExcellent Camera!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setting up the camera with the google home app is very easy! The resolution is great during the day and also in night mode.
I would recommend this to a friendMust buy!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my camera! Its convenient and picks up well with great visibility.
I would recommend this to a friend- Cons mentioned:Battery life
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery dies too quick, it suposed to last more than a week
I would recommend this to a friendBrand response from Google Team
Posted .Hey there, UlyssesD. We’re sorry to hear you’re having to charge the Nest Cam (Battery) so often. The battery life will depend on factors including activity, temperature, and selected camera settings. On average here’s how long the battery will last on a single charge:
Busy - About 1 month battery life (about 25 - 30 recorded events per day)
Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
Quiet - About 6 months battery life (about 2 - 5 recorded events per day)
Here’s a few tips to conserve battery:
1. Optimize its video quality.
2. Shorten the length of time for which events are recorded.
3. Take longer to begin recording between events.
We’re just a click away if you need support: https://support.google.com/googlenest/gethelp