Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 12338895
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the product's excellent camera quality, ease of use, and overall performance, highlighting clear night vision and simple installation. However, a significant concern for many users is the poor battery life. Some customers also reported issues with app and general compatibility, along with occasional connectivity lags and a narrow motion detection range.
This summary was generated by AI based on customer reviews.
Google nest cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. I already have Google products so it's a no brainer. I've heard there are better cameras but it gets the job done just fine. I like that it's magnetic and easily adjustable.
I would recommend this to a friendGreat cameras for inside and outdoors!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture with wireless capabilities. Works great inside and out!
I would recommend this to a friendGood cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Serves the purpose I have been looking for in cameras.
I would recommend this to a friend
Camera
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] This is a great security camera and very easy to install
I would recommend this to a friendGood Response Time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the response time considering video is not recording 24/7.
I would recommend this to a friend- Cons mentioned:Battery life
Terrible product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t get this product because it needs to be charged often so if it’s high you will need a ladder to get it off charge it then put it back. Additionally this product only comes with one charger for 3 cameras. Terrible product
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, Lyradi. We’re sorry to hear you’re having to charge the Nest Cam (Battery) so often. The battery life on the Nest doorbell (battery) will depend on factors including activity, temperature, and selected camera settings. On average here’s how long the battery will last on a single charge:
Busy - About 1 month battery life (about 25 - 30 recorded events per day)
Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
Quiet - About 6 months battery life (about 2 - 5 recorded events per day)
Here’s a few tips to conserve battery:
1. Optimize its video quality.
2. Shorten the length of time for which events are recorded.
3. Take longer to begin recording between events.
We’re just a click away if you need support: https://support.google.com/googlenest/gethelp?
Completes my set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the last piece to my system for the house and it works well. Sensitive to motion as it picks up every bug and light that passes by. App is easy to use and was easy to set up in app.
I would recommend this to a friend- Cons mentioned:Motion detection
Nice but does not function properly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice camera however it does not pick up over half the events that happen. My neighbors asked me on several occasions if I had footage of something their camera picked up and nothing. Highly disappointed.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi TiffaneyD, thanks for your feedback. It's unfortunate to hear that your Nest Cam (Battery) isn't able to identify over half of the events that happen for your home, and we apologize for any disappointment this experience may have caused you.
Motion detection on Nest Cam (Battery) can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
2. Change the angle of your camera and account for the lighting in the surrounding area.
3. Restart your Camera.
If the issue still persists, please contact our support team so we can provide further assistance using this link: https://support.google.com/googlenest/gethelp
Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Security is our first priority for our safety at home! Love this product!
I would recommend this to a friendGreat Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These wire free cameras are great. The view is clear, even at night. They are so good, we bought more. I would highly recommend these to everyone. Set up was easy.
I would recommend this to a friend- Cons mentioned:Battery life
Battery Dies & Nukes The Whole Thing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only do they require a different app, but they fail right after the warranty is up. I have an older generation camera that works great, but these dumb things have the battery built in, so even if you wire it in the camera won't work when the battery fails. Up to this point I've just been resetting them and been able to reconnect them to the network, but that's not working anymore... so my 14-month-old camera is a paperweight. Very convenient that the warranty only lasts 12 months.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there. We appreciate your feedback on Nest Cam (battery). We're sorry to hear that the transition from the Nest app to the Home app for the new generation of Nest cameras didn't meet your expectations. We appreciate that you tried troubleshooting the issue by resetting the camera.
However, to provide the best assistance, we may need to take a closer look at the issue. Our team of support specialists would be more than happy to offer immediate assistance when you visit us here: https://support.google.com/googlenest/gethelp
Excellent security camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are awesome. I love how smart these are with the options. They also work fantastic with the optional solar panels. Never a need to charge these cameras up
I would recommend this to a friendCompletely Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. Does more than the gen1 outdoor camera at a lower price. I love how you can either plug it in for 24/7 recording and has a battery back-up just in case the power goes out. I just hope the gen2 doorbell has this same feature.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there Mike, it's great that you loved your Nest Cam (Battery). We´re sorry to hear about your disappointment with not having the 24/7 video recording feature added it.
Your feedback is important to us. We´ll definitely hand over this information to the right team since we´re always looking for ways to improve our products and services. For any other support needs you may need, please reach out our support team here: https://support.google.com/googlenest/gethelp
Ok, but read the fine print about how they work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work ok, but really wish they worked with the nest app like the others we have. Also, since you really need to hard wire them in order to get all the streaming, they should at least have the option of buying wired ones.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi aees, thanks for the feedback and for sharing what you think of the Nest Cam (Battery). We’re glad that they work OK for you.
We understand that long time Nest users enjoy viewing their Nest camera feeds from the Nest app and web app, however, our priority with this launch was to create an integrated experience with other Google Nest speakers and displays, and to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant.
Nest Cam (battery) has been designed with versatility in mind, it’s an outdoor/indoor battery powered device out of the box, and can be used with a set of various power accessories including two weatherproof cables with power adapter. You can connect your camera to a power outlet with the included or optional power adapter. Connecting to continuous power will keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use and you can use a compatible weatherproof cable (sold separately).
We’re always here to help improve your experience. For any concerns or if you need assistance about the features and functionality of the Nest camera, feel free to let us know anytime here: https://support.google.com/googlenest/gethelp
Google-Nest Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Flawless performance. Use over 1 year. Highly recommend. Price on the higher side, but solid quality and operation make it worth the price. Easy to relocate.
I would recommend this to a friend- Cons mentioned:Battery life
Not Nest quality doesn’t come with everything
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These new nest cameras do not include everything you need. If you want wireless cameras just go with another brand on the market, these are not the same as the original outdoor cameras. Nest app is being phased out, these only work with Google home. Biggest issue, only comes with one tiny charging cable, so even if you wanted to wire this like the original, you now have to spend even more to get another cable, good luck finding one at time of purchase. For this price point, it’s absolutely mind blowing.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, andj592. We're sorry to learn that your experience with Nest Cam (battery) has been less than ideal. Our goal is to provide you a place where you can control all your Nest and other Google smart home devices using the Google Home app and create an integrated experience with the Google Assistant. We'd like to help you with finding ways we can improve your experience with the device and a better resolution for your charging cable. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fairly well, sometimes notifying up to 3 minutes later
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Gotyou, thanks for sharing your feedback with us. We´re sorry to hear that your Nest Cam (Battery) is having some delays with the notifications.
Motion detection for Nest Cam (Battery) can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
2. Change the angle of your camera and account for the lighting in the surrounding area.
3. Restart your Camera.
For any other concerns you may have, you´re more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp
Nest Cam Indoor/Outdoor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found the Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - that we needed
I would recommend this to a friendGood camera, interface sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are cool and works as advertised. The user interface sucks.
I would recommend this to a friendGoogle Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its working great. I can switch the camera how ever i like to get the best view and immediately notifications pop-up when somebody is around.
I would recommend this to a friend